Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
Building a fully-automated robotic process environment where robot
workers performed an equivalent volume of work of over 1,500 full-time
virtual employees required the careful development and optimization of
an RPA-architecture.
We created an architecture that embodies the best practices of both
RPA-methodology and RPA-tools. These two components defined automation
best practices like the enforcing of a rigorous process mapping and a
process automation design approach that captures every action for all
workflow possibilities and exceptions. Further, this enables a bot that
could seamlessly recover from exception-based failures. Ultimately,
that delivers industrial-grade performance at scale!
NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.
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