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ForgeRock vs Microsoft Entra ID comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
User Provisioning Software (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
ForgeRock
Ranking in Identity Management (IM)
14th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Access Management (12th), Customer Identity and Access Management (CIAM) (7th)
Microsoft Entra ID
Ranking in Identity Management (IM)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
236
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)
 

Mindshare comparison

As of October 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.1%, down from 3.5% compared to the previous year. The mindshare of ForgeRock is 4.3%, down from 4.8% compared to the previous year. The mindshare of Microsoft Entra ID is 11.8%, up from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Microsoft Entra ID11.8%
Omada Identity3.1%
ForgeRock4.3%
Other80.8%
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Ahmet Murat Ülker - PeerSpot reviewer
Easy to use, but customizations can be complicated to handle
I would suggest others use the product after asking them to consider their use cases. SSO may be a use case for some, and using the product as an IDM tool may be a use case. At the moment, my company is not deploying all the components of ForgeRock itself. My company uses ForgeRock for OAuth 2.0. For example, my company is not deploying the IDM and identity gateway components. You should consider your use case and select the required components for that use case. My company does not use the SSO features of the tool. My company uses SSO to access ForgeRock's AM Console for individual users. My company does not use single sign on features of the product and instead, we use Auth0. I rate the tool a seven or eight out of ten.
Bahram Piri - PeerSpot reviewer
Security focus and seamless implementation increase platform productivity
Microsoft Entra ID can be improved in many ways, and there's a big wish list.If we're focusing on security, something that I definitely expect is improvement in the UI and UX for frontline workers. This is important, especially for non-tech savvy individuals. It is something Microsoft Entra ID could do to improve for a wider audience. It's important to focus on the frontline workers since they are non-tech savvy individuals. They are not like those back-office engineering C-level employees who are constantly dealing with computers, and we need to build a specific user experience and user interface for them to handle this stuff. That's something I expect Microsoft to focus on more for Microsoft Entra ID.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Easy to customize and adaptable to any environment."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The most valuable features are that it is easy to manage and it's stable."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"If a company has hundreds of users that already exist in the cloud, and it now wants to enable those same users to be present in third-party applications that their business uses, like Atlassian or GoToMeeting, the provisioning technology can assist in achieving that."
"The ability to speed up ability is an asset."
"The most valuable features of this solution are definitely the authorization and authentication, and the rule-based user validation."
"Conditional Access, Geofencing, and Azure Multi-Factor Authentication are the major security features to secure resources."
"Syncing with our on-prem Active Directory is valuable because we do not have to keep multiple identities for each of our staff members. We can easily evaluate login risks and provide access for SSO via 365 into applications, such as Salesforce, and other things that we run our business on."
"We can centralize and manage everything much more effectively with this tool."
"Identity management with policies stands out as the most valuable feature. It offers a hands-off experience, providing full control over user access."
"The most valuable feature is the authentication platform."
 

Cons

"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."
"The reporting on the warehouse data and the import process both have room for improvement."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"Functionality and usability could be improved."
"They should improve the solution by include reporting."
"The product's support services in the French language are not free."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"I don't think ForgeRock directly supports integrations with Slack, making it an area where improvements are required."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The identity management model needs a bit of improvement."
"When it comes to identity and access life cycle management for applications that are run on-premises, as well as access governance, if those kinds of capabilities could be built into Azure Active Directory, that would be good."
"The response from actual support tickets is a bit laggy, and I would like them to be more responsive."
"I want to see new functionalities for the active directory."
"I rate Microsoft support five out of 10. It's just okay."
"There are issues using it with ADFS."
"I would like it to be easier to integrate third-party applications."
"Sometimes, level-one support lacks the immediate information needed, causing delays in receiving appropriate support."
"Microsoft support has some room for improvement. I avoid contacting them because it can be time-consuming. They don't necessarily find the solution, but you have to be on call for them to connect and do things on your system remotely. You have to schedule a time to meet with them, and it's somewhat inconvenient."
 

Pricing and Cost Advice

"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."
"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."
"They are positioned at a good price point. They are lower than some of their competitors."
"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
"Omada continues to be very competitive on pricing, especially on the Omada cloud product."
"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"Its price is comparable to other products in the market."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"It's a bit pricey and could be more competitive."
"The pricing of the solution is fair but I do not have the full details."
"ForgeRock's pricing is more competitive than other products."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"ForgeRock is an expensive solution."
"The cost of Azure AD is one of the biggest benefits, as it is available for use free of charge when you start with Office 365."
"We have a yearly license."
"The basic tier of Azure Active Directory is free, so many users use the service for free. For a small company having the security and compliance that Azure offers is a great benefit. For small companies that are using the basic services, not having to pay for Azure Active Directory is the main asset because they can manage their users and have authentications tools and security."
"It is bundled with other services and the pricing is quite reasonable."
"The pricing for Azure Active Directory is affordable; I would rate the cost a six out of ten."
"It can be a bit expensive for organizations, but they do have different pricing models. Their free tier can be used on a personal level, but for an organization, the licenses might be a bit expensive. In general, the licenses can become cheaper, which will make it accessible for more people."
"If you're on Azure, it can be free or it's incorporated, at no extra cost, or it can become extremely complicated."
"The P1 version costs $6 per user per month."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
Financial Services Firm
23%
Computer Software Company
11%
Manufacturing Company
8%
Insurance Company
6%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise41
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise36
Large Enterprise132
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock a...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't t...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. W...
What is your experience regarding pricing and costs for Azure Active Directory?
The cost of Microsoft Entra ID is around $8 per month, which I find very reasonable.
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
ForgeRock Identity Platform, ForgeRock OpenIDM
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about ForgeRock vs. Microsoft Entra ID and other solutions. Updated: September 2025.
869,952 professionals have used our research since 2012.