We performed a comparison between LogMeIn Central and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."
"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"Provides remote access, allows me to get inside our network to be able to fix problems."
"It is a scalable solution."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"The most valuable features are availability and security."
"The most valuable feature is that it gives me full accessibility to my servers."
"Since the tool has a graphical user interface, it's easier for us to access the server."
"It's pretty stable."
"It's simple and easy to use."
"The solution offers good value for money."
"The performance is one of the main features of this solution."
"The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy."
"Do not use the technical support."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"There are some screens that are just ugly and difficult to manipulate."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"It's not really a true RMM product but more of just a remote access."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"I do not like the antivirus."
"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "
"It could offer better security for enterprises."
"I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services."
"We've had issues with security breaches."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"We'd like them to continue to improve on security."
"Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it."
"The pricing could be better."
"We'd like to see more integration with other vendors."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. LogMeIn Central is rated 8.6, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, Atera and Kaseya VSA, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.