We performed a comparison between MuleSoft Composer and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The advantage of using MuleSoft as part as the Salesforce ecosystem is that anything new they build is guaranteed to work with the new features that are coming from the other side."
"The product is easy to use. You don't need programming skills to use it."
"The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues."
"The prebuilt connectors have saved our customers a lot of time and money."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"The solution is a SaaS and does not require a complex setup."
"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."
"Zapier luckily has a wide range of integrations, I would say."
"The product's initial setup phase was very easy."
"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"This solution could be improved by offering more integrations with other platforms."
"MuleSoft Composer needs to improve its interface and scalability."
"The technical support team's response time must be improved."
"One additional feature they could add might be something like regional prices. Since we're based in Brazil, we pay in dollars but earn in Brazilian Real."
"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
"My biggest concern with Zapier would be their pricing strategy."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
"The pricing could be a little cheaper."
"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."
"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."
MuleSoft Composer is ranked 13th in Cloud Data Integration with 4 reviews while Zapier is ranked 10th in Cloud Data Integration with 41 reviews. MuleSoft Composer is rated 8.0, while Zapier is rated 8.6. The top reviewer of MuleSoft Composer writes "Handles a wide variety of data sources and efficiently organizes and manages integration processes". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". MuleSoft Composer is most compared with Mule Anypoint Platform, Workato, Celigo Integration Platform, Microsoft Azure Logic Apps and Jitterbit Harmony , whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, Coefficient and Coupler.io. See our MuleSoft Composer vs. Zapier report.
See our list of best Cloud Data Integration vendors.
We monitor all Cloud Data Integration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.