Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Kiteworks
Average Rating
8.8
Number of Reviews
12
Ranking in other categories
Enterprise Content Management (5th), Email Security (13th), Managed File Transfer (MFT) (6th), Content Collaboration Platforms (10th), Secure Email Gateway (SEG) (7th)
Nasuni
Average Rating
8.8
Number of Reviews
35
Ranking in other categories
File System Software (1st), NAS (3rd), Cloud Migration (4th), Cloud Storage (3rd), Cloud Backup (8th), Disaster Recovery (DR) Software (8th), Cloud Storage Gateways (1st)
 

Market share comparison

As of June 2024, in the Enterprise Content Management category, the market share of Kiteworks is 0.8% and it increased by 25.8% compared to the previous year. The market share of Nasuni is 1.2% and it increased by 176.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
Unique Categories:
Email Security
0.1%
Managed File Transfer (MFT)
12.3%
File System Software
22.1%
NAS
5.6%
 

Featured Reviews

Sri Kasman - PeerSpot reviewer
Aug 15, 2023
Offers features that helps organizations comply with regulations and maintain regulated compliance
Kiteworks is more for secure file transfer protocol for server-to-server communication and to automate large batch file transfer securely The benefits that Kiteworks has provided to its customers in terms of data sovereignty. Kiteworks customers in Malaysia are able to keep their data sovereign…
SH
Feb 13, 2024
It eliminates many of the administrative challenges associated with physical hardware storage
As administrators, we are used to having control equal to managing an on-prem device. In terms of log analysis and other things we want to do, Nasuni has some limitations. Nasuni could add some features to the GUI that would make administration a little easier. It's tough when I have to move from one filter to another because there is no way to search it. We have to scroll up and down to find the name of it. There are also some performance issues. We often have users complain about the speed of accessing some files. It could be due to the different kinds of buckets they have chosen in the back end on the cloud or their network infrastructure and the kind of bandwidth they have between their office and the cloud. It may not be entirely an issue on the Nasuni end.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The solution removes the limitations with file attachment size that is found with regular email."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The most valuable feature is disaster recovery. We can fully recover a site in two hours."
"The global file locking feature is valuable. The ability to quickly deploy new sites is also valuable."
"The nice thing about Nasuni storage is that it is immutable. This means the data is only written once. So, you never modify the files. When you write a file out to the storage, it doesn't modify it when you change it. The technology knows how to figure out what the difference is between the original file write and what the changes are. Therefore, it only saves the changes."
"We like Nasuni's snapshot technology. The snapshot and recovery features are the things we use most frequently. Ideally, I would recommend NFS or CFS, which gives you more benefits for clients or anyone who wants to access FTP protocol, FTP utilities, SAN, and MSS."
"It has the ability to do end-user recovery, or a user can simply contact an admin who can perform a recovery from the management console. The versioning has simplified everything. Now we don't have to worry about those components."
"Snapshot backup is most valuable. It's quick and easy to use. It's controlled only by an administrator, which is very good. It takes 10 seconds to back up a spreadsheet of three or four megabytes."
"Another helpful feature, in addition to restoring a file that was deleted within 24 to 48 hours, is that we have the ability to restore a file or a folder that was deleted, going all the way back to the inception of that file or folder. That means we actually have unlimited backups to the inception point of data with Nasuni."
"Nasuni gives us a single platform with a 360-degree view of our file data, which is very important to us. We have everything that we need to look at in a single pane of glass."
 

Cons

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"File location could be improved."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"In my experience, their technical support can be a little slow."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"I would like to see Nasuni create a Dropbox or Box alternative. One of the things that people like about those tools is that they are very easy to implement. They look just like a file server. With Nasuni, you have to be online to get your file storage. With Dropbox, there is a thing running on your PC that downloads the files to it when you need them, i.e., an agent."
"One area that we've recently spoken to Nasuni about is single sign-on. Another is integrating Nasuni with Azure Active Directory. In our particular case, that would allow for third-party consultants to access our Azure Active Directory environment as opposed to coming to our on-premises environment."
"Nasuni could improve cloud integration and documentation of various ways we can leverage the product. It integrates with Azure, but the native Azure File Sync solution lets you divide data into tiers like hot, cool, and archived. Nasuni doesn't allow you to break the data apart into those tiered categories."
"I would like to see Nasuni provide the ability to mirror a Nasuni appliance from one site to another. They could maybe have a standby appliance that is mirrored in a different location for disaster recovery purposes. We can recover if data and a Filer are lost because of a possible ransomware event, but even that takes time to recover. If we had the ability to have a mirrored appliance, we could flip over to that mirrored device and resume instantly rather than repopulate the local appliance with data from the snapshot history in the cloud. This is another feature that we would really like to see, if possible."
"The Nasuni file storage platform doesn't work well when there are a high number of small files. This is the case when a directory structure contains more than 10,000 or 20,000 small files, e.g., 5 KB, 10 KB, or 15 KB. When the user is accessing these files from another geographical location, they might face a slow response or timeouts when connecting to the shares, and then to the files. This is because the file size is small. There is a scope of improvement with this solution when it comes to accessing a large number of small files."
"When users from one office save their changes, their peers in another office can see the changes within minutes. Of course, this is an area for constant improvement and we hope that they can still reduce the amount of time it takes to replicate changes."
"When we have to rebuild a filer or put a new one at a site, one of the things that I would like to be able to do is just repoint the data from Azure to it. As it is now, you need to copy it using a method like Robocopy."
"Nasuni provides enough reporting to see what's happening. You can see the number of shares, total volume, issues, conflicts, etc., but it doesn't provide much visibility from a content perspective. For example, it doesn't tell you the data age. When you're trying to sort and filter information, the data creation date is a critical factor. Nasuni doesn't give you that. You can't get a count of all the file types, like the number of PDFs, Word docs, and PPT files."
 

Pricing and Cost Advice

"The price of Kiteworks is reasonable."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"It's cheaper than a lot of alternatives but it's not cheap."
"Nasuni should provide small-scale licenses, like a 20 TB license. Currently, the smallest is a 30 TB license."
"There are cheaper forms of storage, but Nasuni is fairly priced for the functionality it offers. I can get basic file shares provisioned in Azure and pay for the storage and the CPU. The overall cost would be much less than Nasuni, but I would need to build the management console and encryption process, so it would cost a lot to develop that kind of functionality."
"The cost of licensing is negotiated and billed annually per terabyte."
"Its price is fair and reasonable. I don't have anything negative about its pricing and licensing. For us, there is also the cost of monitoring. We are monitoring through Xenos and not through Nasuni. That is another cost for us from the monitoring perspective, but as far as Nasuni goes, we don't have any other cost apart from the licensing fee."
"The pricing is fair. It's an enterprise-level solution so it's not inexpensive... The cost is pretty stable year over year."
"The cost is based on the capacity, which is approximately $100 USD per terabyte."
"Its pricing can get a tad expensive. When we first took Nasuni out, we were just paying for the service. We got storage at a reduced rate. It has now changed, and they're now more of an all-in-one type of thing. It can be quite expensive, but it works out. Apart from that, licensing-wise, it's very simple."
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Top Industries

By visitors reading reviews
Government
14%
Financial Services Firm
12%
Computer Software Company
8%
Manufacturing Company
7%
Computer Software Company
17%
Manufacturing Company
11%
Construction Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What do you like most about Kiteworks?
The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
What needs improvement with Kiteworks?
There is room for improvement in terms of support. My team always faces challenges in accessing fast resolution for the issues.
Does Nasuni have a good pricing model?
Based on the experience of my organization, Nasuni is definitely worth the money, since it gives you an all-in-one solution where you'd usually need several programs. About the cost, there isn't a ...
Is it easy to restore files with Nasuni?
As someone who has used this feature of Nasuni I can tell you - yes, it's good for file recovery and you'll definitely benefit from very quick times. I can't tell you if it's the best one because I...
What features and services does Nasuni offer?
Hi, if you pick Nasuni, you'll be benefiting from many services for a good price. Well, it's a personalized price you get after an agreement with the company but in my organization's case, it is a ...
 

Comparisons

 

Also Known As

Accellion
No data available
 

Learn More

 

Overview

 

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
American Standard, CBRE, Cushman & Wakefield, E*TRADE, Ithaca Energy, McLaren Construction, Morton Salt, Movado, Urban Outfitters, Western Digital
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