CyberArk Identity vs Jamf Pro comparison

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CyberArk Logo
1,049 views|857 comparisons
94% willing to recommend
JAMF Logo
388 views|282 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between CyberArk Identity and Jamf Pro based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, Ping Identity and others in Single Sign-On (SSO).
To learn more, read our detailed Single Sign-On (SSO) Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff.""The initial setup of CyberArk Identity was straightforward.""The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.""I found the solution to be stable.""The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service.""The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory.""The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security.""The most valuable feature of CyberArk Identity is the adaptive interface."

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"Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy.""The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product.""If I need to deploy an app to all the laptops, I can use the smart group I created for them instead of choosing each device one at a time.""The action and trigger is the main thing for us. We like the kind of repetitive script which we can use there.""It is a first-rate product and well known in the industry as the gold standard for Apple device management.""It's a scalable product.""I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use.""To have a zero-touch setup for the Macs and iPhones is more valuable than one can think."

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Cons
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability.""The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support.""The user interface could be improved.""I'm not sure what needs improvement. It is a good platform.""The OpenID features could improve in CyberArk Identity.""CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area.""In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one.""CyberArk Identity's GUI is an area with certain shortcomings that need improvement."

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"It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center.""Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking.""Jamf should give the option to download individual device policy logs, as this capability would really help to diagnose issues.""An in-house chat room would be a great way to communicate with your team when you aren't physically present with them.""Jamf Pro currently is only used on Mac computers and could improve by having compatibility with other operating systems. We have to use other tools to manage our Windows and Android devices. There could be other improvements but I am still exploring and learning more about the features.""I would like to see Jamf add more training tutorials and documentation.""The patching can definitely use a little bit of improvement. They should make it a little bit more automated.""The dashboard needs to be customizable."

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Pricing and Cost Advice
  • "We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
  • "There is an initial license and then there is a subscription needed."
  • "I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
  • "The pricing of CyberArk Identity is competitive."
  • "There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
  • "In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
  • "CyberArk Identity is an expensive solution."
  • "It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
  • More CyberArk Identity Pricing and Cost Advice →

  • "I think it pays for itself to let Jamf host the server."
  • "The setup cost is in the training, which is the most important step of your journey."
  • "The cost of this solution is expensive but worth it."
  • "If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
  • "With respect to pricing, Jamf Pro is the better bet."
  • "The total ROI is worth every penny."
  • "The setup is pricey upfront for support and setup."
  • "Setup and licensing prices are getting to be too high."
  • More Jamf Pro Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
    Top Answer:Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched.
    Top Answer:In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for… more »
    Top Answer:The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices.
    Top Answer:Jamf Pro is worth the cost. You will certainly find the value once you use it every day and try to imagine your role without Jamf.
    Top Answer:There is room for improvement with Jamf Pro, especially regarding updates. After a recent update, all app icons disappeared on iPads, requiring a manual refresh for each device. This affected system… more »
    Ranking
    10th
    Views
    1,049
    Comparisons
    857
    Reviews
    12
    Average Words per Review
    473
    Rating
    7.8
    Views
    388
    Comparisons
    282
    Reviews
    25
    Average Words per Review
    567
    Rating
    9.4
    Comparisons
    Also Known As
    Idaptive
    JAMF Software Casper Suite
    Learn More
    Overview

    CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

    CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

    • Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
    • Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
    • Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
    • Privileged Access Management secures and monitors access to critical systems and data by privileged users.

    According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

    IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

    Jamf Pro is a mobile device management software designed to help organizations and businesses automate Apple device handling-related workflows and processes. It features zero-touch deployment that enables users to automatically enroll new Apple devices, and also configure and deploy these devices swiftly and efficiently. It comes with inventory management capabilities, Apple mobile device management features, and an enterprise app store. Jamf Pro also allows users to deploy and access their mobile apps licenses in bulk. When it comes to using the app store, end users don’t need to ask for assistance from helpdesk agents in order to download, install, and update applications.

    Jamf Pro Features

    Jamf Pro has many valuable key features. Some of the most useful ones include:

    • Zero-touch deployment
    • Management of Apple devices
    • Security for app devices
    • App Store for self-service enterprise
    • Smart targeting
    • Reports of inventory
    • Smart Groups
    • Preconfiguration of apps
    • App distribution
    • Mac imaging
    • Upgrades to app and OS
    • Management of IT inventory
    • Device enrollment (user initiated)
    • Purchasing & license management

    Jamf Pro Benefits
    There are many benefits to implementing Jamf Pro. Some of the biggest advantages the solution offers include:

    • Deployment: Fully-customizable onboarding experience. Provision the perfect Mac, iPhone, iPad, or Apple TV, all deployed seamlessly with the workflow of your choice.
    • Device management: Use configuration profiles, scripts, and policies to make your Apple devices function exactly as needed. Move beyond simple troubleshooting by automating management with patented Smart Groups technology. This is a powerful way to trigger real-time alerts and actions from inventory data.
    • Application management: Streamline app management with bulk purchasing and deployment. The solution integrates with Apple Business Manager and Apple School Manager, allowing you to assign apps to users or devices without Apple ID. Deploy apps from the App Store, B2B App Store, or your own in-house apps.
    • Apple device security: Protect Apple devices by leveraging native security features. Manage device settings and configurations, restrict malware and patch all of your Apple devices without user interaction.
    • Self-service access: Give your users access to a one-stop shop for trusted apps, company resources, and shortcuts for troubleshooting tasks like password resets.
    • Inventory: Automatically gather user, hardware, software, and security device data or customize inventory specifications. The dynamic Smart Groups feature keeps track of everything for you, including software versions and warranty expiration dates.

    Reviews from Real Users

    Jamf Pro stands out among its competitors for a number of reasons. Some of these include its app deployment, its easy installation, and the fact that it’s lightweight but powerful. PeerSpot users take note of the advantages of these features in their reviews:

    An IT Support Specialist at Visby Medical writes, “The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.”

    Another reviewer, a Desktop Engineer at Kroger, notes, “The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.”

    Sample Customers
    MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
    Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
    Top Industries
    REVIEWERS
    Financial Services Firm30%
    Computer Software Company30%
    Insurance Company10%
    Consumer Goods Company10%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company14%
    Manufacturing Company8%
    Insurance Company8%
    REVIEWERS
    Educational Organization25%
    University12%
    Computer Software Company10%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Educational Organization36%
    Computer Software Company10%
    Financial Services Firm6%
    University5%
    Company Size
    REVIEWERS
    Small Business55%
    Midsize Enterprise10%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise64%
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise42%
    Large Enterprise44%
    Buyer's Guide
    Single Sign-On (SSO)
    May 2024
    Find out what your peers are saying about Microsoft, Cisco, Ping Identity and others in Single Sign-On (SSO). Updated: May 2024.
    772,649 professionals have used our research since 2012.

    CyberArk Identity is ranked 10th in Single Sign-On (SSO) with 18 reviews while Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 105 reviews. CyberArk Identity is rated 8.2, while Jamf Pro is rated 9.6. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, Ping Identity Platform and F5 BIG-IP Access Policy Manager (APM), whereas Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Configuration Manager.

    We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.