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How would you estimate the ROI and cost-benefit analysis of Pega BPM versus Appian?

Hi community members,

I work at an Insurance company (size: 10000+ employees).

At the moment, we are reviewing two Business Process Management (BPM) tools (Pega BPM and Appian). and we want to get feedback from users based on their real-life experience and knowledge. 

How would you estimate the ROI/cost-benefit analysis of each tool?

Thanks, I appreciate the help!

SM
Smeeta Mital
Associate Accounts at First American Financial Corporation
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Appian vs. Pega Platform
January 2026
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1 Answer

Last answered Feb 8, 2022
EB
Evgeny Belenky
Director of Community at PeerSpot (formerly IT Central Station)
Real User
Feb 8, 2022

Hi @MallikKesavaraju, @Vanessa-Blazquez, @reviewer1682547, @AlanGulle, @Abubakar AL Seed ​and @reviewer1475019,


Can you please help @Smeeta Mital ​with this question?

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Buyer's Guide
Appian vs. Pega Platform
January 2026
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