Regarding issues with the product, IceWarp's server runs out of space, and our organization needs to add space. The turnaround time taken is too much for any issues we raise to the tool's support team. IceWarp doesn't offer the same support to its users as Google or Microsoft. The email features, attachment features, and how quickly one can receive emails are some areas of concern in the solution. Microsoft 365 can be configured onto the mobile phone and has better integration with Microsoft Teams. For improvement, IceWarp should try to compare themselves with the other email providers like, you know, Google Workspace and Microsoft 365 and see if they can achieve those features to fill the gaps that they have in their tool. Also, the tool's ability to configure with mobile and the support provided for the product's operation on mobile should be improved. The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes. This was something that my system engineer told me. So, that's why we have to add storage to the tool and increase the mailbox size since it does not allow or integrate with the vault.
