Fortinet FortiAuthenticator Reviews

Name: Fortinet FortiAuthenticator
Brand: Fortinet
Rating: 4 (55 reviews)

Vendor: Fortinet

4.0 out of 5

55 reviews
92% willing to recommend

490 followers

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What is Fortinet FortiAuthenticator?

Fortinet FortiAuthenticator is the primary secure point of approved access into the Fortinet network, authorizing users, reviewing access permissions, and relaying the information to all Fortigate devices for comparison with identity-based protocols. Fortinet FortiAuthenticator is a top-ranked authorization and SSO solution.

Appropriate secure access is fundamental to every role in an enterprise ecosystem. It is an integral function of every organization to ensure that every access and privilege is secure and to mitigate any possible risk to an organization. Approved users should only have access to the necessary information when they need it, from the appropriate location(s) to safeguard an organization's security at all times.

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Fortinet FortiAuthenticator is the #3 ranked solution in top Authentication Systems, #3 ranked solution in top Multi-Factor Authentication (MFA) solutions, #6 ranked solution in top Single Sign-On (SSO) solutions, and #7 ranked solution in top Identity Management (IM) solutions. PeerSpot users give Fortinet FortiAuthenticator an average rating of 8.0 out of 10. Fortinet FortiAuthenticator is most commonly compared to Microsoft Entra ID: Fortinet FortiAuthenticator vs Microsoft Entra ID. Fortinet FortiAuthenticator is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 21% of all views.

Buyer's Guide

Fortinet FortiAuthenticator

September 2024

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Featured reviews

Rias_Majeed

IT Consultant at Exceed NetSec Computer Trd LLC

Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.

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Selorm Ahiataku

System&Network Administrator at Spearhead Networks

I recently was involved in an integration process involving Fortinet FortiAuthenticator, so I can't discuss whether the dashboard requires improvement. I know that I am not looking for a tool to offer the latest firmware or dashboard. I can mention other products apart from Fortinet FortiAuthenticator that need improvement. There is always scope for improvement. The customization capabilities of Fortinet FortiAuthenticator is an area of concern addressed by many of our company's clients who use the product, as they find it difficult to customize the product and include their logo and other areas that they require in the solution. The customization capability of Fortinet FortiAuthenticator is not very flexible. Some of the users of the product want to include the name of their institution in the product so that they can make it look more personalized, for which customization capabilities are required.

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Jared Carmouche

Senior Cyber Security Engineer at a tech services company with 51-200 employees

We use the solution for different clients and how they authenticate for VPN and Wi-Fi. We also use it for the captive portal and single sign-on. We use it for quite a bit for authentication The product has become a central hub for how dozens of our clients authenticate to VPN and Wi-Fi. It has…

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Fortinet FortiAuthenticator mindshare

Product category:

As of September 2024, the mindshare of Fortinet FortiAuthenticator in the Single Sign-On (SSO) category stands at 11.5%, up from 11.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Single Sign-On (SSO)

Key learnings from peers

Last updated Aug 11, 2024

Valuable Features

Users appreciate Fortinet FortiAuthenticator for its ease of integration, centralized authentication management, and robust security features. They value its multi-factor authentication capabilities, detailed logging, and reporting functionalities. They also highlight its ability to seamlessly work with other Fortinet devices and the intuitive setup process. Enhanced network security, streamlined access control, and comprehensive certificate management are consistently noted as key strengths.

"The tool's most valuable features are push notifications and integration with the FortiGate firewall. Push notifications provide an instant acceptance mechanism. When customers try to access SSL VPN, the solution sends a push notification to their mobile phone, and they can easily approve the access. The integration with FortiGate firewall is very easy if our customers use FortiGate for their firewall."
"It has simplified network management, reduced operational costs, and ensured seamless connectivity across all our sites."
"Once you configure it properly, it runs fine."

Room for Improvement

Users noted that Fortinet FortiAuthenticator could benefit from enhanced reporting capabilities and more intuitive workflows. Some mentioned that the customization options are limited and that integrating with other systems presents challenges. There were also comments about the need for improved documentation and more responsive technical support. Additionally, users suggested better scalability features to handle growing environments more effectively.

"I think the tool could provide this solution on the cloud. It's currently an on-premises solution. A cloud-based version could make setup, installation, and management easier. With on-premises, you must pay capital expenses (CapEx) upfront. However, if the solution was cloud-based, it would be operational expenses (OpEx), which is often easier to manage. You can pay monthly instead of paying the total cost at once. In my opinion, OpEx is more easily manageable than CapEx."
"The solution's command line interface could be improved to provide better support for low-level debugging and advanced configurations."
"One thing I dislike is that if you have the software authenticator on a mobile device and that device is lost, it's difficult to remove."

ROI

Users reported that the ROI from Fortinet FortiAuthenticator was positive, highlighting significant improvements in security and efficiency. Many noted cost savings due to reduced dependency on third-party authentication services. The feedback emphasized ease of integration with existing systems and increased productivity by simplifying the user authentication process. Users appreciated the comprehensive reporting features, which provided valuable insights into system usage and security events.

Pricing

Fortinet FortiAuthenticator pricing starts at approximately $1,500 for basic models, with costs increasing based on user licenses and additional features. Enterprises praise its robust security, integration capabilities, and user-friendly management interface. Discounts often apply for bulk purchases and long-term commitments.

"The platform is cost-effective as it does not require a separate license for SD-WAN functionality."
"The price seems okay. It's not that expensive compared to other authenticators."
"The platform provides a user-based pricing model rather than a subscription pricing model."

Popular Use Cases

Fortinet FortiAuthenticator is primarily used for managing user identity and authentication. Users mention that it effectively handles two-factor authentication and integrates seamlessly with other Fortinet products, enhancing security infrastructure. It simplifies user management by centralizing credential storage and provides robust features such as certificate management and single sign-on capabilities to ensure secure access to network resources. Frequent use cases include streamlining authentication processes and strengthening access control.

Service and Support

Fortinet FortiAuthenticator receives praise for responsive and helpful customer service. Users note quick resolution times and effective support. Many appreciate knowledgeable and friendly representatives. Some mention thorough assistance during setup and troubleshooting. Overall, clients express satisfaction with the level of support provided by Fortinet FortiAuthenticator.

Deployment

Users find Fortinet FortiAuthenticator's initial setup straightforward and intuitive. They appreciate the detailed documentation and support available. Some mention it integrates seamlessly with other Fortinet products, making the process smoother. However, a few find it slightly complex and time-consuming but effective once completed.

Scalability

Users indicate that Fortinet FortiAuthenticator efficiently supports large-scale deployments with robust performance. Many highlight its seamless integration with existing Fortinet products, helping to simplify management. Some appreciate its high availability and redundancy features. A few users mention concerns with initial setup complexity, but praise its scalability once configured. Businesses of various sizes rely on FortiAuthenticator for secure authentication and authentication services.

Stability

Users state that Fortinet FortiAuthenticator offers reliable and consistent performance without frequent issues. It handles heavy workloads efficiently, and uptime is high. Users also mention its robust architecture, ensuring minimal disruptions. Some highlighted that it scales well with growing requirements.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Fortinet FortiAuthenticator Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

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Top industries

By visitors reading reviews

Computer Software Company

21%

Government

Manufacturing Company

Financial Services Firm

Comms Service Provider

Educational Organization

University

Retailer

Construction Company

Insurance Company

Healthcare Company

Non Profit

Hospitality Company

Media Company

Wholesaler/Distributor

Energy/Utilities Company

Real Estate/Law Firm

Outsourcing Company

Recreational Facilities/Services Company

Legal Firm

Transportation Company

Performing Arts

Pharma/Biotech Company

Logistics Company

Compare Fortinet FortiAuthenticator with alternative products

Learn more about Fortinet FortiAuthenticator

Fortinet FortiAuthenticator is available as an appliance, virtual machine, or in the cloud.

Fortinet FortiAuthenticator Methods

FSSO: FortiAuthenticator Single sign-on user will easily identify users and assign role or group access based on preset identity-based protocols. FortiAuthenticator integrates well with third-party LDAP or active directories, is very flexible, and combines these methods to provide effective security.
Active Directory Polling: Active directory access is securely identified by consistent polling of domain controllers. As users log in, username, IP address, and other details are logged into the database and can be shared across devices as directed by FortiAuthenticator protocols.
FortiAuthenticator Portal and Widgets: If a user system does not support AP polling, or for other reasons it is not feasible, FortiAuthenticator offers a unique secure authentication portal. Users can be manually authenticated and, to diminish the effect of numerous logins, an intuitive set of widgets is available to integrate into an organization's ecosystem that will automatically grant access to users when they access the organization's intranet homepage.
RADIUS Accounting Login: For organizations that use RADIUS authentication, RADIUS Accounting is available for user identification. This process will prompt user access information (IP and group, etc.) and eliminate the need for multiple levels of authentication.

Reviews from Real Users

Ernesto C., Presales Engineer at a comms service provider, shares,

”Key Features and Benefits

Two-factor/OTP Authentication with FortiToken: Enforce user-based policies. Fortitoken is available in soft and hard versions for flexible usage. Most Valuable in Mobile Phones App for OTP.
Integration with LDAP and AD: This solution integrates with existing enterprise systems and technologies from diverse vendors of user information management systems.
LPAD/AD/RADIUS/SYSLOG/KERBEROS/REST API/FSSO and Web Portals: There is flexible integration with these services.
It is usable in network, WAN, wireless, and VPN Scenarios.
The domain and guest-users support are good.”

Ibrahim M., Senior Network & Security Engineer at a tech services company, relates, "The initial setup is a valuable point on Fortinet products. Most of the time, putting the theory into practice on the devices is quite friendly and straightforward. As long as you can read English you can find your way around the solution and make it work. This is a high value point on Fortinet - the way everything is laid out in the web UI is user-friendly and quite straightforward. The UI is quite simple."

Fortinet FortiAuthenticator was previously known as FortiAuthenticator.