As of June 2024, in the Enterprise Content Management category, the market share of OpenText eDOCS is 1.2% and it decreased by 30.8% compared to the previous year. The market share of OpenText Extended ECM is 11.4% and it decreased by 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Unique Categories:

No other categories found

Content Collaboration Platforms

1.8%

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MatthewSmith2

Senior Account Manager at Syntergy

Oct 20, 2023

Has the ability to add metadata and use that to categorize information, but its user interface could be improved

If done right, the integration of OpenText Extended ECM with applications like Microsoft 365 or Salesforce helps eliminate content silos in our organization. The elimination of content silos has made our operations smoother and more efficient. The range of Extended ECM's integrated capabilities in addressing complex use cases is pretty good. OpenText Extended ECM has helped connect our content to our business processes. This connection between our content and business processes makes things more efficient and removes barriers. OpenText Extended ECM has helped increase our organization's productivity by about 25%. Overall, I rate OpenText Extended ECM a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice

Information not available

"OpenText Extended ECM is an expensive solution."

"The tool's pricing is confusing to the end customer."

"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."

"Both Open Text ECM and IBM File share are expensive."

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"The product is pricey."

"The solution is expensive."

More OpenText Extended ECM pricing and cost advice

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Top Industries

By visitors reading reviews

Government

26%

Computer Software Company

10%

Manufacturing Company

10%

Legal Firm

Government

13%

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about OpenText Content Suite Platform?

We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...

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What is your experience regarding pricing and costs for OpenText Content Suite Platform?

It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the lo...

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What needs improvement with OpenText Content Suite Platform?

We make iterations on it. Every year, they usually ask for some small things. Overall, they are pretty happy with it. Being the IT person here, I do think there are areas for improvement, but both ...

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Comparisons

SharePoint vs OpenText eDOCS

Compared 37% of the time

OpenText Documentum vs OpenText eDOCS

Compared 13% of the time

Laserfiche Rio vs OpenText eDOCS

Compared 11% of the time

More OpenText eDOCS Competitors

OpenText Documentum vs OpenText Extended ECM

Compared 25% of the time

SharePoint vs OpenText Extended ECM

Compared 21% of the time

IBM FileNet vs OpenText Extended ECM

Compared 13% of the time

Hyland OnBase vs OpenText Extended ECM

Compared 7% of the time

Microsoft OneDrive vs OpenText Extended ECM

Compared 4% of the time

More OpenText Extended ECM Competitors

Product Reports

Buyer's Guide

Enterprise Content Management

May 2024

Download OpenText eDOCS product report

Buyer's Guide

OpenText Extended ECM

May 2024

Download OpenText Extended ECM product report

Also Known As

No data available

OpenText Content Suite Platform, OpenText Core Share

Learn More

OpenText

Overview

OpenText eDOCS is a light-footprint, cost-effective and highly-flexible enterprise content management (ECM) solution for Legal, Corporate Legal, Public Sector and Professional Service organizations and corporate law departments.

OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

Sample Customers

Office of General Counsel (OGC) for the City of Jacksonville, MMG, Fox Entertainment Group, Evans & Dixon, TerraLink

ATCO Australia, MSIG Asia, Orica, Salt River Project

Buyer's Guide

Enterprise Content Management

May 2024

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787,061 professionals have used our research since 2012.

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.