OpenText Identity Manager vs Ping Identity Platform comparison

The compared OpenText and Ping Identity solutions aren't in the same category. OpenText is ranked #9 in UP , with an average rating of 8.0, and holds a 3.1% mindshare in the category. Ping Identity is ranked #7 in AS , with an average rating of 8.3, and holds a 3.6% mindshare. Additionally, 87% of OpenText users are willing to recommend the solution, compared to 100% of Ping Identity users who would recommend it.

OpenText Identity Manager

Read 18 OpenText Identity Manager reviews

1,759 Views
739 Comparison Views

87% willing to recommend

Ping Identity Platform

Read 30 Ping Identity Platform reviews

6,089 Views
2,009 Comparison Views

100% willing to recommend

OpenText Identity Manager

Ping Identity Platform

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between OpenText Identity Manager and Ping Identity Platform based on real PeerSpot user reviews.

Find out what your peers are saying about One Identity, SailPoint, Saviynt and others in User Provisioning Software.

To learn more, read our detailed User Provisioning Software Report (Updated: January 2026).

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User Provisioning Software

January 2026

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Helped 881,821 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Identity Manager

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

User Provisioning Software (9th), Identity Management (IM) (17th)

Ping Identity Platform

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (4th), Authentication Systems (7th), Data Governance (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (3rd), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. OpenText Identity Manager is designed for User Provisioning Software and holds a mindshare of 3.1%, down 3.3% compared to last year.
Ping Identity Platform, on the other hand, focuses on Authentication Systems, holds 3.6% mindshare, up 3.5% since last year.

User Provisioning Software Market Share Distribution
Product	Market Share (%)
OpenText Identity Manager	3.1%
SailPoint Identity Security Cloud	24.5%
Saviynt	13.0%
Other	59.4%

User Provisioning Software

Authentication Systems Market Share Distribution
Product	Market Share (%)
Ping Identity Platform	3.6%
Microsoft Entra ID	7.8%
Cisco Duo	5.0%
Other	83.6%

Authentication Systems

Featured Reviews

reviewer2401464

Architect at a consultancy with 51-200 employees

Updates systems quickly and does not have a limit on the number of users

NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Read full review

Shruthi R Varikoti

Senior ServiceNow Developer at Wells Fargo

Generative AI automates access reviews and provides workflow efficiencies

I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."

"The main value lies in the simplicity of implementation, as well as its customized look and feel."

"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."

"The product is easy to use."

"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."

"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."

"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."

More OpenText Identity Manager pros

"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."

"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."

"It provides ease of connecting all our devices."

"The solution has a smooth and configurable user interface for single sign-on capabilities."

"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."

"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."

"This is a user-friendly solution."

"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."

More Ping Identity Platform pros

Cons

"The interface is old and outdated, and the design software seems archaic."

"NetIQ Identity Manager could improve by updating the user portal, it is out of date."

"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."

"The integrations must be made easier."

"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."

"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."

"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."

More OpenText Identity Manager cons

"The solution should allow for better integration with other platforms and the UBT."

"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."

"It requires some expertise to set up and manage."

"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."

"We had issues with the stability."

"It has a long way to go until it is a cloud-based solution."

"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."

"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."

More Ping Identity Platform cons

Pricing and Cost Advice

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

"The solution is quite affordable."

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

"The price of the solution is a bit high and could be reduced."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"The product is costly."

"The pricing is neither too expensive nor too cheap."

"Ping Identity Platform is not very expensive."

"The tool is quite affordable."

"PingID's pricing is pretty competitive."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

More Ping Identity Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

Computer Software Company

Financial Services Firm

Marketing Services Firm

Financial Services Firm

22%

Manufacturing Company

10%

Retailer

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	20

Questions from the Community

What do you like most about NetIQ Identity Manager?

The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...

See all answers

What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...

See all answers

What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...

See all answers

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

See all answers

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

Comparisons

SailPoint Identity Security Cloud vs OpenText Identity Manager

Compared 15% of the time

Microsoft Entra ID vs OpenText Identity Manager

Compared 11% of the time

One Identity Manager vs OpenText Identity Manager

Compared 8% of the time

EVOLVEUM midPoint vs OpenText Identity Manager

Compared 6% of the time

One Identity Active Roles vs OpenText Identity Manager

Compared 6% of the time

More OpenText Identity Manager Competitors

Microsoft Entra ID vs Ping Identity Platform

Compared 11% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 6% of the time

ForgeRock vs Ping Identity Platform

Compared 6% of the time

Okta Platform vs Ping Identity Platform

Compared 5% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 5% of the time

More Ping Identity Platform Competitors

Product Reports

Buyer's Guide

OpenText Identity Manager

January 2026

Download OpenText Identity Manager product report

Buyer's Guide

Ping Identity Platform

January 2026

Download Ping Identity Platform product report

Also Known As

Novell Identity Manager

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Overview

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Sample Customers

Sheetz

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Buyer's Guide

User Provisioning Software

January 2026

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