Cisco Duo vs RSA Authentication Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Number of Reviews
56
Ranking in other categories
Single Sign-On (SSO) (2nd), ZTNA as a Service (4th), Cisco Security Portfolio (8th), Multi-Factor Authentication (MFA) (1st)
RSA Authentication Manager
Ranking in Authentication Systems
12th
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Authentication Systems category, the market share of Cisco Duo is 20.2% and it increased by 10.2% compared to the previous year. The market share of RSA Authentication Manager is 4.2% and it increased by 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
Unique Categories:
Single Sign-On (SSO)
12.4%
ZTNA as a Service
2.5%
No other categories found
 

Featured Reviews

TL
Aug 3, 2023
The easy remote access is the biggest benefit
The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need. I like the fact that when I open a ticket, I'm not getting the same caller calling back. I like the variety of support that Cisco offers. Opening a technical assistant's request is a little challenging at times. I wish that the Cisco website could understand who I am from the chart and just let me in rather than forcing me to pick out my contract number, my address, or something like that. They should make it streamlined, make it simple.
Akinwale Sekiteri - PeerSpot reviewer
Oct 20, 2023
A highly effective and versatile solution that excels in terms of security, integration, scalability, and customer support
I highly recommend it because when you compare RSA with other products, it has consistently stood out. In the past, one area where people encountered challenges was in terms of price flexibility, but it significantly improved. You can now negotiate, discuss terms, and work with it to achieve a pricing arrangement that suits your needs, and if they recognize you as a loyal customer, they are more than willing to accommodate your requirements and reach mutually agreeable terms. Overall, I would rate it around nine out of ten when considering factors like durability, data performance, scalability, integration, and security, and excels in these areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."
"It is a good solution for hybrid environments and VPN."
"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"The ease of deploying Cisco Duo Security and onboarding has greatly benefited our customers."
"Duo Security provides a high level of certainty regarding the identity of the individual performing an action. Whether it's logging into a system, using VPN, or utilizing Autopay, establishing that trust is crucial. I can't imagine any security company, organization, or IT team that wouldn't prioritize having multifactor authentication enabled when accessing critical systems."
"Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise."
"I like the set time that users can log into devices during the day and how many times they can do so. I also like the ability to restrict the regions from which the user can get in. Users outside of our country or even the town cannot log in."
"Cisco Secure solutions are great for detecting and remediating threats across our infrastructure from end to end. The integration of Talos in SecureX is great. Everything is clear in one dashboard. You have a dashboard there, your dashboard, and now you can have one look in your dashboard and see everything. It's on one pane of glass."
"It is a good solution for token identification."
"It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-maintained product with reliable performance."
"I have found RSA Authentication Manager to be scalable."
"Easy setup, deployment, and integration in different infrastructures, including virtual ones."
"The most valuable feature is the SecurID."
"The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
"It is a stable solution. I would rate the stability a nine out of ten."
 

Cons

"I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it."
"Duo Security should better organize its tile feature to organize applications better."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."
"We already have Active Directory enabled in our routers and switches. However, if we could do two-factor authentication, then it could go a long way since no one's getting into them unless you want them to."
"Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them."
"The pain point for us at one point was the Duo Authentication Proxy since we're on-premises and not in the cloud. We had to have a proxy machine that's in our DMZ to talk to Duo for us. The configuration of that was a little complicated."
"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."
"There is room for improvement in the RSA support."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time."
"We are not planning on using the solution in the future."
"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
"We found technical support was not very responsive to our requests for assistance."
"Perhaps parts of the the user interface should become more intuitive."
 

Pricing and Cost Advice

"Its price is reasonable. It is not highly expensive."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
"It was very reasonable."
"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
"I haven't seen any information on the pricing in four years, so I can't comment on that."
"It falls in line with everything else."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Financial Services Firm
7%
Government
7%
Manufacturing Company
6%
Computer Software Company
20%
Financial Services Firm
18%
Government
13%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
What is your experience regarding pricing and costs for Duo Security?
I am not aware of the pricing. There are two departments, and I don't have any information about them.
What do you like most about RSA Authentication Manager?
It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-m...
What needs improvement with RSA Authentication Manager?
Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial.
What is your primary use case for RSA Authentication Manager?
We use it to enhance the security of our Cisco VPN connections and for custom-developed applications. These applications communicate with RSA via APIs, enabling us to leverage RSA's two-factor auth...
 

Also Known As

Duo Security
ACE/Server
 

Learn More

 

Overview

 

Sample Customers

Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Find out what your peers are saying about Cisco Duo vs. RSA Authentication Manager and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.