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NetWitness NDR vs Trellix Endpoint Detection and Response (EDR) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Cortex XDR reduces operational costs, offers better value than Microsoft Defender, and enhances ROI via automation and integration.
Sentiment score
8.0
Implementing NetWitness NDR enhances security, improves network visibility, reduces costs, and boosts efficiency and productivity for businesses.
Sentiment score
6.7
Trellix EDR enhances security and operational efficiency, offering improved visibility and quick issue resolution but requires technical expertise.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
The advanced detection and mitigation capabilities ensure the highest level of protection and proper detection for command and control and bot attacks.
Business Development Manager at a retailer with 10,001+ employees
I have seen a return on investment with Trellix Endpoint Detection and Response (EDR); a lot of time is saved as it minimizes the efforts of manual work.
Security Engineer at LTI Mindtree
 

Customer Service

Sentiment score
7.0
Cortex XDR support is praised for expertise and responsiveness, but faces inconsistency and regional communication issues. Ratings: 8-9/10.
Sentiment score
7.3
NetWitness NDR's customer service is generally efficient and highly regarded, though some users report occasional slow response times.
Sentiment score
6.4
Trellix EDR customer service is inconsistent, with varied satisfaction due to response time and expertise differences.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
I have contracted support and also have an operating control so I can get various types of support.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
On our servers, we do not want it to touch our resources, so we deployed Sophos XDR on the server.
Security Administrator at a insurance company with 1,001-5,000 employees
The customer support for Trellix Endpoint Detection and Response (EDR) is excellent.
Security Engineer at LTI Mindtree
 

Scalability Issues

Sentiment score
7.6
Cortex XDR efficiently manages extensive workloads across company sizes, praised for scalability, cloud capabilities, and high user satisfaction.
Sentiment score
7.0
NetWitness NDR is scalable for large enterprises, though some users report issues with scalability and agent migration.
Sentiment score
7.0
Trellix EDR offers scalable, centralized cloud-based security management, praised for deployment ease but with varied scalability experiences.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
Trellix Endpoint Detection and Response (EDR) is really scalable, allowing easy deployment with its agent across all devices and servers within the organization.
Security Engineer at LTI Mindtree
 

Stability Issues

Sentiment score
8.0
Cortex XDR is praised for reliable stability and improved performance, despite rare lag during high-stress data loads.
Sentiment score
7.7
NetWitness NDR is generally reliable, providing real-time data and stability, though minor technical issues are occasionally reported.
Sentiment score
7.9
Trellix EDR is stable with minor resource and deployment issues, improved in newer versions, requiring skilled usage for best performance.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
So I have to use Sophos XDR on servers because Sophos XDR does not consume resources.
Security Administrator at a insurance company with 1,001-5,000 employees
 

Room For Improvement

Cortex XDR needs better integration, pricing, UI, feature parity, and automation, while reducing resource use and false positives.
NetWitness NDR requires improvements in UI, scalability, detectability, integration, session times, pricing, training, and features, making it complex and slow.
Trellix EDR requires AI improvements, better integration, user training, efficiency, and merging with McAfee for streamlined management and effectiveness.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
I am seeing, for workflows, some sort of ethical hacking to test our environment.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
One area where Trellix Endpoint Detection and Response (EDR) can be improved is the lack of device or user mapping.
Business Development Manager at a retailer with 10,001+ employees
 

Setup Cost

Cortex XDR offers competitive pricing between $55-$90, though setup costs are high, with flexible licensing for cloud and on-prem use.
Trellix EDR offers cost-effective tiered pricing for midsize businesses with flexible contracts, but regional cost variations may affect affordability.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
For the license requirement, we worked with the vendor to secure the minimum price for Trellix endpoint solutions, with no additional costs charged by the vendor.
Security Engineer at LTI Mindtree
My experience with pricing, setup cost, and licensing is very cost-effective.
Business Development Manager at a retailer with 10,001+ employees
I am unsure about pricing.
Senior Information Security Specialist at a consultancy with 51-200 employees
 

Valuable Features

Cortex XDR offers advanced AI-driven analytics, multi-layered security, and automation, enhancing threat detection and incident response efficiency.
NetWitness NDR offers high detection rates, real-time malware response, third-party integration, and a user-friendly, interoperable interface with advanced analytics.
Trellix EDR excels in threat detection, user-friendly interface, real-time monitoring, and scalable security across networks and environments.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
Trellix Endpoint Detection and Response (EDR) has very good threat hunting capability.
Security Administrator at a insurance company with 1,001-5,000 employees
Advanced detection capabilities ensure that targeted attacks will be detected and blocked before they arrive at our network.
Business Development Manager at a retailer with 10,001+ employees
Trellix Endpoint Detection and Response (EDR) has positively impacted my organization by allowing us to protect our servers from malware and attacks, ensuring we can safeguard our clients.
Senior Information Security Specialist at a consultancy with 51-200 employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
NetWitness NDR
Ranking in Endpoint Detection and Response (EDR)
58th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Endpoint Protection Platform (EPP) (48th), Threat Intelligence Platforms (TIP) (34th), Security Orchestration Automation and Response (SOAR) (23rd), Network Detection and Response (NDR) (19th), Extended Detection and Response (XDR) (39th)
Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of NetWitness NDR is 1.0%, up from 0.4% compared to the previous year. The mindshare of Trellix Endpoint Detection and Response (EDR) is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.5%
Trellix Endpoint Detection and Response (EDR)1.0%
NetWitness NDR1.0%
Other94.5%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer1799727 - PeerSpot reviewer
Manager, IT Security Operations at a non-profit with 11-50 employees
Reliable and good support but can be expensive
I have no real complaints about the solution. Threat detection could be better. They need to enhance their threat intelligence feeds. We would like to have more IOCs or more trade intelligence to not only rely on the intelligence of the engineer in charge but to have some threat intelligence and some seeds of IOCs and to have the host have some artificial intelligence to reduce the number of false positives. I don't see this solution being very scalable. The solution is pricey.
Duncan  Kims - PeerSpot reviewer
Business Development Manager at a retailer with 10,001+ employees
Advanced detection has reduced targeted attacks and builds daily confidence in our defenses
Trellix Endpoint Detection and Response (EDR) has a very low false positive rate compared to other products, thus increasing the SOC efficiency in how my team relies on the solution day-to-day.With the best features Trellix Endpoint Detection and Response (EDR) offers, ease of SOAR integration helps to automate the IOC distribution, and our security team and management trust the product. Advanced detection capabilities ensure that targeted attacks will be detected and blocked before they arrive at our network. SOAR integration has assisted our security team and management in trusting the product.
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
7%
Financial Services Firm
15%
Construction Company
7%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise20
Large Enterprise51
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise14
 

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My experience with pricing, setup cost, and licensing is very cost-effective, but for small organizations working und...
What needs improvement with McAfee MVISION Endpoint Detection and Response?
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
RSA ECAT, NetWitness Network
McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
ADP, Ameritas, Partners Healthcare
Sutherland Global Services
Find out what your peers are saying about NetWitness NDR vs. Trellix Endpoint Detection and Response (EDR) and other solutions. Updated: April 2026.
899,917 professionals have used our research since 2012.