OpenText Operations Bridge vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

OpenText Operations Bridge
Ranking in Event Monitoring
8th
Average Rating
7.8
Number of Reviews
44
Ranking in other categories
IT Operations Analytics (10th), Cloud Monitoring Software (34th)
SCOM
Ranking in Event Monitoring
3rd
Average Rating
7.8
Number of Reviews
78
Ranking in other categories
Network Monitoring Software (10th)
 

Market share comparison

As of June 2024, in the Event Monitoring category, the market share of OpenText Operations Bridge is 6.5% and it increased by 10.9% compared to the previous year. The market share of SCOM is 8.6% and it decreased by 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
Unique Categories:
IT Operations Analytics
6.4%
Cloud Monitoring Software
0.5%
Network Monitoring Software
2.7%
 

Featured Reviews

Volodymyr Bondarchuk - PeerSpot reviewer
Nov 29, 2022
Has instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure
I have experience with other solutions apart from Micro Focus Operations Bridge, for example, NetIQ Operations Center and NetIQ AppManager. I also have experience with network performance monitoring solutions, for example, Microsoft SCOM, and some open-source products, such as Nagios and Zabbix. What makes Micro Focus Operations Bridge better than others is that it works as an umbrella and includes different models for different types of monitoring. At the same time, an open-source product does not give you this kind of functionality. Instead, an open-source product only gives you classic monitoring functionalities in some areas of network performance but not for all areas of monitoring solutions or infrastructure. Microsoft SCOM, at the moment, has many new features, and it's similar to Micro Focus which focuses on network performance and traffic monitoring, so my company uses it together with Micro Focus for monitoring.
Trevor Watkins - PeerSpot reviewer
Jan 24, 2023
Helps us monitor the health of our servers and has improved our ability to restart services
Our primary use case for the solution is monitoring the health of our Windows servers. We deploy the solution on-premises The solution has improved our overrides and the ability to start services if they're stopped. We have been using the solution for approximately one year and currently using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can create an application topology that shows relationships between different components."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"The most valuable feature is its ability to integrate with everything."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"It is stable."
"The Performance Manager provides great insight into our systems' performance."
"This is a product that does more generally than any of the competing solutions."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"We are able to do problem determination on runaway processes."
"It is very good at monitoring Microsoft Server."
"The product’s auto-remediation feature helps with automation."
"It is a user-friendly product that requires almost no maintenance."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
 

Cons

"Implementation could be improved."
"The initial setup of this tool is complex for people who lack experience with it."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"The pricing could be improved."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"The service takes a very long time to start and it requires a lot of resources."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"SCOM needs to improve its usability."
"The console feature is very poor, and it would be very good for us if this were improved."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"Application monitoring must be improved."
"Of course, price is always an issue with Microsoft and could be improved."
"The management of the servers could be better."
"​I would like to better be able to monitor Oracle processes.​"
 

Pricing and Cost Advice

"The cost is very high."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"It is competitive."
"The licensing cost for this solution is approximately $1,000 USD."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"Setup costs can be high depending on the partner, but it is worth it."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"It is the cheapest product available in the market."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"Our Enterprise Agreement includes the price."
"We have an enterprise agreement that includes this product as part of it."
"The pricing and licensing are fair."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Financial Services Firm
19%
Computer Software Company
10%
Government
10%
Financial Services Firm
15%
Computer Software Company
12%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices a...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
It is the cheapest product available in the market. I rate the pricing a one out of ten.
What needs improvement with SCOM?
SCOM needs to improve its usability.
 

Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra
Dialog Telekom
Find out what your peers are saying about OpenText Operations Bridge vs. SCOM and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.