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Jira vs Planisware comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Jira enhances team efficiency and productivity, offering cost-effectiveness and features, outweighing initial costs through significant time and error reduction.
Sentiment score
1.0
Planisware is highly valued in pharma for project management, though opinions differ on its financial benefits and effectiveness.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
We implement it and track it with the help of the time tracking feature, which makes it quite easy to manage everything in a single platform.
Technical Lead at a tech services company with 501-1,000 employees
Tracking has helped people see productivity measures and different observability metrics and traceability metrics of different tools.
Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees
It is primarily used for the pharma vertical and related fields, and since we were running a full ERP digital transformation project in the life sciences domain, it suited that requirement very well.
Solution Architect at Think People
Sometimes I feel that the ROI is not optimal because we are totally dependent on Planisware's system stability.
Planisware Developer at a manufacturing company with 10,001+ employees
 

Customer Service

Sentiment score
6.6
Jira's support receives mixed reviews, with Premier Support praised, but suggestions for improved efficiency and localized service remain.
Sentiment score
2.8
Planisware's customer service is enthusiastic yet dependent on costly advanced support, with some feedback noting varied response accuracy.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
They usually reach out within one to two business days and give specific answers.
Senior Technical Support Engineer I at Krisp
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
We experienced a couple of issues, and they responded and resolved the issues and bugs promptly.
Solution Architect at Think People
The support was good, but there's more space for collaboration that we can do internally through Planisware, which was not the case.
Principal, Technical Project Management at Teletech Holdings
 

Scalability Issues

Sentiment score
7.2
Jira is generally praised for scalability, accommodating growth, but some users face challenges without customization.
Sentiment score
4.9
Planisware offers stable scalability on resourceful servers, with customization on-premises and strategic modifications for extensive user environments.
As the number of users, projects, and work items grows, Jira can scale effectively.
Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
The scalability of Planisware is good, as when you want to implement changes, you need to manage the process with your collaborators.
Responsible for the Project Infrastructure at Comutitres
We experienced crashes in the upcoming year, but these mostly occurred on weekends, which minimized the impact on our users.
Planisware Developer at a manufacturing company with 10,001+ employees
 

Stability Issues

Sentiment score
7.6
Jira is generally stable and reliable, with occasional slowdowns; most users appreciate its consistency and robust functionality.
Sentiment score
6.4
Planisware, especially in SaaS, is stable and reliable, with minor bugs, and praised by companies like Pepsico and Ford.
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
They have made significant improvements, but still, there is a long way to go in terms of their flexibility, adaptability, and usability.
Solution Architect | Planisware Consultant at Schlumberger
Sometimes the ROI is affected because we are totally dependent on Planisware's system stability.
Planisware Developer at a manufacturing company with 10,001+ employees
 

Room For Improvement

Jira's usability is hindered by outdated documentation, complex customization, limited search, stability issues, and difficult third-party integration.
Planisware needs enhancements in integration, UI/UX, reporting, accessibility, stability, collaboration, flexibility, and third-party system integration.
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
A simpler user experience for new users is necessary.
Product Analyst at a consultancy with 51-200 employees
Better integrations to JIRAs and perhaps open APIs for task management would be super beneficial.
Solution Architect at Think People
The reports should be improved because all companies now need reporting, and with tools such as Grafana or Tableau, Planisware needs to add interfaces for data lakes since all companies require this.
Responsible for the Project Infrastructure at Comutitres
We have experienced crashes in Planisware and system slowdowns.
Planisware Developer at a manufacturing company with 10,001+ employees
 

Setup Cost

Jira's pricing ranges from affordable to costly, depending on users, plugins, and transitioning to cloud options.
Planisware is a costly tool with licensing, setup, support, and training expenses, requiring strategic management commitment.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
 

Valuable Features

Jira's customization, Agile compatibility, and integrations enhance project management with user-friendly interfaces, reporting, and collaboration tools.
Planisware provides robust project management with resource planning, data integration, Agile support, and built-in BI tools for enhanced decision-making.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Product Analyst at a consultancy with 51-200 employees
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
Senior Technical Support Engineer I at Krisp
The tools communicate with other tools, making it effective, and when we have a new resource, we can add it and send it to the resource management team, who can view it in Planisware.
Responsible for the Project Infrastructure at Comutitres
 

Categories and Ranking

Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
281
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
Planisware
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
19
Ranking in other categories
Project Portfolio Management (1st)
 

Featured Reviews

Nathan Akimoff - PeerSpot reviewer
CEO at 2Help
Has customized workflows to fit internal processes and improved overall team organization
I don't have a particular customization or integration that's been especially valuable for my team, but I experienced integrating Jira and QuickBooks, which was very challenging, but it really impacted the efficiency of the whole company. I have been working with Jira for over 12 years, and I've seen it grow every year. It's a powerful product, but lately, I think Atlassian has been adding too many simplified features that look nice but don't offer the same level of flexibility, and made some fields not available through the API, which is kind of frustrating. If I could make one suggestion, it would be to focus more on improving API integration and automation tools, not just the design.
ST
Solution Architect at Think People
Highly robust tool enhances project management for large-scale programs
The tool can be improved with integrations to Agile tools. We used Azure DevOps, which I dislike. Better integrations to JIRAs and perhaps open APIs for task management would be super beneficial. As a project management tool, it is perfect, but the ability to be agile with task management could improve it. There is always an opportunity for more flexibility regarding integrated reporting. The project dashboard feature worked perfectly for small to small-medium projects, but on a large scale, it was not flexible enough to handle a program-level dashboard. However, that is probably a nice-to-have rather than a need-to-have. The integrations to Agile are essential; we had to do a full build to accomplish that.
report
Use our free recommendation engine to learn which Project Portfolio Management solutions are best for your needs.
885,837 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
13%
Computer Software Company
7%
Government
7%
Manufacturing Company
21%
Energy/Utilities Company
9%
Financial Services Firm
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise58
Large Enterprise151
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise16
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
What is your experience regarding pricing and costs for Planisware?
Planisware is very costly. I can comment that it's expensive, and even the consultants from Planisware charge a very high rate for their time. Generally speaking, they are expensive.
What needs improvement with Planisware?
The tool can be improved with integrations to Agile tools. We used Azure DevOps, which I dislike. Better integrations to JIRAs and perhaps open APIs for task management would be super beneficial. A...
What is your primary use case for Planisware?
My use cases involve building out a template library based on our methodology and continuing to iterate on that. We used a template, and basically, to start this out, we built out the template libr...
 

Comparisons

 

Also Known As

Jira Software
No data available
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Apotex, Alstom Transport, HP, Stryker, Rexam, Jotun, Gelita, Kraton Performance Polymers, Abbvie, Rio Tinto Alcan, Maruho, Teva, SK Chemicals
Find out what your peers are saying about Jira vs. Planisware and other solutions. Updated: April 2026.
885,837 professionals have used our research since 2012.