CyberArk Privileged Access Manager vs Digital Guardian comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.8
Number of Reviews
144
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st)
Digital Guardian
Average Rating
7.4
Number of Reviews
11
Ranking in other categories
Data Loss Prevention (DLP) (10th), Endpoint Encryption (8th), Mobile Data Protection (4th), Advanced Threat Protection (ATP) (20th), Endpoint Detection and Response (EDR) (28th)
 

Featured Reviews

reviewer0714174 - PeerSpot reviewer
Sep 29, 2023
Great session management, password management, and temporary access capabilities
We use CyberArk to secure the last resort accounts by introducing dual control approval, ticket validation, temporary access, and regular password rotation. It also allows us to introduce location-aware access controls with multiple sites having access to specific location-protected content…
ON
Apr 11, 2023
Great data classification and data discover with built-in endpoint detection and response
I used to sell the solution and use it for certain companies.  We had a use case for on-premise and deployment options for the endpoint as well as network and SaaS If you are in the financial sector and you need to maintain compliance, it has features that protect data (such as personal…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"PSM (Privilege Session Manager."
"You can easily manage more than 4000 accounts with one PSM."
"The automatic change of the password and Privileged Session Manager (PSM) are the most valuable features. With Privileged Session Manager, you can control the password management in a centralized way. You can activate these features in a session; the session isolation and recording. You apply the full intermediation principle. So, you must pass through CyberArk PAM to get access to the target system. You don't need to know the password, and everything that you do is registered and auditable. In this case, no one gets to touch the password directly. Also, you can implement detection and response behavior in case of a breach."
"The central password manager is the most valuable feature because the password is constantly changing. If an outsider threat came in and gained access to one of those passwords, they would not have access for long."
"Lessens the risk with privileged access."
"CyberArk has the ability to change the credentials on every platform."
"It is one of the best solutions in the market. Ever since I started using this solution, there has not been any compromise when it comes to our lab."
"CyberArk has helped us to identify, store, protect, and monitor the usage of privileged accounts."
"It has the added advantage of offering forensic analysis."
"The feature we call desktop recording is the most valuable aspect of the solution. Not only can we collect data from the user's usage, but we also capture his screenshots when he is trying to steal the data."
"The technical support is really terrific."
"The most valuable feature of Digital Guardian is its reputation. They have scored high on the Gartner Magic Quadrant."
"There is a built-in endpoint detection response that helps save money."
"I like the solution's adaptive inspection and container inspection."
"It has been scalable."
"In Digital Guardian, they have the cloud correlation servers that give you visibility work like EBR and the correlation server works very well for security analysis."
 

Cons

"The Vault's disaster recovery features need improvement."
"It is easily customized, and that customization makes it very easy to start trying to shoehorn the solution into roles it was never intended to fill."
"CyberArk PAM could greatly benefit from an under-the-hood update; integrating machine learning algorithms could provide predictive insights."
"Integration with the ticketing system should allow any number of fields to be used for validation before allowing a user to be evaluated and able to access a server."
"It needs better documentation with more examples for the configuration files and API/REST integration"
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"We'd like to see the creation of some kind of memo field for each device account, which could be used, in our network at least, to leave a note about the device for either the security or network engineering team members."
"The issue of technical support is crucial, as there are not many specialized partners available in Brazil to provide this service. While English language support is of good quality, there is a significant shortage of partners capable of meeting the demand locally."
"Technical support could be better."
"Digital Guardian is an excellent solution but our experience with the partner has been the most horrible experience we have ever had with any partner."
"There are a lot of issues with the current version of the Endpoint agent. It's not stable, it's resource-consuming, and there are some performance issues. If they could improve the stability of the agent it would be great."
"The room for improvement with Digital Guardian is that it will be better with the Linux agent because it is the only DLP solution for Linux workstations. It still needs to upgrade the agents to the latest version for the Linux kernel."
"When considering potential areas for improvement, it may be beneficial for Digital Guardian to optimize its processes and reduce the computational demands on the system, particularly with regard to high CPU usage. Although Digital Guardian offers numerous benefits, it can consume a substantial amount of RAM and CPU power."
"Some features on Mac and Linux are not complete currently. For example, some device control features haven't been transferred over to the other systems. If they could have their Windows features also available on Mac and Linux, that would be perfect. Some of our customers have a Mac environment for their RD environment. Having the solution fully capable of handling everything in a Mac environment is crucial."
"If the client uses Windows 10 or 11 and Microsoft updates the operating system's version, Digital Guardian must update their product to match compatibility."
"The initial setup is a bit more complex than other solutions."
 

Pricing and Cost Advice

"I'm a technician so I don't handle the licensing for CyberArk Privileged Access Manager, but I know that the price for the core license is about €140 per year. There's another type of license, the external vendor license, and that's about €600 and you can manage twenty devices. From what I know, the price for one device in a subscription is about €65 per year. You can buy the CyberArk Endpoint Privilege Manager too, or you can buy some other application or application license with CyberArk Privileged Access Manager, but all other features, such as the Analytics Server is included in the basic CyberArk license. With WALLIX, you need to buy separate licenses for the features."
"I would rate CyberArk's pricing a nine out of ten, with one being cheap and ten being expensive. It's one of the most expensive solutions in the market, but it's worth it."
"The solution is costly but we get what we pay for."
"The price of CyberArk Privileged Access Manager is expensive. There are no other fees other than the standard licensing fees."
"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"The license CyberArk Privileged Access Manager is on an annual basis."
"Previously, the pricing was very meager. They started publicizing and advertising the solution, growing CyberArk, as an organization. They also changed their pricing with that growth, e.g., the pricier the product, the more people who will purchase it."
"Overall, its pricing is really good. The main difference from all the other vendors is that they have one package that covers all the functionality and modules of the basic PAM, except the add-on modules like adware and server protection. It also doesn't include the licenses for domain controller protection or maybe an API call-related feature. For the basic privileged access management, the bundle pricing is really good, but when it comes to an agent-based solution for advanced cyber protection or application identity managers, it is expensive. Services are also very expensive if you hire the services team from CyberArk, but these guys are really good. For a couple of large banking projects, we had an experience with them. The banks wanted to have things quickly and efficiently, so we had to hire them. If we take four weeks, these guys can do everything on a weekend. They charge quite a big sum of money, but they know the system well."
"The price of Digital Guardian is expensive."
"The cost was around $300,000."
"The price of Digital Guardian is on the higher end compared to other vendors."
"I rate the solution's pricing an eight out of ten because Digital Guardian is expensive."
"If I compare Digital Guardian with Symantec, the license cost is lower, but McAfee can be cheaper than Digital Guardian. It depends on how many licenses you plan to buy and how big the project is. The cost is not so high as Symantec, but not as cheap as McAfee. They can easily sell the solution for price."
"Digital Guardian has both, subscription and perpetual licenses, but I think when everything (all technologies) will go to the cloud they will only offer subscriptions."
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Top Industries

By visitors reading reviews
Educational Organization
31%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
5%
Computer Software Company
19%
Financial Services Firm
14%
Manufacturing Company
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
CyberArk Privileged Access Manager comes at a high cost. But the solution is worth its price.
What do you like most about Digital Guardian?
I like the solution's adaptive inspection and container inspection.
What is your experience regarding pricing and costs for Digital Guardian?
Technical support is included in the subscription package. But if, during the subscription, our clients want to include the professional services of a Digital Guardian engineer, the price changes. ...
What needs improvement with Digital Guardian?
If the client uses Windows 10 or 11 and Microsoft updates the operating system's version, Digital Guardian must update their product to match compatibility.
 

Also Known As

CyberArk Privileged Access Security
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Learn More

 

Overview

 

Sample Customers

Rockwell Automation
The Fifth Avenue Theatre, Jabil Circuit
Find out what your peers are saying about CyberArk Privileged Access Manager vs. Digital Guardian and other solutions. Updated: September 2019.
787,061 professionals have used our research since 2012.