Aspect Unified IP vs Cisco Contact Center Enterprise comparison

Aspect Unified IP
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  • 45 Comparison Views
Cisco Contact Center Enterp...
Read 1 Cisco Contact Center Enterprise review
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  • 741 Comparison Views
100% willing to recommend
 

Categories and Ranking

Aspect Unified IP
Ranking in Contact Center Infrastructure
10th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Contact Center Platforms (13th), IVR Systems (8th)
Cisco Contact Center Enterp...
Ranking in Contact Center Infrastructure
2nd
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

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WA
Jan 27, 2016
The ease of integration and documentation are valuable features.
Usability Ease of integration Security Perfection Documentation Some usability issues need to be improved. I've used it for three years. There were no issues with the deployment. This is the stand-out point with Cisco CC. It's very stable. Cisco provides cost effective options for migration…
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
22%
Healthcare Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

No data available
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Cisco CCX vs Cisco Contact Center Enterprise
Compared 69% of the time
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Genesys Cloud CX vs Cisco Contact Center Enterprise
Compared 22% of the time
Five9 vs Cisco Contact Center Enterprise Logo
Five9 vs Cisco Contact Center Enterprise
Compared 9% of the time
More Cisco Contact Center Enterprise Competitors
 

Product Reports

Buyer's Guide
Contact Center Platforms
May 2024
Aspect Unified IP reportDownload Aspect Unified IP product report
No data available
 

Also Known As

Unified IP
Contact Center Enterprise
 

Learn More

Alvaria
Cisco
 

Overview

Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.
Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure.
 

Sample Customers

Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
Cimpress, Energisa, Raiffeisen Bank
See our list of best Contact Center Infrastructure vendors.

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