ConnectWise Automate vs Fortinet FortiSIEM comparison

The compared ConnectWise and Fortinet solutions aren't in the same category. ConnectWise is ranked #9 in RMM , and holds a 7.5% mindshare in the category. Fortinet is ranked #7 in SIEM , with an average rating of 8.0, and holds a 3.2% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 82% of Fortinet users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

1,543 Views
957 Comparison Views

85% willing to recommend

Fortinet FortiSIEM

Read 75 Fortinet FortiSIEM reviews

5,483 Views
4,057 Comparison Views

82% willing to recommend

ConnectWise Automate

Fortinet FortiSIEM

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Executive Summary

We performed a comparison between ConnectWise Automate and Fortinet FortiSIEM based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: October 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

October 2025

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Helped 872,922 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (9th)

Fortinet FortiSIEM

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (7th)

Mindshare comparison

ConnectWise Automate and Fortinet FortiSIEM aren’t in the same category and serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.5%, down 8.1% compared to last year.
Fortinet FortiSIEM, on the other hand, focuses on Security Information and Event Management (SIEM), holds 3.2% mindshare, up 2.9% since last year.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
ConnectWise Automate	7.5%
Kaseya VSA	17.9%
NinjaOne	13.2%
Other	61.400000000000006%

Remote Monitoring and Management (RMM)

Security Information and Event Management (SIEM) Market Share Distribution
Product	Market Share (%)
Fortinet FortiSIEM	3.2%
Wazuh	9.3%
Splunk Enterprise Security	8.7%
Other	78.8%

Security Information and Event Management (SIEM)

Featured Reviews

Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

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Oliver Jackson

Network Engineer at Laminar Communications Pty Ltd

Systems monitoring enhanced by firewall and intrusion detection features

My primary use case for Fortinet FortiSIEM is systems monitoring and alerting. I use it for standard functions like log monitoring, incident detection, and notification. My customers are mostly medium-sized enterprises ranging from engineering companies, mining companies, independent schools, and…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"It is very scalable."

"Maybe they could improve the capability to be multi-tenant."

"Remote access and detailed monitoring help us support our equipment."

"It's definitely improved the help-desk servicing, et cetera."

"The most value we get from this solution is that everything is on a patch cycle."

"The initial setup is easy and the deployment is quick."

More ConnectWise Automate pros

"AccelOps can handle a lot of data and it's just so important to true monitoring. Also, I can create a lot of rules to detect anything I like."

"FortiSIEM allows you to match IPs with threat intelligence feeds from sources like Kaspersky or Anomali, adding valuable context."

"I like the various options, including the option for CMDB and the easier access to create rules, playbooks, or use cases. It's also easier to use for creating dashboards and reports."

"I like FortiSIEM because it integrates natively with our other Fortinet solutions and the Fortinet Fabric, but it also integrates with Cisco, Palo Alto and other security fabrics."

"The tool's most valuable feature stems from the fact that I can see a complete analysis, like all the incidents that have happened, and it detects everything in real-time."

"It's a very nice solution to work with."

"The solution’s IP database is awesome."

"The most valuable features for us are the built-in reports and alerts, along with the extreme flexibility in reporting and rule generation."

More Fortinet FortiSIEM pros

Cons

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"The menu doesn't always load properly."

"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."

"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."

"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."

"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."

"Their support needs to be better."

"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."

More ConnectWise Automate cons

"Fortinet FortiSIEM could improve to extend to several locations or sites."

"If there is a configuration on the wrong side of the network or there are changes that result in harm to our IT infrastructure, the solution should immediately fix it."

"The only drawback is the licensing model. It can get expensive if you want to integrate more solutions."

"There is no proper guide for integration or configuration."

"The process of installing Fortinet FortiSIEM and the customization of the alerts take too long."

"Their technical support is horrible. By horrible, I mean a train wreck of a disaster that has fallen off a bridge and caught fire."

"Does not have load-sharing or high-availability, and these are important things to implement. I can do the same things in another way, but not naturally having these features makes it complicated."

"There could be more AI features included in the product."

More Fortinet FortiSIEM cons

Pricing and Cost Advice

"I believe Automate is available for around $2."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"Pricing and licensing are reasonable."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"Fortinet's products are not expensive, it is less than the competition."

"Pricing is determined based on the customer's budget."

"If one is cheap and ten is expensive. I rate the tool's price as an eight out of ten. Compared with Splunk or Oracle, Fortinet is cheap."

"They have a yearly subscription."

"Manageable, however would be better as pay as you go versus CapEX."

"Please be cheaper and more simplified."

"The price of Fortinet FortiSIEM is a lot less when compared to other solutions."

"The solution is available for both, perpetual and subscription licenses."

More Fortinet FortiSIEM pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Performing Arts

10%

Healthcare Company

Outsourcing Company

Computer Software Company

13%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	34
Midsize Enterprise	21
Large Enterprise	23

Questions from the Community

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What do you like most about Fortinet FortiSIEM?

Fortinet FortiSIEM needs to provide better API integrations to users.

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What is your experience regarding pricing and costs for Fortinet FortiSIEM?

I am not familiar with the price and cost of Fortinet FortiSIEM. I cannot tell you if it is high, expensive, or low. However, I can say that it is cost-effective as it provides everything needed.

See all answers

What needs improvement with Fortinet FortiSIEM?

Regarding Fortinet FortiSIEM, I cannot identify any specific areas for improvement because I can find everything I need. For the time being, I cannot find a real point for improvement. Everything i...

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Comparisons

Kaseya VSA vs ConnectWise Automate

Compared 31% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 18% of the time

NinjaOne vs ConnectWise Automate

Compared 9% of the time

Atera vs ConnectWise Automate

Compared 9% of the time

Tanium vs ConnectWise Automate

Compared 5% of the time

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IBM Security QRadar vs Fortinet FortiSIEM

Compared 11% of the time

Splunk Enterprise Security vs Fortinet FortiSIEM

Compared 11% of the time

Wazuh vs Fortinet FortiSIEM

Compared 10% of the time

ManageEngine Log360 vs Fortinet FortiSIEM

Compared 7% of the time

LogRhythm SIEM vs Fortinet FortiSIEM

Compared 5% of the time

More Fortinet FortiSIEM Competitors

Product Reports

Buyer's Guide

ConnectWise Automate

November 2025

Download ConnectWise Automate product report

Buyer's Guide

Fortinet FortiSIEM

November 2025

Download Fortinet FortiSIEM product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

FortiSIEM, AccelOps

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.

Companies around the world use FortiSIEM for the following use cases:

Threat management and intelligence that provide situational awareness and anomaly detection
Alleviating compliance mandate concerns for PCI, HIPAA and SOX
Managing “alert overload”
Handling the “too many tools” reporting issue
Addressing the MSPs/MSSPs pain of meeting service level agreements

Fortinet

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.

Buyer's Guide

Remote Monitoring and Management (RMM)

October 2025

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