We performed a comparison between CyberArk Identity and Jamf Pro based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Ping Identity and others in Single Sign-On (SSO)."The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The initial setup of CyberArk Identity was straightforward."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"I found the solution to be stable."
"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy."
"The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product."
"If I need to deploy an app to all the laptops, I can use the smart group I created for them instead of choosing each device one at a time."
"The action and trigger is the main thing for us. We like the kind of repetitive script which we can use there."
"It is a first-rate product and well known in the industry as the gold standard for Apple device management."
"It's a scalable product."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"To have a zero-touch setup for the Macs and iPhones is more valuable than one can think."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"The user interface could be improved."
"I'm not sure what needs improvement. It is a good platform."
"The OpenID features could improve in CyberArk Identity."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center."
"Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking."
"Jamf should give the option to download individual device policy logs, as this capability would really help to diagnose issues."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
"Jamf Pro currently is only used on Mac computers and could improve by having compatibility with other operating systems. We have to use other tools to manage our Windows and Android devices. There could be other improvements but I am still exploring and learning more about the features."
"I would like to see Jamf add more training tutorials and documentation."
"The patching can definitely use a little bit of improvement. They should make it a little bit more automated."
"The dashboard needs to be customizable."
CyberArk Identity is ranked 10th in Single Sign-On (SSO) with 18 reviews while Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 105 reviews. CyberArk Identity is rated 8.2, while Jamf Pro is rated 9.6. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, Ping Identity Platform and F5 BIG-IP Access Policy Manager (APM), whereas Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Configuration Manager.
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