JumpCloud vs OneLogin by One Identity comparison

Comparison Buyer's Guide

Executive Summary

We performed a comparison between JumpCloud and OneLogin by One Identity based on real PeerSpot user reviews.

Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed JumpCloud vs. OneLogin by One Identity Report (Updated: June 2024).

Buyer's Guide

JumpCloud vs. OneLogin by One Identity

June 2024

Download the complete report

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Categories and Ranking

Omada Identity

Market share comparison

As of June 2024, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the market share of Omada Identity is 2.2% and it decreased by 39.8% compared to the previous year. The market share of JumpCloud is 2.9% and it decreased by 46.9% compared to the previous year. The market share of OneLogin by One Identity is 1.4% and it decreased by 45.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Unique Categories:

User Provisioning Software

5.6%

Identity Management (IM)

4.1%

Single Sign-On (SSO)

3.2%

Featured Reviews

Pernilla Hulth

IAM Project Manager (Independent) at a retailer with 10,001+ employees

Apr 19, 2024

The interface is easy to use and gives you a solid overview

The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

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ElizabethHatfield

Director of Business Operations & Program Management at a healthcare company with 11-50 employees

Mar 23, 2023

Reasonably priced with central authentication and the ability to expand

They were working on means of delivering a more holistic view of patch management across all of the devices. We didn't get to test out some of their newer features. That was something that we needed. We didn't necessarily have, so we had to go with a different product, and then we never had an opportunity to sort of bring it back into jump cloud versus using that separate product. They need more straightening of the SSO capabilities. For example, with some companies, you can configure just in time, so you don't have to manually go out to that system, and create the user and remove the user, and all of that. They need to automate that process more.

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Dan Reeve

Manager, Information Technology at a hospitality company with 51-200 employees

Jun 29, 2022

Easy to use, maintenance-free, and helps us to provide a better user experience

This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users. It does with regards to single sign-on solutions but there are other non-single sign-on tools that we utilize. For example, we use LastPass for some of our services because it allows us to share passwords with external vendors. This solution needs to offer better management of non-single sign-on applications. It should offer the ability to provide secure password management, with either an external party and/or better sharing. In that same bracket, it would be nice to have password management where the websites or the tool requires two-factor authentication. In LastPass, you can support the one-time password if it's embedded into the LastPass profile for that application, which means that multiple users can use that from within LastPass. Having that feature and being able to do that in OneLogin would be huge.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The key benefit of Omada Identity is maintaining complete control."

"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."

"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."

"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."

"The administrative features and SoD are valuable."

"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."

"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."

"The most valuable aspects of Omada Identity for me are the automation capabilities."

More Omada Identity pros

"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."

"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."

"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."

"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."

"Ability to integrate all applications."

"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."

"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."

"Scalability-wise, I rate the solution a ten out of ten."

More JumpCloud pros

"Documentation."

"Simplicity is the most valuable part of OneLogin."

"OneLogin is efficient."

"The most valuable feature is the ease with which we can manage the sign-on feature."

"Ease of integration with AD."

"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."

"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."

"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."

More OneLogin by One Identity pros

Cons

"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."

"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."

"Omada's reporting functionality is limited and could benefit from greater customization."

"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."

"The web GUI can be improved."

"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."

"The security permission inside Omada needs improvement. It's tricky to set up."

"The solution should be made more agile for customers to own or configure."

More Omada Identity cons

"For improvement, the tool should introduce more customization options."

"They need more straightening of the SSO capabilities."

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."

"The product needs to create its own self-service feature which has been requested by all the admins in the community."

"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."

"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."

"Lacks the ability to have various VPN applications."

More JumpCloud cons

"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."

"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."

"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."

"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."

"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."

"having a RESTful implementation instead of RPC would have been more desirable."

"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."

"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."

More OneLogin by One Identity cons

Pricing and Cost Advice

"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."

"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."

"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."

"Omada is expensive."

"The pricing for Omada Identity is fair."

"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."

"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."

"The pricing is too high for SMBs."

More Omada Identity pricing and cost advice

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"JumpCloud's monthly license costs around $25 for the complete solution."

"The solution is pretty expensive."

"The cost was around $5 per user per month."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

More JumpCloud pricing and cost advice

"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."

"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."

"Surprisingly expensive given the price of on-premise solutions."

"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."

"The price of the licensing is fine."

"The pricing and licensing are reasonable. It is much cheaper than other products."

"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."

"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Government

Computer Software Company

19%

Government

Financial Services Firm

Comms Service Provider

Computer Software Company

26%

Financial Services Firm

Retailer

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Omada Identity?

We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...

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What is your experience regarding pricing and costs for Omada Identity?

My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not awar...

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What needs improvement with Omada Identity?

There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...

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What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

The solution is pretty expensive. It costs us EUR 250 per user per month. It was a point of hesitation for us. We can...

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What needs improvement with JumpCloud?

We need more multi-factor authentication possibilities. I opened a ticket for it. However, it is not configurable in ...

See all answers

What do you like most about OneLogin by One Identity?

OneLogin is efficient.

See all answers

What needs improvement with OneLogin by One Identity?

I'd like it to have a customization section that displays the company's offerings, categorized by different topics. I...

See all answers

What is your primary use case for OneLogin by One Identity?

We use OneLogin to log in to all our different systems. This means I only need to go to the OneLogin portal to access...

See all answers

Comparisons

SailPoint Identity Security Cloud vs Omada Identity

Compared 25% of the time

Microsoft Entra ID vs Omada Identity

Compared 18% of the time

Saviynt vs Omada Identity

Compared 12% of the time

One Identity Manager vs Omada Identity

Compared 8% of the time

SAP Identity Management vs Omada Identity

Compared 8% of the time

More Omada Identity Competitors

Google Cloud Identity vs JumpCloud

Compared 23% of the time

Microsoft Entra ID vs JumpCloud

Compared 23% of the time

Microsoft Intune vs JumpCloud

Compared 9% of the time

Scalefusion vs JumpCloud

Compared 6% of the time

Cisco Duo vs JumpCloud

Compared 5% of the time

More JumpCloud Competitors

Auth0 vs OneLogin by One Identity

Compared 21% of the time

Microsoft Entra ID vs OneLogin by One Identity

Compared 21% of the time

Okta Workforce Identity vs OneLogin by One Identity

Compared 19% of the time

LastPass vs OneLogin by One Identity

Compared 13% of the time

One Identity Manager vs OneLogin by One Identity

Compared 7% of the time

More OneLogin by One Identity Competitors

Product Reports

Buyer's Guide

Omada Identity

May 2024

Download Omada Identity product report

Buyer's Guide

JumpCloud

June 2024

Download JumpCloud product report

Buyer's Guide

OneLogin by One Identity

May 2024

Download OneLogin by One Identity product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

No data available

OneLogin, OneLogin Workforce Identity

Learn More

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Omada

JumpCloud

One Identity

Overview

Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

JumpCloud is a comprehensive cloud-based directory platform that provides secure and centralized user management for organizations. It offers a wide range of features including user authentication, single sign-on, device management, and multi-factor authentication.

With JumpCloud, businesses can easily manage user access to various applications, systems, and networks, ensuring enhanced security and productivity. The platform supports a variety of operating systems and integrates seamlessly with popular productivity tools.

JumpCloud also offers a robust API, enabling organizations to automate user management processes and integrate with other systems. Overall, JumpCloud simplifies user management, enhances security, and improves productivity for businesses of all sizes.

OneLogin by One Identity is a cloud-based access management solution for the modern enterprise. It delivers secure access for every user, every app and every device to meet an organization’s Workforce and Customer and Identity and Access Management (CIAM) needs.

OneLogin provides secure single sign-on, multi-factor authentication (supporting a wide array of passwordless authentication factors), adaptive authentication, desktop-level MFA, directory integration with AD, LDAP, G Suite and other external directories, identity lifecycle management and much more. OneLogin advanced authentication capabilities provide multi-layer, context aware and risk-based protection, minimizing the most common attacks and resulting in increased security, a frictionless user experience, and compliance with regulatory requirements. Furthermore, OneLogin’s user-friendly interface and streamlined design make it easy for end users and IT administrators to navigate the platform and remain productive.

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Buyer's Guide

JumpCloud vs. OneLogin by One Identity

June 2024

Free Report: JumpCloud vs. OneLogin by One Identity

Find out what your peers are saying about JumpCloud vs. OneLogin by One Identity and other solutions. Updated: June 2024.

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See our JumpCloud vs. OneLogin by One Identity report.

See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors, best Single Sign-On (SSO) vendors, and best Identity Management (IM) vendors.

We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.