Cisco Duo vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Cisco Duo
Ranking in Cisco Security Portfolio
8th
Average Rating
8.8
Number of Reviews
56
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (2nd), ZTNA as a Service (4th), Multi-Factor Authentication (MFA) (1st)
Cisco Umbrella
Ranking in Cisco Security Portfolio
2nd
Average Rating
8.8
Number of Reviews
108
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (1st), Secure Access Service Edge (SASE) (2nd), Domain Name System (DNS) Security (1st)
 

Market share comparison

As of June 2024, in the Cisco Security Portfolio category, the market share of Cisco Duo is 6.3% and it increased by 57.1% compared to the previous year. The market share of Cisco Umbrella is 6.3% and it decreased by 63.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cisco Security Portfolio
Unique Categories:
Single Sign-On (SSO)
12.4%
Authentication Systems
20.2%
Secure Web Gateways (SWG)
22.0%
Internet Security
38.4%
 

Featured Reviews

JD
Jun 15, 2023
Reduces the risk of breaches and is helpful for 2FA for our portal
From a security standpoint, 2FA is very crucial, and having a multitude of ways for consumers in your property to utilize 2FA is helpful. Duo Security has its place in securing our infrastructure. It's great for that, but not for securing our infrastructure end to end because there's no such thing as an end-to-end cure for all the security. It is great for reducing the risk of breaches. Having 2FA and making it simple for users, it reduces the risk of getting phished or scammed. Duo Security considers all resources to be external, which is a good idea because everything is done in a completely untrusted model. It's absolutely important for us. Our cybersecurity resilience has improved in one way. We were successfully able to deploy it to a base system. It's uniform across the whole property, and everyone is using it.
AN
Jun 15, 2023
Prevented a countless number of attacks on our organization
iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7. Each user has one desktop but three or four mobile devices on two iPads, and a phone or multiple phones and an iPad, or vice versa. I'd like to turn on my Cisco Umbrella on the network level, at least on my office premise. However, my security team would like to keep all devices on-network and off-network to be connected or managed by Cisco Umbrella all the time. So their use cases are higher and stronger than my mobile ones. Sometimes we try to work around my mobile ones with MDM, but sometimes it would be way more flexible to have both running side-by-side. Also, in the Apple services or the Apple space, between my Cisco Umbrella and between my Apple updates, something breaks. I'm not sure if it's because of a policy that my company did before I joined them or if it's something that's happening due to a conflict in the configuration somewhere. So we always have to completely get the device or the endpoint out of any filtration to get the policies. We get everything pushed properly from Apple to the device and provision it afterward. Then we add the Cisco Umbrella roaming client to it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a good solution for hybrid environments and VPN."
"We get fewer threats to remediate due to the two-factor authentication, which does not allow as many threats through."
"The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"It has continuously evolved by introducing new solutions and products to address emerging security threats in our industry, demonstrating its commitment to staying ahead of evolving security challenges."
"The ability for users to authenticate via phone, from any random phone number, has been very helpful for managing a distributed workforce. Using it across a distributed network for securing access to our applications is big for us."
"Duo has allowed us to add an additional layer of security to our organization and to establish trust for every access request and secures our environment."
"The most valuable aspect is the authentication and the SSO."
"Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise."
"A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard."
"Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism."
"Its simplicity is most valuable. I can install it and get it up and running, and it can be pervasive across my business within a business day. It is pretty simple and straightforward to install and configure. Its remit is reasonably clearly defined. When you look at solutions like Darktrace and Carbon Black, the mission objective isn't as clearly defined. Cisco Umbrella, Sophos Central, or some of the other solutions have a more standardized approach to antivirus, which includes enhanced response from the machine learning or deep learning perspective."
"Provides dependable DNS monitoring of external devices."
"The solution is very easy to manage. We found the initial setup, for example, to be quite simple."
"Meraki features and cloud-based functionality are advanced and easy to manage centrally."
"I haven't found any issues related to latency or any other issue."
"The security and access control features."
 

Cons

"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"Sometimes, it's a little harder for customers to adopt."
"Duo Security could be improved with the addition of more applications."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"I'm not a big fan of relicensing products every year or two years, but that's the model at the moment. I prefer to go back to licensing perpetually or permanent licensing."
"I wouldn't mind seeing some options for remembering a device for a short period of time or a specific login, particularly for administrative engineering staff, as we may be logging in to four or five different services."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"I am unsure if Cisco Umbrella offers a Windows option for running the server."
"With any Cisco product, it's the licensing side of things that needs improvement."
"There should be a way to monitor traffic at the user level."
"If a hardware platform were provided for Umbrella, that would definitely improve the market for it... Especially when we are addressing governmental customers, they hesitate to connect to the cloud. That is where we need a hardware platform so that the solution can be used on-premises as well."
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"I would like to see more integrability with other products."
"User interface could be a little smoother and more intuitive."
 

Pricing and Cost Advice

"Duo Security's pricing is good, fair, and very comparable to today's market."
"I haven't seen any information on the pricing in four years, so I can't comment on that."
"Duo Security is free."
"The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it."
"I rate the product pricing a seven out of ten."
"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"The licensing fee is paid on a yearly basis."
"Its value exceeds its pricing."
"Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"The price is quite good."
"Our licensing fees are on a yearly basis."
"There are no hidden costs with Umbrella. Everything is included in the package."
report
Use our free recommendation engine to learn which Cisco Security Portfolio solutions are best for your needs.
787,061 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
26%
Financial Services Firm
7%
Government
7%
Manufacturing Company
6%
Computer Software Company
19%
Educational Organization
17%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
What is your experience regarding pricing and costs for Duo Security?
I am not aware of the pricing. There are two departments, and I don't have any information about them.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

Duo Security
OpenDNS
 

Learn More

 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Cisco Duo vs. Cisco Umbrella and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.