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ConnectWise Automate vs Fortinet FortiSIEM comparison

The compared ConnectWise and Fortinet solutions aren't in the same category. ConnectWise is ranked #9 in RMM , and holds a 7.7% mindshare in the category. Fortinet is ranked #7 in SIEM , with an average rating of 8.2, and holds a 3.2% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 82% of Fortinet users who would recommend it.
ConnectWise Automate
Read 15 ConnectWise Automate reviews
  • 1,659 Views
  • 1,012 Comparison Views
85% willing to recommend
Fortinet FortiSIEM
Read 75 Fortinet FortiSIEM reviews
  • 5,725 Views
  • 4,122 Comparison Views
82% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between ConnectWise Automate and Fortinet FortiSIEM based on real PeerSpot user reviews.

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Buyer's Guide
Remote Monitoring and Management (RMM)
August 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise Automate
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Remote Monitoring and Management (RMM) (9th)
Fortinet FortiSIEM
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
75
Ranking in other categories
Security Information and Event Management (SIEM) (7th)
 

Mindshare comparison

ConnectWise Automate and Fortinet FortiSIEM aren’t in the same category and serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.7%, down 9.1% compared to last year.
Fortinet FortiSIEM, on the other hand, focuses on Security Information and Event Management (SIEM), holds 3.2% mindshare, up 2.9% since last year.
Remote Monitoring and Management (RMM) Market Share Distribution
ProductMarket Share (%)
ConnectWise Automate7.7%
Kaseya VSA18.2%
NinjaOne13.7%
Other60.400000000000006%
Remote Monitoring and Management (RMM)
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiSIEM3.2%
Wazuh10.9%
Splunk Enterprise Security9.3%
Other76.6%
Security Information and Event Management (SIEM)
 

Featured Reviews

MikeChacker - PeerSpot reviewer
Facilitates valuable patch cycles, but the web client is not very intuitive and needs updating, and the scripting has room for improvement
The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it could have third-party scripts already pre-built, and all you have to do is say, "Hey, I need this," and go load it. It's not as automated as I'd like it to be.
Read full review
Oliver Jackson - PeerSpot reviewer
Systems monitoring enhanced by firewall and intrusion detection features
My primary use case for Fortinet FortiSIEM is systems monitoring and alerting. I use it for standard functions like log monitoring, incident detection, and notification.  My customers are mostly medium-sized enterprises ranging from engineering companies, mining companies, independent schools, and…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Remote access and detailed monitoring help us support our equipment."
"The initial setup is easy and the deployment is quick."
"This product saves us a lot of time and increases our efficiency."
"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."
"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."
"The database is great. It's a nicely ordered database."
"It allows us to manage all client requests, jobs and invoicing."
"It's definitely improved the help-desk servicing, et cetera."
More ConnectWise Automate pros
"The most valuable features of the solution is its integration with other technologies, especially its ability to collect logs from Cisco and Aruba devices along with Fortinet products."
"The stability is very reliable. It offers very good performance."
"I like FortiSIEM because it integrates natively with our other Fortinet solutions and the Fortinet Fabric, but it also integrates with Cisco, Palo Alto and other security fabrics."
"The interface is very easy to use. The connector in the core has FortiSIEM support from the vendor."
"FortiSIEM's log correlation is good."
"FortiSIEM allows you to match IPs with threat intelligence feeds from sources like Kaspersky or Anomali, adding valuable context."
"Some of our customers who use this solution have seen improvement in their connection with load balancing on both connections."
"The Threat Hunting feature provides complete traffic analysis."
More Fortinet FortiSIEM pros
 

Cons

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."
"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."
"Technical support was helpful."
"Scheduling of automation could be improved and made more simple."
"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."
"The fixed client for Automate is slow. The web client is not very intuitive."
"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."
"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."
More ConnectWise Automate cons
"The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products."
"The product does not have Security Orchestration and Automation Response, I would recommend adding this feature."
"When our team tried configuring logs for Microsoft SQL, it did not work."
"The interface needs some improvements because it's a bit cumbersome when you're trying to view items. It takes some time to get used to. Additionally, sometimes the scrolling does not work."
"It's difficult to integrate unsupported devices with FortiSIEM compared to QRadar. It's easier to integrate and develop processes in QRadar. It's harder to develop a custom process in FortiSIEM."
"The dashboard needs to improve."
"The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products."
"Customer support service could be better."
More Fortinet FortiSIEM cons
 

Pricing and Cost Advice

"From what I've overheard, it is pretty comparable to other solutions in terms of price."
"I believe Automate is available for around $2."
"Pricing and licensing are reasonable."
"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."
"This is probably more on the lower cost end of the spectrum compared to competing products. Fortinet's license model is based on events per second, which makes sense, but that's not typical. It makes it very hard to calculate what your costs are going to be as you scale the platform because some log sources, such as firewall logs, are very noisy, and there are lots and lots of events per second, but some of them are not. So, it becomes a bit of a science experiment trying to guess what your costs are going to be as you scale the solution. This is where other competing products perhaps have a more straightforward license model."
"We pay for a license for FortiSIEM. We pay for the license and renewal."
"There are additional features that cost more than the standard licensing fees."
"Fortinet FortiSIEM is not an expensive solution."
"The price of Fortinet FortiSIEM is a lot less when compared to other solutions."
"Its price can be better. We are Fortinet partners, so we can get discounts, but its price can be an issue at the beginning for others. There is a licensing scheme for every case. There are three licensing schemes that we can choose from."
"Fortinet FortiSIEM is cheaper compared to other products."
"The price is competitive."
More Fortinet FortiSIEM pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Performing Arts
9%
Educational Organization
7%
Real Estate/Law Firm
6%
Computer Software Company
13%
Financial Services Firm
9%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise21
Large Enterprise23
 

Questions from the Community

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What do you like most about Fortinet FortiSIEM?
Fortinet FortiSIEM needs to provide better API integrations to users.
See all answers
What is your experience regarding pricing and costs for Fortinet FortiSIEM?
I am not familiar with the price and cost of Fortinet FortiSIEM. I cannot tell you if it is high, expensive, or low. However, I can say that it is cost-effective as it provides everything needed.
See all answers
What needs improvement with Fortinet FortiSIEM?
Regarding Fortinet FortiSIEM, I cannot identify any specific areas for improvement because I can find everything I need. For the time being, I cannot find a real point for improvement. Everything i...
See all answers
 

Comparisons

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SolarWinds NPM vs ConnectWise Automate Logo
SolarWinds NPM vs ConnectWise Automate
Compared 8% of the time
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Wazuh vs Fortinet FortiSIEM Logo
Wazuh vs Fortinet FortiSIEM
Compared 12% of the time
IBM Security QRadar vs Fortinet FortiSIEM Logo
IBM Security QRadar vs Fortinet FortiSIEM
Compared 11% of the time
Splunk Enterprise Security vs Fortinet FortiSIEM Logo
Splunk Enterprise Security vs Fortinet FortiSIEM
Compared 11% of the time
LogRhythm SIEM vs Fortinet FortiSIEM Logo
LogRhythm SIEM vs Fortinet FortiSIEM
Compared 6% of the time
Microsoft Sentinel vs Fortinet FortiSIEM Logo
Microsoft Sentinel vs Fortinet FortiSIEM
Compared 5% of the time
More Fortinet FortiSIEM Competitors
 

Product Reports

Buyer's Guide
ConnectWise Automate
September 2025
ConnectWise Automate reportDownload ConnectWise Automate product report
Buyer's Guide
Fortinet FortiSIEM
September 2025
Fortinet FortiSIEM reportDownload Fortinet FortiSIEM product report
 

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers
FortiSIEM, AccelOps
 

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.

Companies around the world use FortiSIEM for the following use cases:

  • Threat management and intelligence that provide situational awareness and anomaly detection
  • Alleviating compliance mandate concerns for PCI, HIPAA and SOX
  • Managing “alert overload”
  • Handling the “too many tools” reporting issue
  • Addressing the MSPs/MSSPs pain of meeting service level agreements
Fortinet
 

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions
FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.
Buyer's Guide
Remote Monitoring and Management (RMM)
August 2025
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