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Barracuda CloudGen Firewall vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate offers a high ROI with cost-effective cybersecurity, reducing costs and improving efficiency through centralized control.
Sentiment score
6.5
Barracuda CloudGen Firewall boosts security and efficiency, reducing incidents and costs while enhancing monitoring and intrusion prevention.
Sentiment score
5.7
Zscaler Internet Access drives cost savings by reducing on-premises needs, enhancing security, and cutting hardware and staffing costs.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
The centralized management and automation features have reduced manual monitoring efforts, saving our IT team several hours per week.
Offensive Security Analyst at a outsourcing company with 201-500 employees
I have seen a return on investment as it helps to prevent cyber attacks and optimize network and user management.
Senior Data Engineer at Foodics
It has drastically reduced the amount of infections from cybersecurity threats and makes managing close to 50 clients or more for our engineers much easier, hence saving a lot of time and cost.
Dotnet Developer at Kohl's
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate support is generally effective, but users report variable responsiveness and rely on comprehensive documentation.
Sentiment score
7.4
Barracuda CloudGen Firewall's customer service is praised for responsiveness but criticized for varying response times and expertise.
Sentiment score
6.5
Zscaler Internet Access customer service is responsive and knowledgeable, with high ratings but occasional scheduling and resource issues.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
The support team is responsive and knowledgeable, assisting us promptly whenever we have faced configuration questions or technical issues.
Offensive Security Analyst at a outsourcing company with 201-500 employees
Barracuda's partner support is better than the majority, and it stands out as one of their strengths.
Product Manager - Cyber Security at M247 Ltd Miami
The overall security has been satisfactory, with no breaches.
Director Of Technology at PT Exa Teknologi Indonesia
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Zscaler Internet Access customer service is really very good.
Product Owner at a financial services firm with 501-1,000 employees
I find customer support to be quite adequate
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is considered scalable for small to medium enterprises, though less so for large-scale expansions.
Sentiment score
7.7
Barracuda CloudGen Firewall offers scalable solutions for businesses, supporting diverse environments with flexible deployment and positive user feedback.
Sentiment score
7.2
Zscaler Internet Access offers scalable cloud solutions for easy expansion, with some challenges in cost, bandwidth, and deployment complexity.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
Its flexible licensing and hybrid deployment options allow it to adapt to evolving network requirements, ensuring continuous security and reliable operations.
Offensive Security Analyst at a outsourcing company with 201-500 employees
Regarding scalability and the ability to scale and expand with Barracuda CloudGen Firewall, there is no issue, so I would rate it a ten.
IT Director at a retailer with 51-200 employees
When positioning into customers, some larger enterprise customers tend to move towards one of the top three: either Cisco, Fortinet, or Palo Alto.
Product Manager - Cyber Security at M247 Ltd Miami
With the pricing structure that they currently have, it is only for big customers.
Product Owner at a financial services firm with 501-1,000 employees
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is stable and reliable, with occasional issues linked to updates and high traffic, requiring regular patches.
Sentiment score
8.3
Barracuda CloudGen Firewall is stable and reliable, with efficient issue resolution, praised for performance and integration ease.
Sentiment score
7.4
Zscaler Internet Access is globally stable and secure, with minor regional latency issues, and straightforward deployment praised by users.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
Its robust infrastructure and real-time monitoring give us the confidence that our network remains secure and operational at all times.
Offensive Security Analyst at a outsourcing company with 201-500 employees
We have very few issues with Barracuda Firewall, even in the case of zero-day vulnerabilities.
Product Manager - Cyber Security at M247 Ltd Miami
In my experience, Barracuda CloudGen Firewall has been reliable and very high performing.
Software Engineer at Ernst & Young
Zscaler Internet Access is stable and capable of building resilient architectures.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Room For Improvement

Fortinet FortiGate users desire better reporting, intuitive UI, improved documentation, simpler pricing, stability, integration, and advanced features.
Barracuda CloudGen Firewall requires improved UI, ease of use, support, reporting, security, performance, documentation, training, and pricing.
Zscaler Internet Access needs improved integration, reporting, user interface, support, pricing, scalability, and feature enhancements for better overall performance.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
Integration with AI would be helpful as modern attacks often utilize AI.
Director Of Technology at PT Exa Teknologi Indonesia
It would be beneficial to merge the existing application policy with the main policy into a single unified policy to improve manageability.
System Engineer for Network & Security at Projekt IP d.o.o.
One area that could be enhanced is the user interface, making it slightly more intuitive for new users.
Offensive Security Analyst at a outsourcing company with 201-500 employees
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Cyber Security Architect at a manufacturing company with 1,001-5,000 employees
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
Associate Vice President at Novac Technology Solutions
 

Setup Cost

Fortinet FortiGate offers competitive pricing, though renewal and add-on costs can affect long-term affordability, providing good feature value.
Barracuda CloudGen Firewall offers flexible, reasonably priced solutions with transparent licensing, hardware replacement, and easy purchase via AWS Marketplace.
Zscaler Internet Access pricing is high, with a per-user model, making it cost-effective yet potentially inaccessible for small businesses.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
Our experience with Barracuda CloudGen Firewall pricing and licensing has been reasonable and transparent.
Offensive Security Analyst at a outsourcing company with 201-500 employees
The license price of Barracuda CloudGen Firewall is lower than others, and maintenance or support is included.
Director Of Technology at PT Exa Teknologi Indonesia
It is neither the cheapest nor the most expensive option available.
System Engineer for Network & Security at Projekt IP d.o.o.
Zscaler Internet Access is recognized as an expensive solution.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Of course, it is an expensive product.
Product Owner at a financial services firm with 501-1,000 employees
 

Valuable Features

Fortinet FortiGate excels with ease of use, robust security, and affordability, featuring web filtering, VPN, SD-WAN, and IPS.
Barracuda CloudGen Firewall offers robust security, threat protection, and network optimization with features like TINA VPN and centralized management.
Zscaler Internet Access enhances security with URL filtering, SSL inspection, threat protection, and seamless remote management, improving efficiency globally.
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
General Manager Group IT at DART GLOBAL LOGISTICS PTE. LTD.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
IT Manager at Daltons Limited
This integration helps secure our data and applications from attackers trying to gain access and detect malicious activity.
Product Manager - Cyber Security at M247 Ltd Miami
The real-time monitoring helps us quickly identify unusual traffic patterns and potential threats, allowing us to respond immediately and maintain secure and uninterrupted network operations.
Offensive Security Analyst at a outsourcing company with 201-500 employees
Barracuda CloudGen Firewall has positively impacted my organization by increasing the level of network protection against threats from twenty percent to forty-five percent.
Software Engineer at Ernst & Young
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Associate Vice President at Novac Technology Solutions
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
Senior Network Engineer at Anthology
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
583
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Barracuda CloudGen Firewall
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
Firewalls (25th), Software Defined WAN (SD-WAN) Solutions (9th), Advanced Threat Protection (ATP) (19th), IoT Security (6th), WAN Edge (10th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

Firewalls Market Share Distribution
ProductMarket Share (%)
Barracuda CloudGen Firewall0.7%
Fortinet FortiGate18.3%
OPNsense10.3%
Other70.7%
Firewalls
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access12.1%
Cisco Umbrella12.8%
Prisma Access by Palo Alto Networks8.8%
Other66.3%
Secure Web Gateways (SWG)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Jennifer  Bernice - PeerSpot reviewer
Dotnet Developer at Kohl's
Centralized firewall management has saved time and improved network security across locations
Barracuda CloudGen Firewall could be improved as it has a very high learning curve. It is definitely not a one and done firewall, as a one and done firewall requires a lot of dedicated time to get the machine running the way you want. To improve Barracuda CloudGen Firewall, there should be a lot of tutorials and videos online to help new users. Multiple ways to configure for the same service or feature takes time to determine your customized build. In addition to previous points, the interface can sometimes be clunky when trying to determine how it is organized or arranged.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
7%
Retailer
7%
Manufacturing Company
7%
Marketing Services Firm
7%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business359
Midsize Enterprise133
Large Enterprise190
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise10
Large Enterprise8
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for Barracuda CloudGen Firewall?
Our experience with Barracuda CloudGen Firewall pricing and licensing has been reasonable and transparent. The setup ...
What needs improvement with Barracuda CloudGen Firewall?
One of the main challenges that we face with Barracuda CloudGen Firewall is that the URL filtering and application co...
What is your primary use case for Barracuda CloudGen Firewall?
My main use case for Barracuda CloudGen Firewall is that we purchased it to replace our current Cisco firewall tool. ...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the marke...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Barracuda NextGen Firewall, Barracuda CloudGen Firewalls
ZIA
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
ARZ, Bauer, CBCX Technologies, Diamant-groep, Eissmann Group Automotive, European Youth Olympics, Exalo Drilling, FineLine Technologies, Geocell, Grimaldi, Infront Sports & Media, Odlo, Schenker Deutschland AG, Tilak, Verbandsgeneinde Zell, Conservas El Cidacos S.A., Institute for Emergency Medicine and Medicine Management, Erwin Muller GmbH, Info-Tech: NGF is Champion, Schoellerbank, IZB Informatik-Zentrum, RHI AG, Berglandmilch, Antenne Bayern, Sanochemia
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Barracuda CloudGen Firewall vs. Zscaler Internet Access and other solutions. Updated: July 2019.
883,448 professionals have used our research since 2012.