SonicWall CFS vs TitanHQ WebTitan comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

SonicWall CFS
Ranking in Web Content Filtering
5th
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Web Content Filtering
1st
Average Rating
9.4
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Domain Name System (DNS) Security (5th)
 

Market share comparison

As of June 2024, in the Web Content Filtering category, the market share of SonicWall CFS is 2.6% and it decreased by 61.1% compared to the previous year. The market share of TitanHQ WebTitan is 21.1% and it decreased by 32.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Content Filtering
Unique Categories:
No other categories found
Secure Web Gateways (SWG)
2.6%
Internet Security
2.7%
 

Featured Reviews

DS
Jun 9, 2021
Reliable content filtering but need more traffic control
To deploy it as a proxy, we use this solution for content filtering, URL filtering, and solution filtering on the user end. When the user is connecting to the internet and should not access some social media website or malware sites, we can block it through SonicWall CFS. CFS is our content…
HM
Dec 12, 2022
We can search by user, IP, or machine and very quickly see user has been attacked or not
There are some customizations that, for now, cannot be done with WebTitan, but we will talk with them they will try to add those customizations. We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why. But TitanHQ is trying to improve these things, based on some tickets we have opened, and I think they will do so as soon as possible.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very stable."
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
"I can go in and unlock something easily if I need to. For an adult, I can reset it if something has slipped by. It's very easy to set it up and block what I need to block."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for."
"The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to allow, the ability to monitor and see how much is necessary—where they're getting shot down or blocked—is helpful."
"It has been easy to understand and use the customization options provided by WebTitan."
 

Cons

"Malware, scanning, capture, and integration should be included with the content filtering."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
"For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up."
"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."
"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."
"The documentation could always be better. That's true for any organization."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
 

Pricing and Cost Advice

"Licensing is on a yearly basis and the pricing is very reasonable."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"The cost could be lower, though it is not currently prohibitive for larger companies."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"It's very aggressively priced, which is something that we definitely like."
"We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
report
Use our free recommendation engine to learn which Web Content Filtering solutions are best for your needs.
787,061 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Educational Organization
12%
Comms Service Provider
8%
Government
8%
Computer Software Company
19%
Construction Company
8%
Educational Organization
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about TitanHQ WebTitan?
The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need t...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
I contracted the product myself and that's what I like. The billing is simple. It's on the company credit card. And by doing it myself, rather than through a reseller, I was able to develop the rel...
What needs improvement with TitanHQ WebTitan?
The interface is a little dated and a little awkward at times. That's a minor problem. It's workable. And while I really liked how they set me up, by telling me not to assign it to my own email and...
 

Also Known As

SonicWall Content Filtering Service
WebTitan, WebTitan Web Filter
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about TitanHQ, Forcepoint, Barracuda Networks and others in Web Content Filtering. Updated: May 2024.
787,061 professionals have used our research since 2012.