Honeycomb.io vs OpenText Real User Monitoring comparison

Many offerings tout observability. How is Honeycomb different? We have defined what Observability is and have built a tool to help modern Dev, DevOps and Site Reliability Engineering teams operate more efficiently. Because it’s all about delivering high quality code, maintaining reliability and getting precious time back.

We made a critical decision to provide a seamless, current view of your system (from logs to events and traces) in a single data store, regardless of how complex your architecture is. This means you no longer have to toil with multiple tools or stitched-together solutions – burning time as you address issues affecting users.

We also believe strongly that optimizing systems and debugging should not be difficult and draining, freeing up more time to ship new code. Our approach emphasizes efficiency and knowledge sharing, thereby elevating everyone’s game and ultimately business outcomes.

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.