BMC TrueSight Capacity Optimization vs DX Performance Management comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BMC TrueSight Capacity Opti...
Ranking in Infrastructure Capacity Planning
1st
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
DX Performance Management
Ranking in Infrastructure Capacity Planning
2nd
Average Rating
8.2
Number of Reviews
31
Ranking in other categories
Network Monitoring Software (35th), DX NetOps (2nd)
 

Featured Reviews

DC
Jun 12, 2019
Enables us to right-size systems to free up resources, and identify performance problems down to the process level
Since I already have a sneak peek into the next releases, I'm very happy about what's going to be included. I would like to see continued support for the legacy parts of the tool, the old, seasoned parts that are very valuable to me. That is a message I continue to give to BMC: All the new stuff's great, but don't take away this really important stuff. That's my biggest fear, that I might lose some of my old functionality that is still extremely valuable. I want to make sure we don't lose any functionality, and that they just still keep delivering on what they're doing. I don't have anything more to ask than what they're offering.
AA
Feb 27, 2023
Reliable with good visibility and the potential to expand
The benefits I've seen are in troubleshooting scenarios of the software. For example, if the internet is not functioning as it would, we can see where the degradation in the performance is happening. The solution has provided us with the proper insight to analyze that and see that it's not actually that the service is not functioning properly, and see, for example, that the service needs to be increased as maybe it's not adequate for our usage. For example, let's say, we're pushing out 10 GBs of data, and our service is only at 8 GBs. We're maxing out on the service, which is what is actually causing the slowdown. Knowing that we can take the proper action to upgrade. It also allows us to present evidence to go after additional funding to increase the capacity of the service.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Workload characterization is super important because it lets us figure things out. Many people know, for example, that with Microsoft Word, Word.exe is the executable. Everybody knows their executable, but they don't always know what it does. It also launches other things. This tool has the ability and insight to track those things, and to know: "Oh, you wanted this executable, but this one started this, so you must want this, too." And it tells you what it had to add, what it was using or was spawning."
"The most interesting feature is certainly the simulation of the load using different servers or different KPI parameters of the business."
"We ingest a ton of business data. We are an insurance company and we have business data, like how many quotes are done an hour, and how many policies are sold per hour. The correlation engine in the new TrueSight Capacity Optimization components are wonderful. We can do correlation analysis over months of data, and then we run models to tell our business: 'If you do 1,000 more quotes an hour, we're going to have to upgrade, and we're going to need this much more hardware.'"
"There is another component of the tool called Network Flow Analysis. It gives us the ability to troubleshoot issues which do not appear right away."
"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."
"The tool helps us understand network performance."
"​The ability to quickly do drag and drop customized reports for dashboards.​"
"The capability where not only the traditional SNMP information is captured but also the netflow data; who is consuming the data on the WAN, and voice-related information, is helpful. The voice quality makes it very easy for first- and second-line operators to see where the issue is, and who is impacted."
"​When devices are having performance issues, it proactively build dashboards which allow us to go and do health checks, and resolve problems before they become an issue.​"
"One feature I like about CA Performance Management is the certification of the devices."
"There is a good amount of vendor certification which comes with the product. That's all factory-loaded, no need to load any custom-made files. Most of the metrics are calibrated and captured from the devices based on the defaults available from vendor certification."
 

Cons

"Some of the data management is painful. Some of the new features haven't been implemented in quite the way I would like to get to levels of detail. For example, Visualizer parser doesn't take everything it should out of the Visualizer files. We've had to put in a work-around, but the work-around is not as accurate as what's in the file."
"The memory management of Java application servers should be implemented to be able to size GC and footprint."
"We experience disconnections between the solutions own components."
"​Global synchronization errors. Sometimes it just doesn't finish in time due to the load."
"This solution's implementation process could be quicker. They could also optimize the hardware requirements."
"It needs role-based administration."
"This solution is not very scalable."
"We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance."
"There are some areas in the technology right now, like with VMs, where we are lacking with our abilities to get inside the VM to monitor traffic within the machine."
"The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data."
 

Pricing and Cost Advice

"Right now, the licensing structure is by server. Everybody is licensed somewhat differently, depending on how big they are, how many licenses they have."
"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
"I like the licensing model because it's device-based."
"They should provide more scalable licensing for the product."
"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
"The tool's pricing is based on the number of network devices."
"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
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Top Industries

By visitors reading reviews
Financial Services Firm
35%
Computer Software Company
17%
Manufacturing Company
9%
Media Company
7%
Financial Services Firm
26%
Computer Software Company
16%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about DX Performance Management?
The tool helps us understand network performance.
What needs improvement with DX Performance Management?
DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary ...
 

Also Known As

BMC Capacity Optimization, TrueSight Capacity Optimization
CA Performance Management
 

Learn More

 

Overview

 

Sample Customers

Dilliard's
Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
Find out what your peers are saying about BMC TrueSight Capacity Optimization vs. DX Performance Management and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.