No more typing reviews! Try our Samantha, our new voice AI agent.

IDERA SQL Diagnostic Manager for SQL Server vs OpenText AI Operations Management comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IDERA SQL Diagnostic Manage...
Ranking in Event Monitoring
12th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
Database Development and Management (13th)
OpenText AI Operations Mana...
Ranking in Event Monitoring
2nd
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
IT Operations Analytics (6th), Cloud Monitoring Software (21st)
 

Mindshare comparison

As of October 2026, in the Event Monitoring category, the mindshare of IDERA SQL Diagnostic Manager for SQL Server is 5.4%, up from 2.1% compared to the previous year. The mindshare of OpenText AI Operations Management is 8.4%, up from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
OpenText AI Operations Management8.4%
IDERA SQL Diagnostic Manager for SQL Server5.4%
Other86.2%
Event Monitoring
 

Featured Reviews

reviewer2317098 - PeerSpot reviewer
Assistant at a tech services company with 1,001-5,000 employees
Offers effective monitoring of resources but lacks the ability to connect to an AWS instance and write custom queries.
We use it mainly for monitoring, including CPU, memory, and disk space, and for troubleshooting purposes We've set up alerts to notify us when performance deviates from the baseline we've configured for each resource. So, whenever that happens, we get an alert and can investigate immediately. So,…
reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Baselining our SQL Servers has made a huge impact."
"Memory and CPU utilization features are good."
"Overall, it has allowed us to do more with database management and run more databases on a given server, because we're able to isolate issues quicker and take the proactive steps necessary to correct them."
"The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level."
"One of the things that it is used for is to detect anything that could possibly cause our systems not to function well, and it has helped us to determine that before anything has actually happened."
"We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action."
"The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically the output of an sp_who2."
"Monitors and alerts on our mission critical instances in real-time on a 24/7 basis."
"OpsBridge is powerful, comprehensive, and well suited to organizations with the budget to justify it."
"It's highly stable; it's worked well for me for eight to ten years and I haven't had any issues with bugs or glitches."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"As a total offering, Ops Bridge is a strong offering in the market."
"We use the on-premises version to monitor our systems and manage emails, and all our systems use Operations Bridge, especially the critical systems."
"The initial setup is pretty straightforward. It's not complex at all."
"It gives us the ability to monitor the entire infrastructure proactively and reactively."
"It's very scalable and it does seem capable of accepting the volume."
 

Cons

"It would helpful if SQL DM could mark when changes are made within the program."
"One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level."
"Reporting and overall analysis of data gathered from SQL Server."
"Some more granularity in alerting."
"Tech support has been okay, not that great, but they made sure that we got what we were looking for."
"We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing."
"They can improve checking the status of the CPU, memory, and IO utilization from each task."
"Scalability is what I mentioned earlier, regarding room for improvement. It doesn't seem to scale out to an environment as large as ours, with just a single monitoring server."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"The past year has not been very good in terms of technical support; there were long waits before replying, and very often we find the solution ourselves before the support engineers do."
"The setup process can get a little bit complex."
"I think it could be improved with regard to response time, and getting the proper resources."
"Topology-based event correlation does not work well with NNM events."
"I think HP gives you everything you need, but they are not agile and innovative enough."
"There is need to have more out-of-the-box support for HPE products itself."
"Initial setup and deployment has been fairly complex. There are specialized skills and expertise required to run deployments."
 

Pricing and Cost Advice

"We were upgraded to Premium Support without their actually asking us, when we were quoted. Then I asked for Standard Support and that they had to re-quote us that. But they don't do that by default. They upcharge you by default, which I didn't think was very nice, without even asking."
"The pricing is reasonable, it's comparable with the competitors."
"Setup costs can be high depending on the partner, but it is worth it."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"The licensing cost for this solution is approximately $1,000 USD."
"It is competitive."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"The cost is very high."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
report
Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.
919,003 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Construction Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
15%
Outsourcing Company
15%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...
 

Also Known As

IDERA SQL DM, IDERA SQL Diagnostic Manager
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

Padnos, University of Notre Dame, D4, Infeon Technologies, Chevron, LC Waikiki, Sisters of Saint Francis Health Services, Seattle Cancer Care Alliance, CVE, Colorado State University, St. Charles, Chaucer PLC, 1-800-Flowers, Ancoris, Money Management, National Opinion Research Center, California Department of Health, Plexus; Aviva, Burlington Northern Santa Fe, CBS, Comcast, Google, Merck, Regions Financial, Schneider Electric, Tata Consultancy Services, Verizon Communications, Zurich Financial Services
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about IDERA SQL Diagnostic Manager for SQL Server vs. OpenText AI Operations Management and other solutions. Updated: September 2026.
919,003 professionals have used our research since 2012.