We compared Amazon SageMaker and Azure OpenAI based on our user's reviews in several parameters.
Amazon SageMaker provides users with efficient model training and deployment, seamless integration with AWS services, and strong customer support. On the other hand, Azure OpenAI offers seamless integration with Azure services, flexible scaling options, and valuable insights for decision-making. Both products receive positive feedback for their pricing, setup process, and ROI, but users have identified areas for improvement.
Features: Amazon SageMaker is highly valued for its ease of use, comprehensive machine learning capabilities, customizable workflows, automated data labeling, and robust monitoring and troubleshooting tools. On the other hand, Azure OpenAI is praised for its seamless integration with Azure services, scalability, robust machine learning capabilities, and excellent documentation and support.
Pricing and ROI: Amazon SageMaker's setup cost is deemed reasonable and straightforward, with clear and transparent licensing. On the other hand, Azure OpenAI is positively regarded for its minimal setup cost, smooth process, and adaptable licensing options, providing cost-efficiency and meeting varying user requirements., Amazon SageMaker has been praised for its positive ROI, providing benefits and value. Azure OpenAI offers increased efficiency and productivity, cost reduction, improved business performance, and valuable insights for decision-making.
Room for Improvement: Users have identified areas where Amazon SageMaker could be enhanced. Many users have provided feedback on ways to enhance Azure OpenAI. They have voiced concerns regarding certain functions and suggested improvements.
Deployment and customer support: Amazon SageMaker: User reviews indicate varying durations for establishing a new tech solution, with some users spending three months on deployment and an additional week on setup, while others mentioned a week for both deployment and setup. Azure OpenAI: Users reported spending three months on deployment and an additional week on setup, suggesting that both timeframes should be considered. Another user required a week for both deployment and setup, indicating that these terms refer to the same period and should not be considered separately., Amazon SageMaker's customer service and support are praised for their helpfulness and responsiveness, efficiency, and promptness in issue resolution. Users appreciate the support team's attentiveness and commitment to addressing customer needs. In comparison, Azure OpenAI's customer service is highly regarded for exceptional assistance, efficient handling of queries, and ensuring a smooth user experience.
The summary above is based on 21 interviews we conducted recently with Amazon SageMaker and Azure OpenAI users. To access the review's full transcripts, download our report.
Amazon SageMaker is a fully-managed platform that enables developers and data scientists to quickly and easily build, train, and deploy machine learning models at any scale. Amazon SageMaker removes all the barriers that typically slow down developers who want to use machine learning.
The Azure OpenAI service provides REST API access to OpenAI's powerful language models including the GPT-3, Codex and Embeddings model series. These models can be easily adapted to your specific task including but not limited to content generation, summarization, semantic search, and natural language to code translation. Users can access the service through REST APIs, Python SDK, or our web-based interface in the Azure OpenAI Studio.
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