We compared SentinelOne Singularity Complete and VirusTotal based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. VirusTotal is highly praised for its extensive global malware information database.
Room for Improvement: SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. VirusTotal users want more automation capabilities and improvements in the solution’s look and feel.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Users say that VirusTotal’s technical support, but customers would like faster case resolution.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. The setup process for VirusTotal was relatively easy and can be completed in a few days.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. VirusTotal is generally considered to be a cost-effective solution.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. VirusTotal has a positive ROI.
Comparison Results: SentinelOne Singularity Complete is considered a comprehensive, dependable solution with advanced features, such as the ability to reverse ransomware encryption. Users also praised its painless setup process and responsive customer support. At the same time, Singularity Complete received mixed reviews for pricing. Users also asked for better reporting and AI/ML capabilities. VirusTotal is considered a cost-effective solution that's easy to set up. However, some users complained about slow response times from technical support.
"We have a preference for their receptor. It's good at finding many EFC files. EFC files could have a virus."
"The Deep Visibility feature is the most useful part of the EDR platform. It gives us good insights into what is actually happening on the endpoints, e.g., when we have malicious or suspicious activity. We came from a legacy type AV previously, so we didn't have that level of visibility or understanding. For simplifying threat-hunting, it is extremely useful, where traditional techniques in threat hunting are quite laborious. We can put in indicators of compromise and it will sweep the environment for them, then they would give us a breakdown of what assets have been seen and where they have been seen, which is more of a forensics overview."
"The most valuable feature of SentinelOne is the EDR functionality. We are protected against threats, such as ransomware."
"It is a robust solution. It provides great visibility."
"The remediation and rollback features are pretty impressive."
"What I like best about SentinelOne Singularity Complete is its web-based admin interface, which allows me to go into the platform, look at the entire organization, particularly all of the sentinels or endpoints, and manage everything from there."
"The process visualization, automated response, and snapshotting are valuable. The integration and automation possibilities are also valuable."
"The EDR functionality of the platform is what we use the most. That was the primary reason why we got SentinelOne. That is what we use the most in terms of functionality."
"The product is easy to use with coding, such as Python or Java, via its API."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"The most valuable feature is the worldwide malware information database."
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"Ranger does provide me with visibility of the network, but not completely because the assets it scans are often mistakenly identified regarding what type of device they are."
"In terms of improvement, the documentation could be better. I would also like to see SingularityOne compatibility with Huntress, and the tighter integration between them would bring more to the table."
"The update process can be better. It is very easy to deploy, but over a long period, the updating process can be a little messy. In some EDR solutions, you end up with a very good mechanism to push new versions. It could do with a little work in that area. It is not particularly difficult, but it could do with a little work."
"There is an area of improvement is agent health monitoring, which would give us the ability to cap and manage resources used by the SentinelOne agent. We had issues with this in our environment. We reached out to SentinelOne about it, and they were very prompt in adding it into their roadmap."
"Managing the false positives creates additional management overhead. The behavioral analysis engine might misinterpret real user behavior as malware. For example, a drafter was cleaning up a Revit folder and deleting 4,000 files. That looks like ransomware. The SentinelOne agent kicked his computer off the network."
"The ease of use can be better in Deep Visibility. It is not always the easiest. If I have not been in there in the Deep Visibility module for a long time, I do not always find it that easy to use. I tend to go and have to consult the help quite often if I have not been in there a long time."
"We have had one or two occasions when we had to roll back off our Windows machine. Then, we had an issue with SentinelOne where we couldn't let the client make contact with the cloud service anymore. Therefore, the integration with the Windows Service Recovery could be improved in the future."
"I would have liked the dashboard to be more user-friendly."
"I would like to see an improved user interface and some automation."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"The platform could improve in the areas of endpoints and networks."
More SentinelOne Singularity Complete Pricing and Cost Advice →
SentinelOne Singularity Complete is ranked 2nd in Anti-Malware Tools with 177 reviews while VirusTotal is ranked 8th in Anti-Malware Tools with 4 reviews. SentinelOne Singularity Complete is rated 8.8, while VirusTotal is rated 8.8. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of VirusTotal writes " Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas VirusTotal is most compared with Cuckoo Sandbox, Microsoft Defender for Endpoint, MetaDefender, ANY.RUN and Recorded Future. See our SentinelOne Singularity Complete vs. VirusTotal report.
See our list of best Anti-Malware Tools vendors.
We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.