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LogMeIn Central vs Microsoft Remote Desktop Services comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (14th)
Microsoft Remote Desktop Se...
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
84
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (5th)
 

Mindshare comparison

LogMeIn Central and Microsoft Remote Desktop Services aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.2%, down 4.4% compared to last year.
Microsoft Remote Desktop Services, on the other hand, focuses on Remote Access, holds 8.2% mindshare, down 11.6% since last year.
Remote Monitoring and Management (RMM) Market Share Distribution
ProductMarket Share (%)
LogMeIn Central3.2%
Kaseya VSA15.8%
NinjaOne11.4%
Other69.6%
Remote Monitoring and Management (RMM)
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Remote Desktop Services8.2%
TeamViewer Business9.8%
Microsoft Intune9.1%
Other72.9%
Remote Access
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
reviewer2797143 - PeerSpot reviewer
Sr. Compliance Analyst at a computer software company with 51-200 employees
Rapid secure remote access has improved collaboration and centralized server management
The best features Microsoft Remote Desktop Services offers include being able to log in and being able to control other machines. Controlling other machines helps me in my role as it improves our workflow, allowing us to get in rapidly and do our work. Microsoft Remote Desktop Services has positively impacted my organization by allowing us to remote in rapidly and securely. The secure aspect of Microsoft Remote Desktop Services helps my team stay secure by supporting MFA, which allows us to secure who logs in. Microsoft Remote Desktop Services helps my team collaborate and work together by allowing us to put everything in one ecosystem with the integration, and it works very well with Windows Server, Active Directory, and Azure. Microsoft Remote Desktop Services handles updates and maintenance in my environment easily, as it is easy to manage. Microsoft Remote Desktop Services performs very well in terms of reliability and uptime for my organization, and I appreciate this feature. Microsoft Remote Desktop Services integrates with my existing security tools and policies and is compatible with our security stack, as we are a Microsoft shop, and it works well with us. When multiple users are logged in at the same time, we have not noticed any issues with Microsoft Remote Desktop Services. The user experience for my team with Microsoft Remote Desktop Services is intuitive and easy to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The alerts are helpful."
"Provides remote access, allows me to get inside our network to be able to fix problems."
"It is a scalable solution."
"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."
"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"I like being able to dial in and transfer files for updates."
"Unattended remote assistance."
"Using Microsoft Remote Desktop Services has helped my team save time and improve productivity because we had Microsoft servers that were impossible to connect from our MacBook Pro laptops, and once we started using RDP, we could connect and move forward to deliver the project."
"Microsoft Remote Desktop Services is highly stable."
"Everything is really good and it works well."
"It's largely stable."
"The product's initial setup phase was easy."
"It's simple and easy to use."
"We have scaled the solution and find this easy to do."
"The product saves time."
 

Cons

"I do not like the antivirus."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"The solution is expensive as hell."
"There are some screens that are just ugly and difficult to manipulate."
"Sometimes it just fails to load."
"Do not use the technical support."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"Microsoft still has some really bad remote desktop appliance for Mac."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
"The only problem I see is that when I am connected, there is a certain lag because of the network."
"The user interface needs improvement."
"The current process I have to go through to get a Windows 11 VM up and running is difficult. Windows 10 worked a whole lot better than Windows 11."
"Lacks a notification feature when internet is down."
"We would like configuration to be automatic and the price to be close to zero, however, that's not realistic."
 

Pricing and Cost Advice

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."
"It really is an expensive product for me.​"
"The solution's price is reasonable."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"Pricing is a little on the expensive side, compared to what TeamViewer has offered."
"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
"The solution is expensive. Since things are made to be a bit easier in the solution, the solution's cost is a bit on the higher side."
"The solution is overly expensive."
"There is a licensing cost."
"I would say it's expensive as there similar products available for free."
"We do not have to pay for the product."
"The solution has a pretty comparable pricing."
"Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
"I think that Microsoft Remote Desktop Services is expensive compared to Login solution."
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Top Industries

By visitors reading reviews
Performing Arts
9%
Healthcare Company
7%
Manufacturing Company
7%
Educational Organization
7%
Manufacturing Company
12%
Computer Software Company
10%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise16
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
In limited use cases, Microsoft Remote Desktop Services is free as it is defaulted by any Microsoft license. The paid version for enterprise requires RDS ( /products/amazon-rds-reviews ) CALs, or c...
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services could be improved because we have keyboard compatibility issues with some platforms; on macOS, we sometimes experience keyboard connectivity issues, and it can be ...
 

Also Known As

No data available
Remote Desktop Services
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
Bank Alfalah Ltd.
Find out what your peers are saying about NinjaOne, Kaseya, datto and others in Remote Monitoring and Management (RMM). Updated: January 2026.
881,821 professionals have used our research since 2012.