Symantec Identity Governance and Administration vs Symantec VIP Access Manager comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Omada Identity
Sponsored
Average Rating
8.2
Number of Reviews
46
Ranking in other categories
User Provisioning Software (3rd), Identity Management (IM) (4th), Customer Identity and Access Management (CIAM) (4th)
Symantec Identity Governanc...
Average Rating
7.6
Number of Reviews
65
Ranking in other categories
User Provisioning Software (9th), Identity Management (IM) (20th)
Symantec VIP Access Manager
Average Rating
8.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (13th), Access Management (13th)
 

Market share comparison

As of June 2024, in the Identity Management (IM) category, the market share of Omada Identity is 4.1% and it decreased by 24.5% compared to the previous year. The market share of Symantec Identity Governance and Administration is 3.0% and it increased by 126.2% compared to the previous year. The market share of Symantec VIP Access Manager is 0.7% and it decreased by 72.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
Unique Categories:
User Provisioning Software
5.6%
Customer Identity and Access Management (CIAM)
3.6%
Authentication Systems
2.7%
Access Management
1.5%
 

Featured Reviews

TS
Mar 27, 2024
The customer service teams we work with provide great insights and support
Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect. Also, when we discontinued our previous product, I didn't think we set up all the processes in the best way possible, so we needed to do a lot of work to improve these processes to ensure that the processes worked. Everything is fine, but I don't think we had the best support initially. I believe they have improved since then. The initial stages are extremely sensitive for us, and it would have been helpful if the deployment was smoother.
DS
Apr 18, 2023
Good product with stable use cases
I've used it to manage users, create and update, delete users, change passwords, and assign and change rules. Those are some of the most important cases The most valuable feature, in my opinion, is the option to deploy this solution as a virtual appliance. It's an easy and fast way to deploy the…
Berk Onur - PeerSpot reviewer
Feb 28, 2023
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"User-friendly solution."
"The key benefit of Omada Identity is maintaining complete control."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"It is easy to use, and does not requires an extensive programming or development background."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"Streamlines user access, consolidates applications."
"Cloud-based service and management."
"The VPN we are using is good and working quite well."
"It offers more platform support, like Apple, Android, and Microsoft."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"It is easy to use."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
 

Cons

"The user interface should have a more flexible design, where you can change it to your requirement."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"The reporting and importing have room for improvement."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"Omada's reporting functionality is limited and could benefit from greater customization."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"The development process to create this connector is not as easy as I would like."
"The product works slowly while accessing cloud-native solutions."
"Provisioning has a dependency on Windows.​"
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"I find the API boring. I also faced issues while integrating with CA SSO."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"Reporting could be improved."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"It is challenging to use when installing a new version."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"Geofencing needs improvement."
 

Pricing and Cost Advice

"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."
"The pricing is too high for SMBs."
"Omada Identity is very reasonably and competitively priced."
"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."
"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."
"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."
"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
"Pricing and licensing models are adequate and reasonable."
"The connector is free, and bundled with the product."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The product has a good price in competition with another product with the same solution."
"Compared to other options, CA products are not that expensive."
"The price is based on the number of users."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The price is flexible for our existing customers."
"I can say that the solution is worth the money."
"There are additional costs for maintenance."
"Licensing and pricing seems very fair."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
7%
Government
7%
Computer Software Company
27%
Financial Services Firm
14%
Government
9%
Manufacturing Company
6%
Financial Services Firm
18%
Computer Software Company
14%
Healthcare Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...
What is your experience regarding pricing and costs for Omada Identity?
My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not awar...
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...
What do you like most about Symantec Identity Governance and Administration?
The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
What needs improvement with Symantec Identity Governance and Administration?
The product works slowly while accessing cloud-native solutions. They should work on their ability to integrate with ...
What do you like most about Symantec VIP Access Manager?
The product is useful for providing user access from an in-built office server as we follow the work-from-home model.
What is your experience regarding pricing and costs for Symantec VIP Access Manager?
The pricing would most likely charge per user based on how many accounts have access to the IT managers.
What needs improvement with Symantec VIP Access Manager?
The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's sy...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
Symantec VIP
 

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Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
Acciona, Core Blox, DBS
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM). Updated: June 2024.
787,061 professionals have used our research since 2012.