Zoho Assist Reviews

Users stated Zoho Assist improved remote support efficiency, reducing travel costs. Customers found it valuable for IT troubleshooting and support, enhancing team productivity significantly. The platform facilitated faster issue resolution, and meetings which led to better client satisfaction. Users also appreciated its cost-effectiveness compared to similar tools. Zoho Assist enabled seamless remote access, saving considerable time and expenses related to on-site visits and boosting IT teams' efficiency. Users highlighted quick connectivity as a significant advantage.

Zoho Assist offers a range of pricing plans, with the Standard plan starting at $10 per month per technician and the Professional plan at $15. Users appreciate its cost-effectiveness and scalability for businesses of all sizes, though some mention limitations in advanced features. Zoho Assist is recommended for enterprises seeking reliable remote support solutions.

• "Its scalability depends on the business model we purchase."

Businesses primarily use Zoho Assist for remote desktop access and support. Users find it helpful for troubleshooting client systems and providing IT assistance. It's particularly valued for its ease of use, robust security features, and compatibility across different operating systems. Many appreciate its seamless integration with other applications, enabling efficient collaboration and productivity. Zoho Assist is favored for its reliable performance during remote sessions, helping teams address technical issues effectively.

Customers mention that Zoho Assist has responsive support and attentive service, highlighting quick assistance and helpful representatives as key strengths. Many appreciate the knowledgeable and professional support team. Some note occasional delays but acknowledge the effort to resolve issues effectively. Users often praise the availability of immediate help and the detailed guidance provided during problem resolution.

Users find Zoho Assist's initial setup easy and quick. They appreciate the straightforward installation process and intuitive configuration. Some users mention encountering minimal difficulties, which are resolved promptly with available support. There are positive remarks about efficient guidance during setup and seamless integration with other tools. Users emphasize that Zoho Assist saves time and hassle, making it suitable for various needs.

Zoho Assist is praised for being highly scalable, handling both small and large scale deployments effectively. Users appreciate its flexibility and customization options, allowing it to fit diverse business requirements. It efficiently manages multiple devices and provides robust features necessary for growing businesses, ensuring seamless remote access and support. Some users highlight its integration capabilities with other tools, enhancing its scalability further.

Users find Zoho Assist stable and reliable. They appreciate its consistent performance during remote sessions. Downtime is rare, and the platform efficiently handles large volumes of connections. Quick recovery from minor bugs enhances confidence in its stability. Users report smooth operation even under heavy usage. They value its dependability for remote support tasks, noting a lack of significant technical issues. Users trust Zoho Assist for regular use without disruptions.