We performed a comparison between OpenText Operations Bridge and OpsRamp based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I've found the solution to be very scalable."
"Flexible dashboard with the availability of widgets."
"The event correlation is the most valuable aspect of the solution."
"The initial setup is pretty straightforward. It's not complex at all."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"The most valuable feature is its ability to integrate with everything."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"Predictive analysis is a valued feature."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"The technical support is fantastic, and they are fast to respond."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
"I'm not aware of areas that need improvement."
"The initial setup is a little bit complex."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"pology-based event correlation does not work well with NNM events."
"The service takes a very long time to start and it requires a lot of resources."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"An area of improvement would be application monitoring."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"Automation is currently quite complex and needs to be improved."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"OpsRamp cannot be scaled for big and large company deployments."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews while OpsRamp is ranked 4th in Event Monitoring with 10 reviews. OpenText Operations Bridge is rated 7.8, while OpsRamp is rated 7.8. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". OpenText Operations Bridge is most compared with SCOM, BMC Helix Monitor, Splunk Enterprise Security, IDERA SQL Diagnostic Manager for SQL Server and PagerDuty Operations Cloud, whereas OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and BMC Helix Monitor. See our OpenText Operations Bridge vs. OpsRamp report.
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