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IBM Cognos vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cognos
Ranking in Reporting
4th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
135
Ranking in other categories
BI (Business Intelligence) Tools (7th)
SAP Crystal Reports
Ranking in Reporting
8th
Average Rating
8.4
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Reporting category, the mindshare of IBM Cognos is 4.9%, down from 6.0% compared to the previous year. The mindshare of SAP Crystal Reports is 2.7%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting
 

Featured Reviews

AMOL JAJU - PeerSpot reviewer
Offers ad hoc analysis reports and good for operational dashboarding
There used to be many valuable features, but in the last three or four years, whatever IBM is doing with enhancements, it has taken a lot of time to build and develop. But the best usage of Cognos is the ad hoc analysis reports. I really like that. Our customers also like that. But now the usage of Cognos and OBIE is reduced by various business users because people and business users are now more focused on analytics, slice and dice, and the dashboard, and the widgets.
MVD Prasad - PeerSpot reviewer
Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats
It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Security administration tools are powerful and flexible."
"The initial setup is quite straightforward."
"IBM Cognos offers tools so that you can design and develop your own test queries and reporting solutions."
"IBM Cognos improves the effectiveness of the sales team."
"Cognos' most valuable features are the bundled studios, simple UI, and advanced features like the ability to create data modules."
"Comparing IBM Cognos to other applications, once a person is trained on it or they have developed a skill set to operate the application, it is best in its category."
"The most valuable feature of IBM Cognos is security. The solution has updated features that other competitors' solutions come out with long after IBM Cognos has had them."
"It has a very powerful edit feature which allows users to back out of changes (undo) without forcing them to recreate entire reports."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"I find Crystal Reports very easy to use, even for a non-technical person."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"The initial setup of the solution is pretty easy."
"We use SAP Crystal Reports for operational reporting."
"It is an user-friendly solution."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
 

Cons

"It would be nice to offer free online training on the tool for end-users."
"In terms of what could be improved, I would say, monitoring, monitoring, monitoring. Some improvements in monitoring would be helpful. I'd like to see more monitoring of specific reports and fields. The way the auditing is now is very limited, so I'd like to see more of that - of the monitoring."
"Tableau and Power BI are faster than Cognos."
"I think the GIS pieces maybe not as good as we would like."
"Extending dynamic cubes aggregate awareness with calculated measures."
"It is a costly product; it is comparatively expensive."
"The charts and graphics are weak."
"The solution's support could be better."
"SAP Crystal Reports should provide better support for dynamic connectors."
"If at all possible, a little bit of improvement on the analytical side is needed."
"The financing part needs improvement."
"There could be improvements made to the analytics capabilities."
"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"SAP Crystal Reports has some compatibility issues with third-party products."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
 

Pricing and Cost Advice

"IBM Cognos is priced reasonable. However, it is more expensive than Power BI and Tableau."
"Pricing should be improved."
"The cost of IBM Cognos it's more or less the same as most of the other solutions on the market. They're very competitive with the rest of the market and it is not the most expensive product."
"Cognos is super expensive compared to Tableau ($70/month) and Power BI ($20/month) — I think Cognos is roughly $200 a month."
"It is pretty expensive."
"It's more expensive than similar solutions like Tableau and Power BI."
"The pricing and licensing policies are comparatively cheaper than other products in the market ."
"I don't know the exact cost, but I believe Cognos is quite expensive, especially when it comes to the support consultants and the procedures that need to be applied."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"SAP Crystal Reports is a very expensive solution."
"This product costs a lot of money."
"We pay fifteen hundred dollars as licensing fee."
"I feel that SAP Crystal Reports is a reasonably priced product."
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Comparison Review

it_user79932 - PeerSpot reviewer
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Educational Organization
56%
Financial Services Firm
7%
Computer Software Company
4%
Manufacturing Company
4%
Financial Services Firm
11%
Computer Software Company
10%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik Sense, Power BI, OBIEE, Tableau, etc. I have recently started using Cognos Enter...
What do you like most about IBM Cognos?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement with IBM Cognos?
I need improvements, particularly with the Framework Manager, which has an outdated user interface from older versions like IBM Cognos 10 or 8. Additionally, the Event Studio, which offered great f...
What needs improvement with SAP Crystal Reports?
Maybe some Power BI-related features could be added, like dashboards or direct editing in reports. We use query language to build reports; this area could be improved more.
What is your primary use case for SAP Crystal Reports?
We use SAP Crystal Reports for reporting. We use it for financial reports like statements of accounts, trial balances, and other management reports, salary slips, and many other purposes.
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
No data available
 

Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about IBM Cognos vs. SAP Crystal Reports and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.