Cisco Duo vs Secret Double Octopus comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Number of Reviews
56
Ranking in other categories
Single Sign-On (SSO) (2nd), ZTNA as a Service (4th), Cisco Security Portfolio (8th), Multi-Factor Authentication (MFA) (1st)
Secret Double Octopus
Ranking in Authentication Systems
19th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
Passwordless Authentication (4th)
 

Market share comparison

As of June 2024, in the Authentication Systems category, the market share of Cisco Duo is 20.2% and it increased by 10.2% compared to the previous year. The market share of Secret Double Octopus is 1.7% and it increased by 55.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
Unique Categories:
Single Sign-On (SSO)
12.4%
ZTNA as a Service
2.5%
Passwordless Authentication
25.0%
 

Featured Reviews

TL
Aug 3, 2023
The easy remote access is the biggest benefit
The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need. I like the fact that when I open a ticket, I'm not getting the same caller calling back. I like the variety of support that Cisco offers. Opening a technical assistant's request is a little challenging at times. I wish that the Cisco website could understand who I am from the chart and just let me in rather than forcing me to pick out my contract number, my address, or something like that. They should make it streamlined, make it simple.
Gaurav Gaurav - PeerSpot reviewer
Aug 1, 2022
A solution with good capabilities across a wide range of platforms that comes with a useful mobile application, but upgrades cause issues
We have been using this solution for its desktop-based, single channel capabilities This solution has a mobile application, which comes with multi-factor authentication; allowing for more flexible usage, without having to sacrifice system security. The product suffers from frequent disturbances…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since Duo Security provides a single place to log in for our SaaS applications, we don't have to manage user accounts and remember passwords for each specific application."
"The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"It provides single-pane-of-glass management, which is pretty easy and straightforward. Because we manage multiple access tiers, it allows us to essentially manage everything from one viewpoint and not have many viewpoints for the same product. This is important because it is a time and resource saver. It also saves us money."
"Cisco Secure solutions are great for detecting and remediating threats across our infrastructure from end to end. The integration of Talos in SecureX is great. Everything is clear in one dashboard. You have a dashboard there, your dashboard, and now you can have one look in your dashboard and see everything. It's on one pane of glass."
"The multi-factor authentication process and the geo-locking features are great."
"For me and my customers, the best feature is that it's very easy to integrate with the existing infrastructure. It takes a few minutes to configure it."
"The solution is easy to use."
"The most valuable features of Duo Security are visibility and OTP authentication. The OTP is very important because it is a self-enrollment feature, you are able to enroll users very quickly with a shorter time period."
"This solution has a mobile application, which comes with multi-factor authentication; allowing for more flexible usage, without having to sacrifice system security."
 

Cons

"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"Removing the need for a password would be a positive change as well as the ability to cover all the different enterprise applications. They don't have coverage for everything."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."
"It already integrates with lots of products, but it can integrate with more products. There should be easy integration with Cisco products because sometimes, it can be quite complicated."
"Smart Licensing needs improvement. It's terrible. We have problems with it every year and we need to involve support to fix it."
"There might be a little slowness, but that could be my connection."
"The product suffers from frequent disturbances in service, that have impacted our end users when we deploy software updates."
 

Pricing and Cost Advice

"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"It was very reasonable."
"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
"The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it."
"I believe the licensing model is excellent as it offers flexibility to our customers, allowing them to adopt a crawl, walk, or run approach."
"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Financial Services Firm
7%
Government
7%
Manufacturing Company
6%
Manufacturing Company
19%
Computer Software Company
17%
Financial Services Firm
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
What is your experience regarding pricing and costs for Duo Security?
I am not aware of the pricing. There are two departments, and I don't have any information about them.
What do you like most about Secret Double Octopus?
This solution has a mobile application, which comes with multi-factor authentication; allowing for more flexible usage, without having to sacrifice system security.
What needs improvement with Secret Double Octopus?
The product suffers from frequent disturbances in service, that have impacted our end users when we deploy software updates.
What is your primary use case for Secret Double Octopus?
We have been using this solution for its desktop-based, single channel capabilities.
 

Also Known As

Duo Security
Octopus Authenticator
 

Overview

 

Sample Customers

United Technologies (UTC), American Family Association, ASL Airlines France, BNP Paribas, A Fortune 50 Bank, Bingham County Idaho, Britannia Financial Services, Carolina Behavioral Health Alliance LLC, European Commission, County of Midland Michigan, JRM Construction Management, Greer Commission of Public Works, Poste Italiane, Kennedy Wilson Europe, Key Mechanical, Marker Therapeutics Inc, Mediawan, Ministero Dell'interno, FairPrice, NTUC Health, Mercatus, TBC, Techni-Photo, Tinsa Group, Yates Law, Weil, Gotshal & Manges LLP, Z-Medica Corporation, A Member of the 5 largest US law firms.
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems. Updated: May 2024.
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