BigFix vs OpenText Operations Bridge comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Fortinet FortiEDR
Sponsored
Average Rating
7.8
Number of Reviews
32
Ranking in other categories
Endpoint Detection and Response (EDR) (12th)
BigFix
Average Rating
8.6
Number of Reviews
91
Ranking in other categories
Configuration Management (5th), Endpoint Protection Platform (EPP) (15th), Patch Management (3rd), Unified Endpoint Management (UEM) (4th)
OpenText Operations Bridge
Average Rating
7.8
Number of Reviews
44
Ranking in other categories
Event Monitoring (8th), IT Operations Analytics (10th), Cloud Monitoring Software (34th)
 

Featured Reviews

AE
May 1, 2023
Easy to configure and use, and improved our customer satisfaction
We work with the end-to-end Fortinet portfolio, especially their UTM firewall, anti-APT, and EDR solutions Fortinet has improved our customer satisfaction. This is primarily what I see. Fortinet FortiEDR is easy to use. It is easy to deploy, manage, and configure. Fortinet helps free up around 14…
SA
Sep 20, 2022
Easy to set up, simple to manage, and is easily accessible
Once in a while, some servers don't get patched, usually from our end of things. Maybe a server hasn't been reported in the last few weeks, and we don't know whether that server has been decommissioned or not. That's not on in BigFix in particular. The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment. If there's anything that could be improved, it would be making the relevant language more readable and more common. We'd like the solution to be agentless, similar to, for example, Ansible.
DS
Jun 22, 2022
Good log file monitoring, events correlation but is quite expensive
We use this solution primarily to monitor servers, to do some log file monitoring, events correlation, and events duplication as well as dashboarding We have a bunch of critical servers and applications. We are able to monitor using this product to create a dashboard and have automatic alerts to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The stability is very good."
"NGAV and EDR features are outstanding."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"Ability to run custom reports and custom relevance."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"It has plugins development options, which are great."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"What I like most is that it is a powerful solution."
"The technical support for BigFix is really amazing."
"It's a very good product overall."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"It is stable."
"Flexible dashboard with the availability of widgets."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"The most valuable features of the solution are its grouping scripts and event focus."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
 

Cons

"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The only minor concern is occasional interference with desired programs."
"Intelligence aspects need improvement"
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Making the portal mobile friendly would be helpful when I am out of office."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"I would like to see SDK for Web UI included in the next release."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"The service takes a very long time to start and it requires a lot of resources."
"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"The pricing could be improved."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
 

Pricing and Cost Advice

"The pricing is good."
"The pricing is typical for enterprises and fairly priced."
"I would rate the solution's pricing an eight out of ten."
"I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
"We got a good deal on licensing, so it is in the competitive range."
"While the cost may have been high, we view it as a worthwhile investment due to Fortinet's reliability and long-term performance."
"It is expensive and I would rate it 8 on the scale."
"The hardware costs about €100,000 and about €20,000 annually for access."
"The price of the solution is high. There are not any additional fees from the standard license."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"The cost is slightly high."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The price is very fair."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The price is reasonable, but our customers find it expensive."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"Setup costs can be high depending on the partner, but it is worth it."
"It is competitive."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"The licensing cost for this solution is approximately $1,000 USD."
"The cost is very high."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
8%
Manufacturing Company
8%
Financial Services Firm
8%
Educational Organization
45%
Financial Services Firm
9%
Government
7%
Computer Software Company
7%
Manufacturing Company
20%
Financial Services Firm
19%
Computer Software Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protectio...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
We license it per employee, so as long as the employee count remains the same, the licensing won't change. We have it...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten.
What needs improvement with BigFix?
The solution’s pricing could be improved.
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending ...
 

Also Known As

enSilo, FortiEDR
Tivoli Endpoint Manager
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
GE Money Bank, Bank AlJazira, Tech Mahindra
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