N-able N-central vs SolarWinds Network Configuration Manager comparison

"The solution's service is good."

"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."

"I like the remote connectivity, reporting suite, and patch management module."

"The most valuable feature of N-able N-central is the many options it has."

"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."

"The features we find most valuable is the configuration backup automation, the configuration compliance, the security vulnerability detection and upgrading devices."

"Configuration refers to the specific settings and options that determine how a device or system behaves. It can include things, such as network settings, security settings, and other options that are specific to the device or system in question. One of the most valuable features of the solution was its ability to track and monitor changes to the configuration of devices on a network. This can be useful for troubleshooting and identifying potential issues. By keeping track of who made changes to the configuration and when it can be easier to determine the cause of any problems that may arise."

"The feature that I really enjoy is the ability to script changes across all of your devices."

"The scanning features have proven to be highly valuable, particularly due to the comprehensive information they provide."

"Its main functionality is highly beneficial as it centralizes the management of configuration items across the network."

"I use it for monitoring the entire network for the company. We oversee nodes down, we oversee devices heading up to crossing the threshold for CPU usage. We oversee power so power backups on the switches, we oversee if they're down or if they're failing. We oversee any node down or any router from any vendor."

"The configuration compliance aspect of SolarWinds Network Configuration Manager allows for easy comparison of configuration settings across branches, ensuring adherence to security guidelines and best practices. Automation capabilities have greatly impacted workflows, enabling tasks such as configuration backups, template deployment, and firmware upgrades to be automated, thereby streamlining processes and saving time. Compliance reporting features provide valuable insights into network compliance, offering pre-built security audit reports and customizable options to meet specific requirements."

"It allows us to manage backups in big companies. It is also useful in managing the configuration changes."

"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."

"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."

"The solution's overall integration should be improved."

"There is room for improvement in the development of custom monitoring services."

"The integration with other applications could be better."

"The Network Configuration Manager needs to improve the access control list compliance."

"The third-party plugins available in the solution could improve. I have received some issues with the templates."

"There are certain limitations of node-related monitoring"

"Its customer service response could be faster."

"When it comes to the way of managing the network devices, SolarWinds Network Configuration Manager should provide the simplest way that devices can relate to the server. For example, when we want to get the devices on board, we go by SSH to make the SolarWinds Network Configuration Manager create the connectivity with the device. After that, we pull the configuration. It would be helpful if they could combine both so that everything will be done in one step."

"The network logs could be improved. When the error logs come across with those false positive alarms in the error logs."

"When we run the SolarWinds NCM jobs at the cellular line, it runs in the morning. They're just not finishing. We're getting false processing."

"The solution could have better integration."

"N-able N-central is not an expensive solution."

"There is a license needed to use SolarWinds Network Configuration Manager."

"I have a yearly subscription."

"We have to pay additionally for its support and maintenance."

"You have a base license for 50 devices, and then you can add more licenses as you go."

"The price of the solution is high compared to other solutions."

"Additional costs beyond the standard licensing fee are inevitable."

"With a minimal bundle, we pay about $3000 a year in licensing costs. If you have multiple devices in your network, you must buy the bundle, which is 100% identical for your infrastructure. If you have 15 devices, you need 15 licenses, for example. That's one bundle. You don't pay for anything over and above that."

"Pricing is reasonable and competitive."