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TFS vs TestRail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
TestRail improved productivity, collaboration, and accuracy in test management, providing valuable reporting, integrations, and an intuitive interface for users.
Sentiment score
7.2
TFS enhances productivity and cost-efficiency by automating processes, integrating with Microsoft products, and improving software development for oil and gas.
Time-wise, it saves about fifteen to twenty percent compared to Excel, and money-wise, it's around ten percent.
Integrating TFS with Visual Studio and Azure Cloud has improved our development processes by providing better integration and reducing errors.
 

Customer Service

Sentiment score
2.5
TestRail's self-sufficient support has mixed reviews on communication and responsiveness; some seek improvements for complex issues.
Sentiment score
6.9
Users praise TFS support for its excellence, quick responses, and resources, although some suggest improvements in response time and SLAs.
I personally escalate Leapwork issues with the Leapwork support tech team, and they are very quick to solve problems.
Sometimes, you really need to speak to a person, and arranging such calls is not easy.
as a Microsoft product, it might have limited global documentation or support options compared to GitLab.
 

Scalability Issues

Sentiment score
9.2
TestRail remains stable and scalable with minimal maintenance, effectively managing increasing users and data loads for organizations of all sizes.
Sentiment score
7.4
TFS is scalable, suitable for enterprises, but larger organizations may encounter challenges; rated 6 to 8 out of 10.
I have never experienced any issues with its scalability.
We achieved this scaling without any significant issues.
 

Stability Issues

Sentiment score
5.3
TestRail is praised for its strong stability and reliability, with users consistently rating it highly for performance.
Sentiment score
7.7
TFS is reliable and robust, though minor issues under load or specific setups can impact performance, requiring proper hardware.
It has never had any issues.
Its stability is lacking as we have encountered security leaks and glitches.
 

Room For Improvement

TestRail users seek enhanced reporting, better integrations, built-in defect management, and improved usability, performance, and automation features.
TFS requires improved interface, tool integration, agile features, merging, reporting, affordability, stability, cloud synergy, and performance enhancements.
I would appreciate AI features that help design test cases based on documented requirements.
TFS is not as fast, easy to use, or configurable as GitLab, despite moving into the cloud.
I am content with how TFS is structured now, particularly the Azure version.
 

Setup Cost

Enterprise users have mixed opinions on TestRail pricing, recommending shopping around and negotiating for the best deals.
Enterprise TFS users experience varied costs; many manage expenses with agreements, praising integration despite fewer features than HPE ALM.
It offers good value for money.
 

Valuable Features

TestRail excels in test management with intuitive organization, JIRA integration, user-friendly interface, real-time dashboards, and global accessibility.
TFS integrates with Visual Studio, enhancing version control, lifecycle management, and Agile support, valuable for diverse development needs.
It significantly saves effort in managing test execution and managing all test cases.
The reporting capabilities and the simplicity of it make it user-friendly, as new users can easily understand the tool.
The integration with Azure DevOps also offers seamless functionality for CI/CD processes.
Makes it easier for me to create builds and release pipelines without needing to program YAML files.
 

Categories and Ranking

TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
23
Ranking in other categories
No ranking in other categories
TFS
Ranking in Test Management Tools
3rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
99
Ranking in other categories
Application Lifecycle Management (ALM) Suites (5th)
 

Mindshare comparison

As of July 2025, in the Test Management Tools category, the mindshare of TestRail is 11.2%, down from 13.5% compared to the previous year. The mindshare of TFS is 6.6%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.
Pmurki@Micron.Com Praveen - PeerSpot reviewer
Version control is excellent and good for code review, branching, merging strategies and more
I've worked with TFS for source control and Agile project management. We also used TFS for seamless team collaboration and tracking.  I used TFS for a couple of years. Now, we use Azure DevOps. It's a wonderful tool for source control and CI/CD pipelines It's a really valuable tool for…
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861,524 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
11%
Healthcare Company
6%
Educational Organization
24%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for TestRail by Gurock?
Pricing is reasonable for TestRail. It offers good value for money.
What needs improvement with TestRail by Gurock?
TestRail lacks the functionality to map test cases to requirements and risks. While integration with another tool is a workaround, it doesn't fully meet my needs. Additionally, I would appreciate A...
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very fri...
What do you like most about TFS?
Microsoft's technical team is supportive.
What is your experience regarding pricing and costs for TFS?
While I do not know the exact pricing, TFS is likely more expensive than GitLab.
 

Comparisons

 

Also Known As

TestRail by Gurock
Team Foundation Server
 

Overview

 

Sample Customers

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Vendex KBB IT Services, Info Support, Fujitsu Consulting, TCSC, Airways New Zealand, HP
Find out what your peers are saying about TFS vs. TestRail and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.