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Jira vs PTC Integrity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
278
Ranking in other categories
Application Requirements Management (2nd), Project Management Software (1st)
PTC Integrity
Ranking in Application Lifecycle Management (ALM) Suites
12th
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 12.6%, down from 22.6% compared to the previous year. The mindshare of PTC Integrity is 4.1%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Jira12.6%
PTC Integrity4.1%
Other83.3%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
SHRINIVAS ALAGERI - PeerSpot reviewer
Architect at a media company with 10,001+ employees
Customization has enabled long-term document and requirement management for complex projects
PTC Integrity should get rid of the old thick client and move everything to the thin client. The thin client should be made the single source of truth, the way it is for Codebeamer. PTC Integrity should try to integrate this with AI and should have automatic requirement to test case mapping and other AI features that are in Codebeamer. It is not easy for people to migrate from one tool to another, even though it is from the same product. PTC took over the In-Link product, so if I have to migrate my Integrity to In-Link, why would I replicate everything here? People are happy with what they have. The only headache is the thick client, which is a problem for the installation team. By having a thin client, people can directly open it from the web browser and it would be much easier and much better than a thick client on the system. With a thick client, you have Java installation that needs to be done and you have all those certificates to be installed for SSL. With a thin client, it would be much better and you could do all the administrative things also in that. I don't understand why they want a thick client. They could replace it with a thin client, the way it is for Codebeamer. They should incorporate all the AI things. PTC Integrity should become another tool with all the new features and new enhancements, and they should eliminate the thick client altogether.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Jira for project management and tracking."
"It's flexible and it can provide a lot of different options, such as dashboards, that you can create and manage."
"The timeline management is great."
"I have found the most valuable features of Jira to be ticketing, life cycle workflow, definition, and creation. Many of the features are useful."
"The integration between Confluence and Jira, along with Jira's ticketing system, is a valuable feature the product offers its users."
"The two features that have been most valuable have been backlog management and sprint planning and tracking."
"I like seeing which tickets are open and what our response rate is. They have a lot of good metrics in their system to see what's going on."
"The most valuable feature is the full integration between Work management, Source code management, and Test Automation."
"The most valuable feature of PTC Integrity is its integration with our existing PTC tools, especially for drawing release activities."
"Complete traceability as per process requirements."
"I personally like PTC Integrity because it provides everything within the software. You can store and access your data and perform various tasks. Compared to other products, I find it user-friendly, which can sometimes feel complex. I think PTC Integrity is user-friendly, making it nice to use. The tool is easier to learn."
"We have been using it because it gives certain abilities in the automotive industry, such as auditing or keeping track of information."
"The most valuable feature is traceability starting from the requirements until the end of a project."
"The solution is flexible in terms of customization. You can bend and reformat it in many ways. You can also customize the APIs and public functions."
"The tool is quite structured and has a good command set."
"It's a good tool to manage software versions, update the status, and manage tasks."
 

Cons

"Some small issues with stability."
"A more organized hierarchy is important. Reporting and JQL create issues for me. They do not completely cover the reporting part that I need to report in terms of my capacity to plan. In the same token, there is no record at this very moment to provide me with one export with epics story points, tasks, or issues and their sub-tasks at the same time."
"There needs to be a way to export a user story."
"The Jira dashboards could be more useful. The dashboards have good widgets but the comparison of data over time or extraction of trends from the data is not easy."
"There should be a way to look for specific comments. When we have thousands of comments on a Jira ticket, there is no way to look at the comments of a specific type. In the comments, if there is a way to put a tag, it would be helpful. For example, when there are a lot of lengthy discussions happening on a particular ticket, there could be a conclusion tag or something like that to indicate a conclusion. It would help in sorting the comments based on a certain category, such as conclusion."
"The way to configure it can definitely be improved. It is very difficult and complex to configure. Its configuration should be simplified."
"We would like to see the integration of a lite-version of Confluence, just to manage some of the templates and documents."
"My main concern is the administration of projects, especially user groups, and this requires root access rights but there is no concept of layered admin rights."
"The web version does not have all the functionalities of the non-web version. Administration and adding/removing fields, etc. cannot be done on the web version. People want solutions that are compatible with Android. I also want to have a version by which I can bulk edit all the fields."
"I would like to see better integration from the architectural side."
"To be honest, the third controller system is kind of old. There are lots of transactional changes that have not been implemented in PTC. If you have a larger project, for example, whenever you give bits and need to change 10,000 files you can just commit them. But here the work style is a little more file based, so you'll have to take care of almost all the files individually. It's not a single commit like you do here, but rather you have to allocate time for each component or file that you want to check in or commit. That's a very big issue."
"From my experience over the years, I believe there might be room for improvement in PTC Integrity. While it's already a good product, it tends to be slower than other software. When it becomes bulky, it slows down even more, sometimes leading to crashes or hangs that require restarting the computer before being able to use PTC Integrity again. This has been my experience multiple times."
"For complex businesses, the internal templates could have more flexibility and compatibility."
"It's not easy to plan on this solution and it's not user-friendly. The interface should be more like a web interface. It's not easy to use."
"PTC Integrity is causing us a headache. We have to install it in 3,000 different systems."
"The user-friendliness of PTC Integrity can be improved. The interface is not intuitive for first-time users and takes time to get accustomed to."
 

Pricing and Cost Advice

"We currently have ten users, and it is free for ten users."
"I rate the tool's pricing a five out of ten. It's paid yearly."
"It is not too expensive. It is just comparative to other tools like Microsoft Teams."
"The tool's pricing is expensive. The new pricing is indeed quite expensive compared to what it was a few years ago. Last year, when we intended to renew our subscription, we found the pricing considerably higher."
"If I compare Jira's licensing model with that of other products, I think that the other products have a much better licensing model."
"I don't feel that price is an issue."
"There is a monthly license required for this solution and it is expensive."
"There are no additional costs to the standard licensing."
"The product is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Financial Services Firm
10%
Computer Software Company
8%
Government
7%
Manufacturing Company
25%
Computer Software Company
14%
Healthcare Company
9%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business106
Midsize Enterprise56
Large Enterprise150
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
What do you like most about PTC Integrity?
I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their produ...
What is your experience regarding pricing and costs for PTC Integrity?
PTC Integrity is expensive, but it is cheaper compared to IBM Rational. The comparative affordability in pricing is an advantage.
What needs improvement with PTC Integrity?
The user-friendliness of PTC Integrity can be improved. The interface is not intuitive for first-time users and takes time to get accustomed to. A more straightforward and intuitive interface would...
 

Also Known As

Jira Software
MKS
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
TRW Automotive
Find out what your peers are saying about Jira vs. PTC Integrity and other solutions. Updated: February 2026.
881,821 professionals have used our research since 2012.