Cisco Secure Email vs Trend Micro ScanMail comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Average Rating
8.4
Number of Reviews
41
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (9th)
Cisco Secure Email
Average Rating
8.4
Number of Reviews
57
Ranking in other categories
Email Security (2nd), Cisco Security Portfolio (10th)
Trend Micro ScanMail
Average Rating
6.6
Number of Reviews
5
Ranking in other categories
Anti-Malware Tools (29th)
 

Market share comparison

As of June 2024, in the Email Security category, the market share of Microsoft Defender for Office 365 is 13.2% and it decreased by 33.9% compared to the previous year. The market share of Cisco Secure Email is 10.5% and it decreased by 15.1% compared to the previous year. The market share of Trend Micro ScanMail is 0.6% and it decreased by 57.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
Unique Categories:
Advanced Threat Protection (ATP)
12.3%
Microsoft Security Suite
1.5%
Anti-Malware Tools
2.0%
 

Featured Reviews

Gordon McGowan - PeerSpot reviewer
Nov 28, 2023
Improves organizational security without the help of third-party applications
We use Microsoft Defender for Office 365 for protection.  Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications.  The product helped us maintain collaboration and communication during…
PaulGiles - PeerSpot reviewer
Aug 3, 2023
Provides good visibility into the traffic, valuable reporting, and secure remote access
A lot of our customers use another Cisco product already, so they have confidence in Cisco products. The firewalls they are currently deploying and using have evolved from their older ASA products. They are now moving to the new Firepower Threat Defense, which incorporates many more features and allows them to get the latest ALOFT download and feeds for any security vulnerabilities and they're able to react very quickly to any vulnerabilities that have been highlighted. Initially, when the firewalls were first marketed and came onto the market, the visibility wasn't very good. But as the software evolved over time, that visibility has increased a lot more, and that is giving customers a lot more competence in the traffic and the traffic flows that they're seeing through the actual devices, so they can better understand the types of applications that they have on their network. The good thing about the actual firewall itself is that it can integrate with other Cisco products, such as Cisco ISE so that it allows full end-to-end visibility of connectivity. It gives very good visibility. It's that integration with other products, not just what that individual firewall can do itself. Talos is obviously fundamental to the actual firewall, reporting on vulnerabilities that are happening day to day. And the regular downloads, obviously, give customers confidence that their products are as secure as they can actually be.
ElvisHenriquez - PeerSpot reviewer
Apr 9, 2023
Integrates well with mail platforms, but the UI is pretty old-fashioned
ScanMail is being used to provide deeper security for on-premise mail servers. We are using its latest version It helped us in properly handling advanced security threats in the mail servers. Its integration with mail platforms is valuable. Its user interface is pretty old-fashioned, and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Defender for Office 365's most valuable feature is its performance."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The technical support is good and quick to resolve issues."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"The tech engineers are very knowledgeable."
"The product's initial setup phase was easy."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"I can customize the configuration and policies."
"The most valuable feature is the different content filters we are using, such as DKIM."
"It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either."
"Cisco Secure Email is a budget-friendly solution."
"The analysis part is good."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"What I like the most about Trend Micro ScanMail is its easiness."
"Its integration with mail platforms is valuable."
"I like that Trend Micro ScanMail is very effective and quite strong."
 

Cons

"The GUI is sometimes slow to fetch the device report and could be improved."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The XDR dashboard has room for improvement."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Several simulation options are available within 365, and the phishing simulation could be better."
"The product's GUI for the dashboard needs improvement."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"Cisco Secure Email can be improved from the administrator's point of view. Usually, you have to work with different areas, and they can try to make it easy for the administrator to use different functions."
"The pricing needs to be reconsidered or enhanced."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The sandboxing part can be improved."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
 

Pricing and Cost Advice

"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"Microsoft Defender is expensive. I typically recommend it only if clients have the budget. Otherwise, I would suggest an alternative."
"The product is expensive."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"It's a user-base subscription."
"The product is very expensive."
"Cisco Secure Email is expensive, but we get what we pay for."
"There were no other costs in addition to the standard licensing fees."
"It is expensive. I would rate it 2 out of 10, where 1 is the most expensive and 10 is the cheapest."
"The price is significantly high."
"It is not that costly. We pay for the solution through a contractor and pay an annual fee."
"We do annual licensing for Cisco Secure Email Gatewayand SMA together, and possibly SmartNet support. Packaged together, the cost is just under $38,000."
"Pricing depends on your environment and which model you want to buy."
"At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
"It's a yearly subscription, but the price could be better."
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
787,061 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
8%
Manufacturing Company
7%
Government
7%
Computer Software Company
17%
Educational Organization
17%
Financial Services Firm
7%
Government
6%
Computer Software Company
16%
Financial Services Firm
12%
Government
11%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What needs improvement with Microsoft Defender for Office 365?
The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The product's price falls on the higher side when compared to the other products on the market. Whether the product w...
What needs improvement with Cisco Secure Email?
I am not satisfied with the solution's reporting and logging.
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of the solution is fine but I'm looking for a more complete security solution. It doesn't fully protect a...
What needs improvement with Trend Micro ScanMail?
The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper securit...
 

Also Known As

MS Defender for Office 365
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
ScanMail
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security. Updated: June 2024.
787,061 professionals have used our research since 2012.