Ephesoft Transact vs OpenText Intelligent Capture comparison

Ephesoft Transact vs. OpenText Intelligent Capture

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Categories and Ranking

Ephesoft Transact

Ranking in Intelligent Document Processing (IDP)

12th

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Intelligent Capture

Ranking in Intelligent Document Processing (IDP)

5th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Market share comparison

As of June 2024, in the Intelligent Document Processing (IDP) category, the market share of Ephesoft Transact is 1.6% and it decreased by 48.7% compared to the previous year. The market share of OpenText Intelligent Capture is 4.9% and it decreased by 60.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP)

Unique Categories:

No other categories found

Featured Reviews

Yogesh Shendage

OCR Developer at a tech vendor with 10,001+ employees

Aug 12, 2021

A stable and scalable smart content acquisition and data classification solution with a useful inject feature

I would advise potential users that Ephesoft Transact is an easy tool to handle. The UI isn't complex, and even if everything isn't handled at the UI level, they can work with the script. You can also handle issues with scripts. I believe Ephesoft Transact is one of the best tools because the UI is an easy one. The UI-level design makes it easy to handle the development and the superior Ephesoft support system. They will give you quick support to resolve issues and provide training materials. They will train the developer, and after training the developers, they will also support them. That's a good good thing that I saw. Initially, when I joined this project, I also had less knowledge. But with the help of this support system and the training material, I now have superior knowledge. On a scale from one to ten, I would give Ephesoft Transact a nine.

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reviewer1973199

CTO - SVP Products and Services at a tech services company with 11-50 employees

Oct 11, 2022

A leading industry solution with machine learning capabilities and great classification and identification features

OpenText Intelligent Capture is a scanning platform. It's a competitor to solutions like Kofax. It allows you to image capture, scan documents and use machine learning to automatically index and tie them. You can then push them into the system you want to reside in, whether it's an ERP system…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have found the keyword extraction to be helpful."

"Transact's best feature is its ease of customization."

"I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."

"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."

"The solution is very powerful because it allows for custom scripting."

"The automated version of the vendor invoice management is great."

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."

Cons

"It's not easy to train."

"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."

"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."

"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"

"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."

"Knowledge of .NET is required to effectively use the solution or it can be complicated."

"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."

"The setup is medium complexity."

"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."

"If something is handwritten and attached to an email, it doesn't capture the information correctly."

Pricing and Cost Advice

"Transact's pricing could be better for smaller customers."

"Initially, when I got a licensed copy of Ephesoft Transact, it was for one year. After one year, we had to send an email to the Ephesoft team informing them that our license was going to expire. They updated it and provided one license in our file, and we had to update and install the folder. They have versions for one year and lifelong as well."

"Some customers say the solution can get costly because it requires licenses or enterprise packages."

"OpenText is an expensive solution."

See which vendors are best for you

Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.

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787,061 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

20%

Wholesaler/Distributor

Retailer

Computer Software Company

16%

Financial Services Firm

16%

Manufacturing Company

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Ephesoft Transact?

I have found the keyword extraction to be helpful.

What is your experience regarding pricing and costs for Ephesoft Transact?

The pricing is fair. It's not too expensive. I'd rate the solution seven out of ten.

What needs improvement with Ephesoft Transact?

The configuration can be a bit much. The AML engine part could be better. It's not easy to train. It's not so easy to train the system. If it's not trained, the accuracy will be off. They need to i...

What do you like most about OpenText Intelligent Capture?

The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.

What needs improvement with OpenText Intelligent Capture?

The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to lice...

What is your primary use case for OpenText Intelligent Capture?

It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted...

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Product Reports

Intelligent Document Processing (IDP)

Download Ephesoft Transact product report

OpenText Intelligent Capture

Download OpenText Intelligent Capture product report

Also Known As

No data available

OpenText Captivas

Learn More

Ephesoft

OpenText

Overview

Ephesoft provides intelligent document processing solutions with industry-leading technology to help enterprises maximize their productivity. Using AI and patented machine learning technology, Ephesoft’s platform captures data from documents, enriches it with context and amplifies the power of that data, adding intelligence to accelerate any business process and drive successful digital transformation. Once the data is unlocked, Ephesoft classifies it and easily export the data into any ERP, Content Services, RPA, Workflow or other repository.

Customers who have a high volume of valuable documents like invoices, records, contracts, mail, claims or loans, can benefit by accelerating and streamlining processes, eliminating manual data entry and boosting productivity. It’s time to automate your processes and get work done faster.

OpenText™ Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the document’s content.

Sample Customers

Honda Logistics, Washington State Health Care Authority

Information Not Available

Ephesoft Transact vs. OpenText Intelligent Capture