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Cisco Duo vs RSA Authentication Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
120
Ranking in other categories
Single Sign-On (SSO) (4th), Access Management (5th), ZTNA as a Service (3rd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st)
RSA Authentication Manager
Ranking in Authentication Systems
16th
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 4.3%, down from 9.5% compared to the previous year. The mindshare of RSA Authentication Manager is 2.7%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo4.3%
RSA Authentication Manager2.7%
Other93.0%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
US
VP Business Development at SDVG
Enhancing security with seamless single sign-on and Microsoft integration
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into everything from our standard login to Windows in the morning, as well as our applications Due to its…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature of Cisco Duo that I appreciate most is the push notifications. They are great."
"It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."
"I appreciate the secured push feature of Cisco Duo, which requires you to choose a number, because it enhances the security of your users, especially when combined with geolocation for a Verified Push, benefiting my company and our customers by making logins much more secure."
"The most valuable feature of Cisco Duo for us is the multi-factor authentication."
"I now have the Identity Intelligence feature, which makes me very happy, and it was indeed the big feature, the big step ahead that we achieved thanks to Cisco Duo."
"Duo offers dual-factor authentication for our logins; I put in my credentials and hit go, then I get an alert on my Apple Watch and approve it, and that part is just phenomenal."
"The feature I like the most about Cisco Duo is that it allows us to authenticate users before they can connect to our network from outside of our company."
"The integration with Azure Active Directory and the AWS cloud is amazing, as most products nowadays require the creation of a customized integration. With Duo Security, it was more like native integration, and it took me five minutes to register."
"The product has addressed our remote access security needs while making our work force mobile thus enhancing productivity and customer service initiatives."
"RSA Authentication Manager Appliance is almost like Plug 'n' Play, so it's an excellent experience."
"RSA Authentication Manager is a robust solution that provides comprehensive protection for both on-premise and cloud-based applications."
"Easy setup, deployment, and integration in different infrastructures, including virtual ones."
"The most valuable feature is the SecurID."
"The technical support has been great; their service is perfect."
"It is a good solution for token identification."
"It is a stable solution. I would rate the stability a nine out of ten."
 

Cons

"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"An improvement for Cisco Duo would be a simplification of the licensing model since it's quite complicated to know what's included or not, especially now as it's part of Cisco Secure User Suite, and there are many modifications happening regarding the licensing."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"For the back-end, there could be a few more security features applied."
"End-users find it more annoying than anything else."
"They can make authentication easier. It should be done in a shorter time. Sometimes, it can take a bit more time to get the answer on your phone. You have to wait a bit longer to get the SMS code and other things. There can be some internet or connection issues. They should make it faster because sometimes, it's urgent, and you need to access something as soon as possible."
"What I dislike about Cisco Duo is that anything that Cisco Duo lacks, we can do through Microsoft, which is a workaround because we're integrated with Microsoft, and that was the first thing I did."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"There is room for improvement in the RSA support."
"We are seeing a lot of difficult issues in terms of RSA, especially the cloud-based two-factor authentication process."
"We found technical support was not very responsive to our requests for assistance."
"The reporting needs to be improved, and they should be delivered by email."
"The product's capabilities to protect cloud environments need improvement."
"Perhaps parts of the user interface should become more intuitive."
"We are not planning on using the solution in the future."
"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
 

Pricing and Cost Advice

"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"During testing we are allowed a certain number of licenses for free."
"It falls in line with everything else."
"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"Duo Security is free."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"Cisco has the most expensive products because market leaders tend to charge a lot."
"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."
"The solution is costly."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Educational Organization
6%
Financial Services Firm
10%
Computer Software Company
10%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise24
Large Enterprise58
By reviewers
Company SizeCount
Small Business5
Large Enterprise7
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, setup costs, and licensing of Cisco Duo shows that it is a cost above our Entra costs, which we are always reviewing. The benefits outweigh the cost in terms of its ...
What needs improvement with Duo Security?
I believe Cisco Duo needs to be improved on the delay process because there is a delay when we send a Duo Push or when we are signing into any applications. We can work on making it faster and spee...
What needs improvement with RSA Authentication Manager?
RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap.
What is your primary use case for RSA Authentication Manager?
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into every...
What advice do you have for others considering RSA Authentication Manager?
RSA Authentication Manager is the best available solution. However, for other companies, it might seem expensive. It's important for RSA to keep developing new features and maintain a robust roadma...
 

Also Known As

Duo Security
ACE/Server
 

Overview

 

Sample Customers

Information Not Available
Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Find out what your peers are saying about Cisco Duo vs. RSA Authentication Manager and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.