BT Managed Security Services vs Secureworks Taegis ManagedXDR comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BT Managed Security Services
Ranking in Managed Security Services
38th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Secureworks Taegis ManagedXDR
Ranking in Managed Security Services
1st
Average Rating
7.8
Number of Reviews
13
Ranking in other categories
Managed Detection and Response (MDR) (8th)
 

Market share comparison

As of June 2024, in the Managed Security Services category, the market share of BT Managed Security Services is 4.0% and it increased by 120.0% compared to the previous year. The market share of Secureworks Taegis ManagedXDR is 8.0% and it decreased by 61.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services
Unique Categories:
No other categories found
Managed Detection and Response (MDR)
3.5%
 

Featured Reviews

Use BT Managed Security Services?
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AH
Sep 8, 2023
Offers robust real-time monitoring capabilities but issues with stability of the solution
The deployment could definitely be improved. We still have some of the RedCloak agents. They don't have a remote-controlled uninstall. You have to manually connect to every machine to remove it. Taegis, that's not an issue with Taegis. Taegis actually does work that way. You can remove it. We push it out from Intune. But the RedCloak has tied it even after supposedly running the uninstall; it's still there. In future releases, if Taegis could come with bundled AV. It would be a great feature, which was actually one of the reasons why we moved to CrowdStrike because of the bundled solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"The pricing of Dell Secureworks is very reasonable."
"It is expensive but there is no better product than this."
"The Red Cloak agent is free."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
21%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Secureworks Taegis ManagedXDR?
The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that res...
What is your experience regarding pricing and costs for Secureworks Taegis ManagedXDR?
It is worth the money. It is expensive but there is no better product than this.
What needs improvement with Secureworks Taegis ManagedXDR?
The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware. Then, basically, it'...
 

Also Known As

No data available
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks
 

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Overview

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Sample Customers

Aston University
RICOH, Owens and Minor
Find out what your peers are saying about Secureworks, Check Point Software Technologies, Ace Cloud Hosting and others in Managed Security Services. Updated: May 2024.
787,061 professionals have used our research since 2012.