CyberArk Privileged Access Manager vs NetIQ Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.8
Number of Reviews
144
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st)
NetIQ Identity Manager
Average Rating
7.8
Number of Reviews
17
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (15th)
 

Market share comparison

As of June 2024, in the Privileged Access Management (PAM) category, the market share of CyberArk Privileged Access Manager is 22.3% and it decreased by 1.1% compared to the previous year. The market share of NetIQ Identity Manager is 0.7% and it increased by 36.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
Unique Categories:
User Activity Monitoring
22.2%
User Provisioning Software
7.8%
Identity Management (IM)
2.7%
 

Featured Reviews

Korneliusz Lis - PeerSpot reviewer
Aug 22, 2023
Good password management with good integrations and security capabilities
The primary use case and the most used functionality of CyberArk PAM is managing privileged access (an easy way to pass permissions to specific servers to specific users granularly) and password management (an automated solution that manages password validity, expiration, etc.). PSM gives a…
MS
Mar 5, 2024
Offers self-service for both access request management and password management but issues with customer support
From an Identity Manager perspective, we do have role-based access control for a portion of our users. However, the capability is not as mature as what you'd find in other products. It lacks advanced features like the ability to mine tools or make decisions based on the roles assigned to others, offering very basic role management capabilities. The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent. Introducing artificial intelligence to assist people and line managers in understanding what they are requesting or approving would be beneficial, enhancing the capabilities that are currently not as advanced as those in more popular products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their legacy of more than 20 years is very valuable. It brings a lot of stability to the product and a wide variety of integration with the ecosystem. Because of these factors, it has also been very successful in deployment. So, the legacy and integration with other technologies make the PAM platform very stable and strong. In terms of features, most of the other vendors are still focusing just on the privileged access management or session recording, but CyberArk has incorporated artificial intelligence to make PAM a more proactive system. They have implemented threat analytics into this, and there is also a lot of focus on domain controller production, Windows Server protection, and stuff like that. They have also further advanced it with the security on the cloud and DevOps systems. They have a bundle licensing model, which really helps. They don't have a complex licensing model. Even though in our market, people say CyberArk is expensive as compared to some of the other products, but in terms of overall value and as a bundling solution, it is an affordable and highly scalable product."
"Automates password management to remove the human chain weakness."
"I love the ability to customize the passwords: the forbidden characters, the length of the password, the number of capital, lowercase, and special characters. You can customize the password so that it tailor fits, for example, mainframes that can't have more than eight characters. You can say, "I want a random password that doesn't have these special characters, but it is exactly eight characters," so that it doesn't throw errors."
"We are able to centrally manage credentials, touch applications, and rotate passwords."
"Securely protects our TAP/NUID and privileged access accounts within the company."
"The established sessions on the target systems are fully isolated and the privileged account credentials are never exposed to the end-users or their client applications and devices."
"It has helped from an auditing perspective identify who has access to privileged accounts."
"Helped us meet our standards and requirements to help us comply with industry standards and banking regulations."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The product is easy to use."
"I like the eDirectory feature."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
 

Cons

"I would like to see improvement in the custom connector for integration with different devices."
"I think having a distributed architecture would certainly help this solution."
"We had an issue with the Copy feature... Apparently, in version 10, that Copy feature does not work. You actually have to click Show and then copy the password from within Show and then paste it. We've had a million tickets and we had to figure out a workaround to it."
"The continuous scanning of the assets is limited to Windows and Unix. We like to have the solution scan any databases, network devices, and security devices for privileged accounts. That would be very helpful."
"For users to access a system via CyberArk Privileged Session Manager, a universal connector needs to be coded in a language called AutoIT and its support for web browsers is so-so. Other products like Centrify have browser plugins that can help automate the process when using their products."
"Stability is a huge concern right now. We are on a version which is very unstable. We have to upgrade to stabilize it. It is fine, but the problem is we have to hire CyberArk to do the upgrade. This costs money, and it is their bug."
"Currently, in Secure Connect, an end user is required to enter account information manually, and cannot save any of this information for future use."
"CyberArk Privileged Access Manager could improve the integration with other solutions and ease of use. Additionally, there should be a feature to have remote connections without a VPN."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The interface is old and outdated, and the design software seems archaic."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
 

Pricing and Cost Advice

"CyberArk is one of the best PAM solutions and one of the most expensive, but it works better than the others, so the pricing is fair."
"The solution is very expensive and requires a license. We pay for an enterprise license."
"There are additional features added to our CyberArk Privileged Access Manager license. For example, features that allow us to integrate into various kinds of platforms."
"I haven't seen the numbers. I know it is not cheap, but I don't know what it is. I would rate it a six out of ten in terms of pricing. It is definitely more expensive than the other product, but it also provides more functionality, and it is modular too. So, we pay for the functionality we're actually going to use, and that's nice."
"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
"I would rate the tool’s pricing a six out of ten."
"It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
"The solution is quite affordable."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"The price of the solution is a bit high and could be reduced."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
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Top Industries

By visitors reading reviews
Educational Organization
31%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
5%
Financial Services Firm
14%
Computer Software Company
14%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
CyberArk Privileged Access Manager comes at a high cost. But the solution is worth its price.
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
Identity Manager is more cost-effective for my company. It's a better option compared to more popular products that might require expensive upgrades. I would rate the pricing a two out of ten, with...
What needs improvement with NetIQ Identity Manager?
Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy, as well as ensuring consistency of user information across integrated applications.
 

Also Known As

CyberArk Privileged Access Security
Novell Identity Manager
 

Learn More

 

Overview

 

Sample Customers

Rockwell Automation
Sheetz
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM). Updated: June 2024.
787,061 professionals have used our research since 2012.