MHR iTrent vs Workday comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

MHR iTrent
Ranking in Benefits Administration
18th
Ranking in Cloud HCM
23rd
Average Rating
4.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Workday
Ranking in Benefits Administration
1st
Ranking in Cloud HCM
2nd
Average Rating
8.2
Number of Reviews
52
Ranking in other categories
Talent Management (2nd), Talent Acquisition (1st)
 

Market share comparison

As of June 2024, in the Cloud HCM category, the market share of MHR iTrent is 0.7% and it increased by 67.1% compared to the previous year. The market share of Workday is 18.6% and it decreased by 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
Unique Categories:
Benefits Administration
1.6%
Talent Management
17.4%
 

Featured Reviews

SB
Aug 8, 2023
A scalable solution with good functionalities, but customer support needs to improve
We use the whole integrated payroll HR system. I'm more on the payroll side. They do not host us, but we host ourselves MHR iTrent's functionality and the payroll part are good. It was all set up before I started. Customer support and getting help from MHR iTrent are not great at all. MHR iTrent…
Praveen KumarN - PeerSpot reviewer
Feb 9, 2024
Helps manage the calendar, but they could provide a web chatbot feature
We use the platform for tasks, including applying for leaves, communication, and adhering to our organization's policies through efficient goal setting and reviews The platform doesn't help me in decision-making as I have used it only for basic applications, including applying for leaves and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"The most helpful Workday features for our HR processes were in HCM, particularly in areas like talent, compensation, benefits, and learning."
"It's easy to set up."
"Workday is easy to use. Timesheet and resource management are also easy."
"I would say that we have definitely seen a return on investment."
"Workday is a holistic HR solution."
"Workday is a secure product."
"The platform itself is very robust and I generally like the reporting and analytics capability."
"It is quite user-friendly."
 

Cons

"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"The user interface could be modernized somehow."
"The solution has to work a lot on financial integrations, material management and CRM modules."
"The solution has some features missing when you put them in the test studio or Confluence Studio. I would like the tool’s coding to be easier to understand and automated. Most of the coding these days is automated. Any query given can pull the answer directly which can make the solution easier to understand."
"For time management, it does not have a calendar generator. For example, if you want to have a shift calendar for an entire year, you need to push the entire year's calendar into the system instead of being able to generate it using a time management pattern."
"There were a lot of issues. There were consistency or accuracy issues with the data we had, and every time we had to pull reports in Workday, it was difficult."
"We would like to see improvement in the mobile app variant of this solution. The time sheet entry and approval, and the geo-tagging features all need to have their functionality updated, in order to be comparable with other products on the market."
"Workday does not support many Korean language features. So, it will be great if they have some development on the Korean language side – then it will be really powerful in our market."
"Workday has several helpful features. It has categorized payroll processes into sections, such as CTC separation and pay slips. It also provides detailed information on promotions and salary hikes, showing changes from the previous year to the current year. This includes a clear view of the new CTC and the monthly paycheck breakdown."
 

Pricing and Cost Advice

Information not available
"You have the license fee per module, and then you have a kind of annual training fee, which is a kind of add-on. I wouldn't say it is exhaustive; it is minor. Licensing is pretty transparent for most of the part."
"I would rate the solution’s pricing a six out of ten."
"It has an annual subscription rate, but I'm not sure how it will work."
"It is on a yearly basis."
"Its price is pretty high. It is more expensive than what is offered by other competitors in the market."
"It's very, very expensive."
"Workday is an expensive solution."
"I need to pay for a license. It is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
14%
Government
10%
Real Estate/Law Firm
9%
Educational Organization
27%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about MHR iTrent?
MHR iTrent's functionality and the payroll part are good.
What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What do you like most about Workday?
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
What is your experience regarding pricing and costs for Workday?
It's very, very expensive. When I was in a startup company, we tried to adopt Workday. We called them and asked how much it would cost for our company. And the first answer from the salesperson was...
 

Comparisons

 

Also Known As

MidlandHR iTrent, iTrent
No data available
 

Learn More

 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about MHR iTrent vs. Workday and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.