DX Unified Infrastructure Management vs Loom Systems comparison

DX Unified Infrastructure M...
Read 120 DX Unified Infrastructure Management reviews
  • 887 Views
  • 528 Comparison Views
92% willing to recommend
Loom Systems
Read 4 Loom Systems reviews
  • 320 Views
  • 207 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between DX Unified Infrastructure Management and Loom Systems based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed DX Unified Infrastructure Management vs. Loom Systems Report (Updated: June 2024).
Buyer's Guide
DX Unified Infrastructure Management vs. Loom Systems
June 2024
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Helped 787,061 peers since 2012
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.2
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (36th), Server Monitoring (14th), Cloud Monitoring Software (25th), AIOps (12th)
Loom Systems
Ranking in IT Infrastructure Monitoring
58th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (2nd)
 

Market share comparison

As of June 2024, in the IT Infrastructure Monitoring category, the market share of DX Unified Infrastructure Management is 0.3% and it increased by 22.6% compared to the previous year. The market share of Loom Systems is 0.1% and it decreased by 20.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
Unique Categories:
Network Monitoring Software
0.3%
Server Monitoring
2.7%
 

Featured Reviews

Arunpandiyan M - PeerSpot reviewer
Oct 26, 2022
Easy to set up, simple to use, and offers great technical support
There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.
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MM
Mar 5, 2020
Simple and very effective for developing and configuring apps with great integration capabilities
On the ITOM side of things, there could be improvement. The discovery and mapping still takes a lot of human intervention, it's quite resource heavy, especially in the initial setup which can take six months of work, especially when you have a large estate that you're dealing with. Making things a little bit simpler, less resource heavy would be good. There's not a lot else really that I would improve, other than pricing perhaps. It's quite expensive in comparison to other tools but I guess that's to be expected with the market leader. For additional features I'd like to see automation within the work flows. It could also include more integration with other tools. There's a fairly big list of plug ins and play ons, but I would like to see that expanded. I'd like to see more tools like SolarWinds and other tools that are plug and play, rather than having to do a custom integration.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Great customized dashboards and drill down reports with auto serve analytics."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"It is reliable when it comes to monitoring."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"DX UIM is scalable."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
More DX Unified Infrastructure Management pros
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"You can develop your own apps within Loom, and they can be configured very simply."
"The RFS portion of the solution is the product's most valuable feature."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
 

Cons

"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"They need to continue to advance the filter capabilities, and provide more input fields."
"It is a little complex to use versus other softwares."
"The UIM has no features through goods and services yet. ​"
"​We want to see more investment in the UI and the dashboard."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"Stability."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
More DX Unified Infrastructure Management cons
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The change management within the solution needs to be improved. There needs to be more process automation."
"The reporting is a bit weak. They should work to improve this aspect of the product."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
 

Pricing and Cost Advice

"Reasonable setup cost and licensing prices."
"The license cost depends on the number of probes and robots."
"CAD $400,000 annually."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"Customers pay for the license and the support."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
13%
Financial Services Firm
11%
Healthcare Company
7%
Financial Services Firm
22%
Computer Software Company
16%
Media Company
10%
Real Estate/Law Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about DX Infrastructure Manager?
The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position wit...
See all answers
What needs improvement with DX Infrastructure Manager?
We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue. We would also like to see some enhancements in assignmen...
See all answers
What is your primary use case for DX Infrastructure Manager?
I primarily use DX UIM to capture performance data and faults.
See all answers
What do you like most about Loom Systems?
What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution.
See all answers
What needs improvement with Loom Systems?
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says tha...
See all answers
What is your primary use case for Loom Systems?
We've been using Loom Systems for all client requirements and whatever we get from ITSM, specifically implementation, deployment, migration, and automation. We also use the solution for root cause ...
See all answers
 

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Product Reports

Buyer's Guide
DX Unified Infrastructure Management
June 2024
DX Unified Infrastructure Management reportDownload DX Unified Infrastructure Management product report
Buyer's Guide
IT Infrastructure Monitoring
May 2024
Loom Systems reportDownload Loom Systems product report
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Learn More

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Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.
 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Buyer's Guide
DX Unified Infrastructure Management vs. Loom Systems
June 2024
Free Report: DX Unified Infrastructure Management vs. Loom Systems
Find out what your peers are saying about DX Unified Infrastructure Management vs. Loom Systems and other solutions. Updated: June 2024.
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