Microsoft Entra External ID vs Okta Customer Identity comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Entra External ID
Ranking in Customer Identity and Access Management (CIAM)
13th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (24th), Microsoft Security Suite (33rd)
Okta Customer Identity
Ranking in Customer Identity and Access Management (CIAM)
5th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Customer Identity and Access Management (CIAM) category, the market share of Microsoft Entra External ID is 12.1% and it increased by 1171.0% compared to the previous year. The market share of Okta Customer Identity is 5.7% and it decreased by 55.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM)
Unique Categories:
Identity and Access Management as a Service (IDaaS) (IAMaaS)
1.2%
Microsoft Security Suite
0.3%
No other categories found
 

Featured Reviews

Use Microsoft Entra External ID?
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AmitSingh2 - PeerSpot reviewer
Sep 2, 2022
Easy to use, with a user-friendly admin portal; allows efficient provisioning and de-provisioning, and even its workflow automation feature is easy to understand
I'm using the latest version of Okta Customer Identity. My company has a partnership with Okta Customer Identity. Two thousand people use Okta Customer Identity within the company, mostly engineers. Three people take care of the deployment and maintenance of the solution: one junior engineer, one system engineer, and one architect. There's a plan to increase the number of users of Okta Customer Identity in the future. My advice to people looking into implementing the solution is to go ahead and implement it. Okta Customer Identity is a very good technology to work with, with a very knowledgeable support team. You'll get instant support, and the team is very supportive. My rating for Okta Customer Identity is eight out of ten. I'm not scoring it a ten because of some gaps. It's fine for me right now, but in the future, I would like to see improvements in the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"Okta's pricing is right where it needs to be and right in the middle of the market."
"Pricing might be high, but it comes down when the number of people using the product goes up."
"The price of the solution is fair for what it offers."
"We pay 23 pence (approximately $0.30 USD) per user, annually, for 150,000 users."
"The solution is really expensive."
"Okta Customer Identity is not an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Financial Services Firm
12%
Healthcare Company
8%
Manufacturing Company
7%
Financial Services Firm
15%
Computer Software Company
11%
Healthcare Company
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Okta Customer Identity?
Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases.
What is your experience regarding pricing and costs for Okta Customer Identity?
The pricing model for the Customer Identity product is based on Monthly Unique Users (MUI). The pricing itself is a bit more expensive than the other products in the market so far. Since I know the...
What needs improvement with Okta Customer Identity?
Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta ...
 

Also Known As

Azure Active Directory External Identities
No data available
 

Learn More

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Overview

 

Sample Customers

Information Not Available
FedEx, Adobe, National Geographic, Tyson, Hewlett Packard Enterprise
Find out what your peers are saying about Auth0, Ping Identity, Omada and others in Customer Identity and Access Management (CIAM). Updated: May 2024.
787,033 professionals have used our research since 2012.