It's very easy to use. It helps streamline manual processes. Manual work can cost the company a lot of money, but with an automation, work can be just a click of a button. That, and the work is more accurate and happens much faster. Any manual processes can be automated. While it does use AI, we don't use it too much. We're looking at it. However, it's not something we prioritize. I like that we can customize almost anything. You can create workflows fairly easily. Even if users do not have technical skills, they can still use Automation Anywhere. It's not hard to learn. I did training over one or two weeks. However, I did find some of the training challenging, specifically in areas where I didn't have any background. That said, I'm using it with legacy applications, which makes some things more complex. For most users, it would be very easy to get going. We did see near immediate results once we started using Automation Anywhere. Within a week or two, once we started testing it, we could see how useful it was. It's saved us time and money so far. We were able to do reports both before and after running Automation Anywhere and could compare the results and we were able to see that we did actually record savings on both counts.
