CA Unified Communications Monitor vs Zabbix comparison

Broadcom and Zabbix are both solutions in the Network Monitoring Software category. Broadcom is ranked #87, while Zabbix is ranked #1 with an average rating of 8.7. Broadcom holds a 0.5% mindshare in NMS, compared to Zabbix’s 5.7% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 95% of Zabbix users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

1,006 Views
704 Comparison Views

50% willing to recommend

Zabbix

Read 108 Zabbix reviews

24,126 Views
14,476 Comparison Views

95% willing to recommend

CA Unified Communications M...

Zabbix

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Zabbix compete in network monitoring. Zabbix seems to have the upper hand with its robust feature set and adaptability to varied IT environments.

Features: CA Unified Communications Monitor delivers advanced analytics, real-time call monitoring, and improved communication oversight. Zabbix provides extensive network monitoring, customizable metrics, and multi-environment support, offering wide-ranging utility.

Room for Improvement: CA Unified Communications Monitor could enhance its multi-platform integration, expand analytics features, and reduce deployment time. Zabbix might benefit from simplifying its setup process, increasing customer support options, and enhancing its reporting tools.

Ease of Deployment and Customer Service: CA Unified Communications Monitor is recognized for simple deployment and quick support, ensuring smooth integration. Zabbix presents a complicated deployment but offers robust community support and comprehensive documentation, emphasizing flexibility and available resources.

Pricing and ROI: CA Unified Communications Monitor requires a higher upfront investment but offers transparent pricing, which can lead to good ROI for communication monitoring. Zabbix provides a cost-effective option with lower initial costs, promising strong ROI due to its low ongoing expenses and extensive features.

To learn more, read our detailed CA Unified Communications Monitor vs. Zabbix Report (Updated: February 2026).

Buyer's Guide

CA Unified Communications Monitor vs. Zabbix

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

87th

Ranking in IT Infrastructure Monitoring

67th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd)

Zabbix

Ranking in Network Monitoring Software

1st

Ranking in IT Infrastructure Monitoring

1st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

108

Ranking in other categories

Application Performance Monitoring (APM) and Observability (9th), Server Monitoring (1st), Cloud Monitoring Software (1st)

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of Zabbix is 5.7%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Zabbix	5.7%
CA Unified Communications Monitor	0.5%
Other	93.8%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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KamranBhatti

Network Engineer at a computer software company with 11-50 employees

Helps reduce response time but has room to improve customization complexity

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."

"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."

"The solution allows you to configure and customize how you want to collect information from servers or other systems."

"The most valuable feature is the protocol to manage anything."

"The basic setup is very easy."

"It has improved our server performance monitoring overall. We know right away when there are problems. It has built-in statistics, so we can go back and see if there's spiking. We can check what's happening every day around the same time and check the configuration to see if there's something that's running and needs to be fixed."

"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."

"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."

More Zabbix pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"Having a more customizable interface and dashboard would be an improvement."

"I would like to see a more flexible mobile client, and better HA out of the box."

"The server monitoring could be better."

"Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this."

"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."

"The only issue we have had with Zabbix is when we decided to make an update or upgrade."

"I would like for this solution to be more cloud-friendly."

"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."

More Zabbix cons

Pricing and Cost Advice

Information not available

"The product is an open source and free solution."

"There is no license but we need to pay for support."

"The tool's licensing is good."

"It is a true open-source solution, so there are no licensing costs."

"I was using the free, Community Edition."

"There are no licenses."

"This is an open-source solution that can be used free of charge."

"It's free software released under the GNU/GPL license."

More Zabbix pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

12%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

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What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

See all answers

What needs improvement with Zabbix?

The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...

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Compared 7% of the time

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Compared 8% of the time

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Compared 6% of the time

Icinga vs Zabbix

Compared 5% of the time

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Compared 4% of the time

Centreon vs Zabbix

Compared 4% of the time

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Product Reports

Buyer's Guide

CA Unified Communications Monitor vs. Ixia Hawkeye

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CA Unified Communications Monitor report

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Buyer's Guide

Zabbix

January 2026

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Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Zabbix

Sample Customers

BBVA Compass

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Buyer's Guide

CA Unified Communications Monitor vs. Zabbix

February 2026

Free Report: CA Unified Communications Monitor vs. Zabbix

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