LogicMonitor vs Sumo Logic Security comparison

LogicMonitor

Read 26 LogicMonitor reviews

5,645 Views
3,148 Comparison Views

100% willing to recommend

Sumo Logic Security

Read 18 Sumo Logic Security reviews

2,155 Views
1,405 Comparison Views

95% willing to recommend

LogicMonitor

Sumo Logic Security

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between LogicMonitor and Sumo Logic Security based on real PeerSpot user reviews.

Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed LogicMonitor vs. Sumo Logic Security Report (Updated: July 2019).

Buyer's Guide

LogicMonitor vs. Sumo Logic Security

July 2019

Download the complete report

Helped 787,061 peers since 2012

Categories and Ranking

LogicMonitor

Average Rating

9.0

Number of Reviews

Ranking in other categories

Network Monitoring Software (15th), IT Infrastructure Monitoring (13th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (7th)

Sumo Logic Security

Average Rating

8.6

Number of Reviews

Ranking in other categories

Log Management (19th), Security Information and Event Management (SIEM) (17th), Security Orchestration Automation and Response (SOAR) (11th)

Featured Reviews

reviewer1918422

Enterprise Account Executive at a computer software company with 201-500 employees

May 22, 2024

Used for unified observability, network compliance with built-in multiple dashboard

LogicMonitor is a SaaS-based solution, but users can deploy it wherever they want. They can deploy collectors in the cloud, on-premises, on their servers, or VMs. It's flexible in how it can be deployed. However, unlike many other monitoring tools, you don't need to set up a lot of infrastructure. For an enterprise customer, LogicMonitor may not be considered excessively expensive. It tends to have a higher price tag compared to legacy monitoring solutions, yet it offers more value. Smaller customers with only a few hundred licenses might perceive it as pricier since they have fewer items to monitor and fewer demands. The true value of the solution shines in large, intricate environments where it can effectively monitor hundreds of devices. In terms of advice, anyone currently using a monitoring solution is likely aware of its shortcomings. I suggest not hesitating to challenge the status quo and explore alternative solutions. LogicMonitor, among others, represents a significant step forward in SaaS-based monitoring solutions. These platforms offer considerable value with minimal ramp-up time and learning curve. Considering a solution like LogicMonitor, it's crucial to identify the gaps in your current monitoring environment. I encourage you to try it; reach out to a reseller, such as myself, or directly to LogicMonitor to explore the platform. It's one of those situations where seeing is believing; you need to experience the value firsthand. We haven't had any issues with LogicMonitor. All of my clients have loved it and are renewing their subscriptions. It has been fantastic compared to many other tools we've used, especially in the reusability space. Overall, I rate the solution a ten out of ten.

Read full review

Varaprasad

Senior Technical Lead

Mar 22, 2023

Easy to use, simple to learn, and offers real-time observability

We primarily use the solution for security as well as application monitoring. We use it for security as well. The solution has been very critical for monitoring. It offers real-time observability. We're able to catch real issues right away. We can manage multiple screens with multiple panels.…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Having a full team at LogicMonitor for support is super helpful as they are available all the time to answer any questions you may have."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."

"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."

"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."

"LogicMonitor improved on-premises infrastructure monitoring in several ways. One key feature was dynamic resource allocation, although we didn't utilize it much in our system. The main functionalities we benefited from were email alerts, network mapping, and dashboards."

"The initial setup is very simple."

"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."

More LogicMonitor pros

"Scalability has been good for our needs. We haven't run into any scaling issues in regards to size so far."

"Sumo Logic is an easy solution to use. You can set it up very quickly, and it includes a lot of training videos."

"I have no concerns about the stability of the product. I feel it handles the stress we put on it very well."

"It helps a lot because we can troubleshoot issues pretty easily."

"The most valuable features of Sumo Logic Security are the rules, use cases, and ease of use. Additionally, the integration is straightforward and good GUI."

"Technical support is always great."

"Sumo Logic Security is a good solution for searching the logs and identifying the issues."

"For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly."

More Sumo Logic Security pros

Cons

"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."

"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."

"LogicMonitor's reporting capabilities definitely could use an improvement. We have made do with the dashboarding and done what we can to make that work for our customers. However, there are definitely customers who would like a PDF or some kind of report along those lines, where we have been utilizing other tools to provide them. The out-of-the-box LogicMonitor reporting is the only thing that we have been less than impressed with."

"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."

"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."

"Role-based permissions could be better and updating modules could be smoother."

More LogicMonitor cons

"We would like the ability to drill down into a dashboard and get into deeper levels."

"Sumo Logic needs to make sure integrating solutions are seamless."

"The integration with multiple sources could be better."

"There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries."

"The dashboard has room for improvement, because sometimes it is a difficult to create a specific dashboard or query. This would be a nice place to correct problems."

"The initial setup is the most stressful, like learning how to use it."

"It would be nice to have an improved ability to scroll through logs within a time frame. Right now, we can search for specific errors. However, if we want to look for "before and after" within a specific time frame, it's not easy using the tool. This would be an improvement."

"Sumo Logic Security is expensive, and its pricing could be improved."

More Sumo Logic Security cons

Pricing and Cost Advice

"The license is annual, and I'm not fully aware of what it costs. We have a through-cycle that we go through, and they've been generous with us going above our limit. They're not strict on it. At the end of the year, they got us to renew. We always add some cushion for what we expect. Also, if you need custom monitoring or design work, you can pay them for consulting services."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"The tool's pricing falls into the middle range."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"The solution is not expensive."

"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"They are expensive for the cloud."

More LogicMonitor pricing and cost advice

"Purchasing the solution through the AWS Marketplace is very easy."

"If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side."

"The AWS Marketplace pricing is fairly reasonable for what it does. I wouldn't call it expensive, but I wouldn't call it cheap. It is pretty good."

"The price scaling comes in a bit expensive."

"The license pricing model is based on the events that are processed through the solution."

"Purchasing Sumo Logic through the AWS Marketplace was a simple step."

"The only limit to the scalability of the product for us is how much we are willing to pay."

"The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price. For some small organizations, the price might be a little high."

More Sumo Logic Security pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.

See recommendations

787,061 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

22%

Financial Services Firm

10%

Manufacturing Company

Healthcare Company

Computer Software Company

15%

Financial Services Firm

11%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

See all answers

What is your experience regarding pricing and costs for LogicMonitor?

The solution is not expensive.

See all answers

What do you like most about Sumo Logic Security?

Sumo Logic Security is a good solution for searching the logs and identifying the issues.

See all answers

What is your experience regarding pricing and costs for Sumo Logic Security?

Storing logs in Sumo Logic Security is charged GB-wise, which is a little higher than other products.

See all answers

What needs improvement with Sumo Logic Security?

Sumo Logic Security is expensive, and its pricing could be improved.

See all answers

Comparisons

ScienceLogic vs LogicMonitor

Compared 9% of the time

SolarWinds NPM vs LogicMonitor

Compared 8% of the time

Zabbix vs LogicMonitor

Compared 8% of the time

OpsRamp vs LogicMonitor

Compared 5% of the time

SCOM vs LogicMonitor

Compared 5% of the time

More LogicMonitor Competitors

Wazuh vs Sumo Logic Security

Compared 11% of the time

Rapid7 InsightIDR vs Sumo Logic Security

Compared 11% of the time

Microsoft Sentinel vs Sumo Logic Security

Compared 10% of the time

Splunk Enterprise Security vs Sumo Logic Security

Compared 9% of the time

Google Chronicle Suite vs Sumo Logic Security

Compared 7% of the time

More Sumo Logic Security Competitors

Product Reports

Buyer's Guide

LogicMonitor

June 2024

Download LogicMonitor product report

Buyer's Guide

Sumo Logic Security

May 2024

Download Sumo Logic Security product report

Learn More

LogicMonitor

Sumo Logic

Overview

LogicMonitor, a unified observability platform, brings together comprehensive monitoring capabilities and enables observability across data centers, public/private clouds, and applications. LogicMonitor provides correlation, context, and clarity to understand the business impact and causes of complex IT incidents.

LogicMonitor is a SaaS-based unified observability platform that enables today’s digital enterprises to adopt a cloud-ready operating model for effectively meeting key business demands. The solution provides clarity across hybrid enterprise IT, and brings diverse IT and development teams together to solve complex problems. In addition, it enables IT to innovate faster while improving operations efficiency to the critical IT services they deliver.

LogicMonitor unifies IT teams around a single platform that allows for the collection, analysis, contextualization, and exploration of observable data in hybrid settings.

LogicMonitor Features

LogicMonitor has many valuable key features. Some of the most useful ones include:

A single source of truth for data onboarding, management, and exploration across infrastructure, apps, and IT stacks.

A robust ecosystem of community-supported LM modules to accelerate onboarding.

Provides an intuitive interface with dashboarding, reporting, and data exploration to regularly and effectively monitor and troubleshoot.

AIOps capabilities enable anomaly detection, early warning detection, and rapid root cause analysis for services, applications, and infrastructure.

Monitors across networks, systems, storage, and other IT infrastructure.

OpenTelemetry-based application microservices with business context and vendor independence.

Logging to aid infrastructure monitoring, anomaly identification, and troubleshooting.

LogicMonitor Benefits

There are many benefits to implementing LogicMonitor. Some of the biggest advantages the solution offers include:

Instantly resolve issues across DevOps and ITops teams with a single source of truth. Anticipate and discover problems early, eliminate dead ends in troubleshooting, and deploy more frequently with the confidence that hybrid IT is under control.
By evaluating IT data in real time for anomaly detection, you can gain predictive insights. Identify potential flaws by analyzing billions of metrics and data points from hundreds of IT devices and resources.
Consolidate monitoring across IT infrastructure and apps to save money and reduce risk. By replacing several point products, you can save money on licensing and maintenance.
Consolidate enterprise-scale and innovative capabilities into a single platform.
To enhance productivity, the solution offers complete visibility across the technological stack with insights, context, and correlation.

Reviews from Real Users

LogicMonitor stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:

Valentine C., Technical Service Delivery Manager at Sparx Solutions, writes of the solution, “As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform.” He adds, “I will rate it as a solid nine out of 10.”

Robert V., Teamlead at i-LEVEL ICT Solutions, notes, “One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot.”

Sumo Logic

Sumo Logic is a cloud-based machine data analytics company focusing on security, operations, and BI use cases. It provides log management and analytics services that leverage machine-generated big data to deliver real-time IT insights.

Sumo Logic is developed as a SaaS solution, it processes and analyzes large quantities of IT infrastructure data, spotting patterns and anomalies that can indicate a potential threat or significant event.

The platform is designed to help IT, security, and business operations teams develop, manage, and secure their applications and cloud infrastructures. It collects, aggregates, and analyzes data from various sources including servers, virtual machines, and network devices, providing visibility into complex systems.

What are the key features of Sumo Logic?

Real-time Analytics: Continuous queries and live dashboards that provide insights into application performance, user behavior, and security threats.
Advanced Machine Learning: Utilizes machine learning algorithms to identify trends, anomalies, and patterns.
Integrated Threat Intelligence: Tools and workflows to enhance security postures by detecting threats and anomalies.
Multi-tenant Cloud Service: Allows users to operate in a shared cloud environment securely.

The solution aims to simplify data complexity, streamline operations, and provide actionable insights to businesses across various industries.

Sumo Logic is designed to handle high data volumes from multiple sources without diminishing performance. It is primarily deployed in the cloud with seamless integrations for AWS, Google Cloud, and Microsoft Azure. This flexibility allows users to leverage Sumo Logic’s capabilities regardless of their existing cloud infrastructure.

In summary, Sumo Logic is a comprehensive, AI-driven analytics solution ideal for businesses looking to enhance their IT and security operations through data-driven insights and real-time monitoring. Its flexible deployment options and scalable pricing model make it accessible for various business sizes and sectors.

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Buyer's Guide

LogicMonitor vs. Sumo Logic Security

July 2019

Free Report: LogicMonitor vs. Sumo Logic Security

Find out what your peers are saying about LogicMonitor vs. Sumo Logic Security and other solutions. Updated: July 2019.

DOWNLOAD NOW

787,061 professionals have used our research since 2012.

See our LogicMonitor vs. Sumo Logic Security report.

See our list of best Security Information and Event Management (SIEM) vendors.

We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.