We performed a comparison between Adobe Experience Manager and Atlassian Confluence based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Adobe Experience Manager is quite a powerful product that you can use to design files and export them."
"If you want to use content in a mobile application and you want the content in some other application, you can simply expose it from the CMS to different clients or different systems. It's easy. On top of that, the technology underlying AEM is open-source and is very powerful like Apache Sling and JCR."
"It is easy to learn. You don't need to be an advanced Java developer."
"I like the native applications such as Adobe Target, Adobe Analytics, and Adobe Experience Platform. Because of these, it's very easy to connect and obtain reports on how my website is doing, how many have visited it, how frequently, etc. The multiple publisher concept is one of the best parts of this solution."
"Adobe Experience Manager is a content management system, and we use it to create and manage a website."
"Easy to work with the solution."
"I've used several CMS tools, but Adobe Experience Manager is feature-rich, especially for web security and content management. It's more efficient to manage content on Adobe Experience Manager, and you can do a lot with it, such as updating content at any time, and on any platform, even from mobile or tablet. Adobe Experience Manager is still getting updated daily, and it's the best CMS tool in the market for me. I like that you can manage assets in Adobe Experience Manager. I also like that the solution has an analytics dashboard that shows you where the traffic comes from, how many clicks come from a specific location, the number of clicks and impressions, etc. Adobe Experience Manager can be accessed by other teams, for example, the digital media department of my company, so the solution can be used and updated per each team's requirement. Adobe Experience Manager is more than just a web developer tool, as it also allows visibility tracking and has other uses. I also like that the GUI for Adobe Experience Manager is straightforward and catchy. It has separate folders and icons, so using Adobe Experience Manager isn't tough. The solution is straightforward to use and handle."
"There is a good library of templates for a wide range of needs."
"Pricing is not a problem."
"The best feature is the automatic tagging of information in documents. The automatic algorithm highlights irrelevant information that conflict with the actual documents."
"The most valuable feature of Atlassian Confluence it's very easy to use and there are different options."
"The solution offers a lot of freedom when drafting directly online."
"Many people enjoy its zero learning-curve."
"The best feature is document management."
"The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting."
"In comparison to other CMS products, Adobe Experience Manager is missing some capabilities such as proper versioning or a better versioning system and backend connectivity. If something is deleted in AEM, the user cannot recover it. You have to call technical support, and they will need to recover the whole instance. So, it's really difficult. For example, if you delete a page, you cannot recover it. There should be an option to recover it. In AEM, you have to go to the previous state of the instance itself or the virtual machine, and you have to restore everything, which is not good."
"Programming model could be improved, it's a monolithic solution."
"The latest trend is to render everything in the client-side framework. For example, SPA or single page application. This is a feature that needs improvement. The cloud deployment pipeline needs to be improved as well."
"Adobe Experience Manager's pricing could be improved."
"I haven't seen any areas for improvement in Adobe Experience Manager as it's a full-fledged CMS tool, and Adobe is already working on enhancements for the solution. Adobe is working to make Adobe Experience Manager more valuable and easier to use for any user, even non-technical ones, through multiple components and templates. Day by day, Adobe provides the latest update to Adobe Experience Manager, and if my team needs any particular change, it just needs to be reported to the Adobe team. As Adobe Experience Manager has a broad scope and a lot of use cases and features, it's a solution that requires some time and effort from you in terms of learning, especially if you're implementing it for different clients, which could be an area for improvement."
"Tool-wise, the Adobe Experience Manager support team is not very responsive when the user face issues in AEM as a Cloud Service."
"The solution's pricing and stability could be improved."
"The way Atlassian Confluence handles tickets could be improved."
"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
"There is room for improvement in terms of pricing."
"When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file."
"The area that needs improvement is the search capability. It should have generalized capabilities."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"I'd like to see some improved reporting on usage."
Adobe Experience Manager is ranked 6th in Enterprise Social Software with 16 reviews while Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews. Adobe Experience Manager is rated 7.8, while Atlassian Confluence is rated 8.2. The top reviewer of Adobe Experience Manager writes "A powerful product that can be used for user experience, product design, and user journeys". On the other hand, the top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". Adobe Experience Manager is most compared with Adobe CQ5, Liferay Digital Experience Platform, SharePoint, WordPress and SDL Tridion DX, whereas Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365 and SharePoint. See our Adobe Experience Manager vs. Atlassian Confluence report.
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