ConnectWise Automate vs Fortinet FortiSIEM comparison

The compared ConnectWise and Fortinet solutions aren't in the same category. ConnectWise is ranked #9 in RMM , and holds a 7.5% mindshare in the category. Fortinet is ranked #7 in SIEM , with an average rating of 8.0, and holds a 3.2% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 82% of Fortinet users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

1,543 Views
957 Comparison Views

85% willing to recommend

Fortinet FortiSIEM

Read 75 Fortinet FortiSIEM reviews

5,483 Views
4,057 Comparison Views

82% willing to recommend

ConnectWise Automate

Fortinet FortiSIEM

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Executive Summary

We performed a comparison between ConnectWise Automate and Fortinet FortiSIEM based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: October 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

October 2025

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Helped 873,003 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (9th)

Fortinet FortiSIEM

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (7th)

Mindshare comparison

ConnectWise Automate and Fortinet FortiSIEM aren’t in the same category and serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.5%, down 8.1% compared to last year.
Fortinet FortiSIEM, on the other hand, focuses on Security Information and Event Management (SIEM), holds 3.2% mindshare, up 2.9% since last year.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
ConnectWise Automate	7.5%
Kaseya VSA	17.9%
NinjaOne	13.2%
Other	61.400000000000006%

Remote Monitoring and Management (RMM)

Security Information and Event Management (SIEM) Market Share Distribution
Product	Market Share (%)
Fortinet FortiSIEM	3.2%
Wazuh	9.3%
Splunk Enterprise Security	8.7%
Other	78.8%

Security Information and Event Management (SIEM)

Featured Reviews

Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

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Oliver Jackson

Network Engineer at Laminar Communications Pty Ltd

Systems monitoring enhanced by firewall and intrusion detection features

My primary use case for Fortinet FortiSIEM is systems monitoring and alerting. I use it for standard functions like log monitoring, incident detection, and notification. My customers are mostly medium-sized enterprises ranging from engineering companies, mining companies, independent schools, and…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."

"It is very scalable."

"It's definitely improved the help-desk servicing, et cetera."

"Maybe they could improve the capability to be multi-tenant."

"It allows us to manage all client requests, jobs and invoicing."

"The most value we get from this solution is that everything is on a patch cycle."

"The initial setup is easy and the deployment is quick."

"The database is great. It's a nicely ordered database."

More ConnectWise Automate pros

"The advanced agents used to collect logs have been most valuable. We have also made use of the advanced intelligence this solution offers."

"Fortinet FortiSIEM has its own validated and authentic IP database that marks malicious IP attacks against the firewall and generates an alert for the same."

"FortiSIEM's log correlation is good."

"The most valuable features for us are the built-in reports and alerts, along with the extreme flexibility in reporting and rule generation."

"We're able to get real-timec as well as our customer networks that we're monitoring at all times."

"The most valuable features of Fortinet FortiSIEM are the SD-WAN, Global LAN, and application controls."

"It gives us the opportunity to generate notifications based upon rules that get triggered, and the rules could be specific to PCI, HIPAA, GIBA, NIST, and so forth."

"The seamless integration with FortiGate is the solution's most valuable aspect."

More Fortinet FortiSIEM pros

Cons

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."

"Scheduling of automation could be improved and made more simple."

"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."

"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."

"The fixed client for Automate is slow. The web client is not very intuitive."

"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."

More ConnectWise Automate cons

"It's difficult to integrate unsupported devices with FortiSIEM compared to QRadar. It's easier to integrate and develop processes in QRadar. It's harder to develop a custom process in FortiSIEM."

"FortiSIEM needs to expand its integration with third-party vendors. I don't know if Forcepoint has been added, but there were limited resources for integrating Forcepoint solutions when we implemented FortiSIEM. It integrates well with other Fortinet products and solutions from established cybersecurity companies like Palo Alto but doesn't integrate with some of the newer vendors."

"Fortinet FortiSIEM needs to provide better API integrations to users."

"It would be good if the solution offered even more configuration options, especially in relation to the VPN so that it continues to be a very flexible option."

"The support of the product changed recently, and I don't think it's for the better. They should work to improve the support they offer to clients."

"We expect the latest patch from Fortinet FortiSIEM to give the ability to work with signature files."

"We need to see incident reports about the event log, without events from the administrator or through human interaction."

"Creating parsers to try make unknown events or currently unsupported devices produce meaningful information is extremely cumbersome."

More Fortinet FortiSIEM cons

Pricing and Cost Advice

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"I believe Automate is available for around $2."

"Pricing and licensing are reasonable."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"If one is cheap and ten is expensive. I rate the tool's price as an eight out of ten. Compared with Splunk or Oracle, Fortinet is cheap."

"Fortinet FortiSIEM is not an expensive solution."

"This is probably more on the lower cost end of the spectrum compared to competing products. Fortinet's license model is based on events per second, which makes sense, but that's not typical. It makes it very hard to calculate what your costs are going to be as you scale the platform because some log sources, such as firewall logs, are very noisy, and there are lots and lots of events per second, but some of them are not. So, it becomes a bit of a science experiment trying to guess what your costs are going to be as you scale the solution. This is where other competing products perhaps have a more straightforward license model."

"We bought the perpetual license, so we own the product, but there is a three-year support renewal fee for that."

"They have a yearly subscription."

"The price of Fortinet FortiSIEM is a lot less when compared to other solutions."

"There is a need to make yearly payments towards the licensing charges attached to the product. The free version license of the product is available for two months."

"Fortinet FortiSIEM is very cost-efficient compared to other SIEM solutions."

More Fortinet FortiSIEM pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Performing Arts

10%

Healthcare Company

Outsourcing Company

Computer Software Company

13%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	34
Midsize Enterprise	21
Large Enterprise	23

Questions from the Community

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What do you like most about Fortinet FortiSIEM?

Fortinet FortiSIEM needs to provide better API integrations to users.

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What is your experience regarding pricing and costs for Fortinet FortiSIEM?

I am not familiar with the price and cost of Fortinet FortiSIEM. I cannot tell you if it is high, expensive, or low. However, I can say that it is cost-effective as it provides everything needed.

See all answers

What needs improvement with Fortinet FortiSIEM?

Regarding Fortinet FortiSIEM, I cannot identify any specific areas for improvement because I can find everything I need. For the time being, I cannot find a real point for improvement. Everything i...

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Compared 11% of the time

Splunk Enterprise Security vs Fortinet FortiSIEM

Compared 11% of the time

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Compared 10% of the time

ManageEngine Log360 vs Fortinet FortiSIEM

Compared 7% of the time

LogRhythm SIEM vs Fortinet FortiSIEM

Compared 5% of the time

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Product Reports

Buyer's Guide

ConnectWise Automate

November 2025

Download ConnectWise Automate product report

Buyer's Guide

Fortinet FortiSIEM

November 2025

Download Fortinet FortiSIEM product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

FortiSIEM, AccelOps

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.

Companies around the world use FortiSIEM for the following use cases:

Threat management and intelligence that provide situational awareness and anomaly detection
Alleviating compliance mandate concerns for PCI, HIPAA and SOX
Managing “alert overload”
Handling the “too many tools” reporting issue
Addressing the MSPs/MSSPs pain of meeting service level agreements

Fortinet

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.

Buyer's Guide

Remote Monitoring and Management (RMM)

October 2025

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