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Arcserve Cloud Direct vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
66th
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (15th)
Veeam Data Platform
Ranking in Cloud Backup
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
430
Ranking in other categories
Backup and Recovery (1st), Virtualization Management Tools (3rd), Disaster Recovery (DR) Software (2nd), Cloud Monitoring Software (11th)
 

Mindshare comparison

As of February 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.4%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Platform is 8.4%, down from 15.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Veeam Data Platform8.4%
Arcserve Cloud Direct0.4%
Other91.2%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Backup operations have become reliable and reporting now simplifies hybrid cloud protection
Veeam Data Platform has Veeam Enterprise Manager as well as Veeam ONE as valuable features, which allow us to generate various kinds of reports that are required for the customer. Instant VM Recovery is a good feature of the high-speed recovery features in Veeam Data Platform, and Continuous Data Protection (CDP) is also a good feature. Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards, and the ability to create immutable repositories is also a good feature in Veeam. The analytics part of Veeam Data Platform is a good solution because I have worked on various backup technologies such as EMC NetWorker and NetBackup. However, I have not used the analytical parts currently but will check it out. Streamlining processes as well as saving money are benefits that Veeam Data Platform provides for the end user, as it allows for application-aware backups and database backups without the need for various kinds of licenses that other backup software requires. Veeam offers socket-based licenses, instance-based licenses, and capacity-based licenses, which is a great feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"One of the most valuable features is the incremental backup. It is, of course, perfect because you have a lot of restore points, but you don't need all the space. The stability is also perfect."
"One of the newest features in version 12.1 is malware detection. This feature allows the software to detect malware before initiating a backup job for a server. Although I haven't had the opportunity to personally try it out due to its recent release, I came across it while working on an environment in a cluster for a customer."
"Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer."
"It is a stable and scalable solution that's easy to operate and restore."
"Enables us to restore the VM when the needs arises and for disaster recovery."
"This is very user-friendly."
"I consider the solution's technical support to be excellent, perfect."
"The replication is the most valuable feature for us."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"The product's pricing is an area of concern where improvements are required."
"We had one problem once with the network."
"The ability to do more backups should be addressed."
"I would like to see the replication and a recovery plan of the servers in the cloud. It's very important."
"Offering mobile apps that give engineers a global view of his backup regime would be a "nice to have" feature."
"The whole graphical user interface is very easy, but the details are hidden deeply and aren't easily visible. You cannot easily see the details and explore or choose the settings. We should be able to easily explore various settings and options. If you can see more details while choosing the settings or setting it up, it helps in getting the software running easily. For example, in Microsoft Office, you can see much more in the interface than in Veeam Backup & Replication. It is a complex software. It is not easy to use, and you must know what to do and where to do. The user manual has more than a thousand pages. They should give some direct information through the software and improve the software. On their website, they can have some videos and step-by-step information to make us come straight to our goals."
"I am highly dissatisfied with their customer support approach."
"My main concern about Veeam is that I hope our backups will still be secure in the event of a security incident such as a ransomware attack. In Veeam version 11 they do state that there is ransomware protection, but until it has been proven to be effective, I don't have any assurance that it will prevent data loss."
 

Pricing and Cost Advice

Information not available
"Veeam has been raising its prices in the last two years, so it's now lacking some competitiveness in pricing."
"The product is not that expensive."
"The solution is fairly priced. I rate the pricing a five out of ten."
"The price of Veeam Backup and Replication is expensive."
"We have a yearly perpetual license."
"The price of Veeam Backup Replication is reasonable."
"The product is expensive."
"It is relatively cheap."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business217
Midsize Enterprise99
Large Enterprise139
 

Questions from the Community

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Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

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Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: January 2026.
881,757 professionals have used our research since 2012.