Compare Tintri vs Veeam Software

Tintri

Based on 67 reviews.

Veeam Software

Based on 602 reviews.

Latest Research

Buyer's Guide

Rubrik vs. Veeam Data Platform

January 2026

Rubrik vs. Veeam Data Platform

Updated: January 2026

Sample Customers

Popular Solutions

Tintri VMstore T7000

5 reviews

Tintri Global Center [EOL]

0 reviews

Veeam Data Platform

36 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Marketing Services Firm

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Tanesh Kumar
Storage And Server Farm (Ucs) Administrator at a consultancy
We are using Tintri VMstore T7000 for our VMware infrastructure, which encompasses all virtualization infrastructure...
Read full review of Tintri VMstore T7000 »
Anonymous User
System Specialist at a tech services company
A single pane of glass to our Tintri infrastructure with some Tintri VMstores protecting critical infrastructure with...
Read full review of Tintri Global Center [EOL] »

Review 1 of 2

Rejopi Gladys
Data Engineer at a tech vendor
Veeam Backup for AWS has been a game changer for our organization. Since the first day of implementation until now,...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at a tech services company
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at a tech consulting company
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at a hospitality company
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

Jonathan Neale
Operations Manager at a computer software company
I rate Tintri support nine out of 10. Tintri support was excellent when we paid for it, but we stopped paying for it....
Read full review of Tintri VMstore T7000 »
Tanesh Kumar
Storage And Server Farm (Ucs) Administrator at a consultancy
Technical support is very good. The response time is very prompt. Engineers are available and we can call them when...
Read full review of Tintri VMstore T7000 »
Sven Canerén
CTO at a outsourcing company
I would rate the technical support for Tintri VMstore T7000 as a nine out of ten.
Read full review of Tintri VMstore T7000 »
Magnus Österlund
VMWare & Tintri Storage Solutions Evangelist at a tech vendor
The technical support is top-notch. I would rate them a nine out of ten. Their support team provides excellent...
Read full review of Tintri VMstore T7000 »
Todd Maugh
Director Of Infrastructure at a computer software company
They're great. We had to have a drive and a controller plate repaired. There have been three or four calls in seven...
Read full review of Tintri VMstore T7000 »
Anonymous User
Director of Operations at a tech consulting company
9/10. As mentioned previously, technical support was very quick to respond.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Consultant at a consultancy
The quality of support from Tintri VMstore T7000 was usually very fast. I have no complaints. I would rate the...
Read full review of Tintri VMstore T7000 »
ServStorAdm8948
Server & Storage Administrator
Customer Service: The customer service is excellent. Technical Support: The only time we ever had an issue was when...
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Technical Analyst
Technical support has been excellent, Their engineers are excellent and easy to access.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior IT Infrastructure Analyst at a financial services firm
Customer Service: Excellent! Technical Support: Excellent!
Read full review of Tintri VMstore T7000 »
Anonymous User
Works at a marketing services firm
Customer Service: I rate the level of customer service as five stars; very fast and helpful. They also found a...
Read full review of Tintri VMstore T7000 »
Anonymous User
Global Head of Network Engineering at a media company
Their tech support is above average.
Read full review of Tintri VMstore T7000 »
Anonymous User
System Engineer Werkplekken at a university
Customer Service: Perfect. Normally they are aware of an issue earlier than we are. And even if they don't support...
Read full review of Tintri VMstore T7000 »
Anonymous User
Systemkonsult
Tintri has excellent and devoted support personnel. 10/10
Read full review of Tintri VMstore T7000 »
Anonymous User
Director of Data Centers at a university
Customer Service: Amazing, only a couple of support call so far, and they were small things. Tintri was great with...
Read full review of Tintri VMstore T7000 »
Anonymous User
Head of IT at a tech services company
Customer Service: 10/10 Technical Support: 10/10
Read full review of Tintri VMstore T7000 »
Anonymous User
Enterprise Infrastructure Architect at a healthcare company
Customer Service: Customer support is excellent. They're very responsive. Technical Support: Technical support is...
Read full review of Tintri VMstore T7000 »
Anonymous User
Information Systems Manager
Customer Service: Excellent Technical Support: Excellent
Read full review of Tintri VMstore T7000 »
Anonymous User
Head of I.T.
Customer Service: In my view Tintri's customer service is excellent, I am in regular contact with various folks...
Read full review of Tintri VMstore T7000 »
Anonymous User
Cloud Solutions Architect at a comms service provider
Customer Service: It's far above average. Technical Support: We always spoke with a senior engineer.
Read full review of Tintri VMstore T7000 »
Anonymous User
Technical Team Lead - Environments Team
Customer Service: The customer service is very good. We have active interactions with the technical support and...
Read full review of Tintri VMstore T7000 »
Anonymous User
System Specialist at a tech services company
Support is the best in class.
Read full review of Tintri Global Center [EOL] »
Anonymous User
Senior Network/Systems Engineer
Customer Service: Good. Technical Support: Top notch. Very responsive and knowledgeable.
Read full review of Tintri VMstore T7000 »
Anonymous User
Cloud Solutions Architect at a comms service provider
Customer Service: Great. More than great. Reactive, no, proactive, via autosupport. Technical Support: As explained...
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Systems Engineer, Virtualization at a insurance company
Great customer service; if there is an issue they often know before I do and have a ticket already in progress.
Read full review of Tintri VMstore T7000 »
Anonymous User
IT Manager
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Tintri VMstore T7000 »
Anonymous User
Information Systems Manager
Customer Service: The customer service is good. Technical Support: The level of technical support is excellent.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Consultant at a tech services company
The support we had during the PoC was good.
Read full review of Tintri VMstore T7000 »
Firoze Bhorat
Senior Environments Engineer - Virtualised Environments at Derivco
Customer Service: 10 out of 10 Technical Support: 10 out of 10
Read full review of Tintri VMstore T7000 »
Firoze Bhorat
Senior Environments Engineer - Virtualised Environments at Derivco
Customer Service: In my experience, Tintri's customer service has been excellent. Technical Support: In my...
Read full review of Tintri VMstore T7000 »

Review 1 of 30

Mostafa Atrash
Sr. Enterprise Solutions Engineer at a tech services company
The technical support team is good.
Read full review of Veeam Data Platform »
Ratnodeep Roy
Lead Consultant at a tech services company
I would rate its technical support services ten out of ten.
Read full review of Veeam Data Platform »
Ahmed_Soliman
System Security Engineer at a consultancy
Technical support is very fast in response. My customers have reported that when they open a ticket, even complex...
Read full review of Veeam Data Cloud for Microsoft 365 »
Jan De Jong
Senior IT specialist Virtualisation/Storage at Detron ICT Solutions at a tech services company
We've dealt with support in the past. They are helpful and responsive.
Read full review of Veeam Data Cloud for Microsoft 365 »
Thomas Roes
Director at a tech services company
We have contacted technical support a few times and they reacted fine.
Read full review of Veeam Data Platform »
Jannet Taboada Lizana
Presales System Engineer at a tech services company
The technical support is good.
Read full review of Veeam Data Cloud for Microsoft 365 »
Humberto Tahara
Senior Solution Architect Pre-Sales at a tech consulting company
We have a support team in Brazil, and I know the people there. They provide excellent support in Portuguese, which is...
Read full review of Veeam Backup for Google Cloud »
Tommy Myo Min Aung
Senior System Engineer at a energy/utilities company
I have never contacted customer service. A situation has never arisen where I have needed their support.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Solutions Architect at a comms service provider
I have not had much interaction with Veeam's technical support as I work more closely with sellers. However, from...
Read full review of Veeam Data Platform »
AhmedAZZAM
Senior IT Consultant at a tech services company
I've had some previous experience with technical support, and I don't really have any complaints. They were...
Read full review of Veeam Data Platform »
KimYong Lim
Senior System Administrator at a manufacturing company
I would rate Veeam ONE's technical support a four out of five.
Read full review of Veeam Data Platform »
Anonymous User
Web developer at a energy/utilities company
Technical support has been good. I haven't needed them so far, but they did ask if I wanted help with the...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Information Systems Manager at a energy/utilities company
Customer Service: Customer service needs improvement. Technical Support: Good.
Read full review of Veeam Data Platform »
Anonymous User
Architect Backup/Recovery
Half of Veeam support reps are very helpful and will explain in detail what is wrong and how to fix it. The other...
Read full review of Veeam Data Platform »
ResulBiberoglu
Owner, Professional Services Manager at a tech services company
I am in Turkey and the support is very important for the customer but it should be improved.
Read full review of Veeam Data Platform »
Johnny Öhlund
IT Technician at a computer software company
Technical support is helpful and responsive. they are very knowledgeable and friendly. We are very satisfied with the...
Read full review of Veeam Data Platform »
SivakumarS
Manager, Information Technology at a legal firm
They give us a notification very much in advance if there is a maintenance activity.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Datacenter Core Infrastructure
Customer Service: In all the cases where I had to contact Veeam customer service, a solution was delivered within a...
Read full review of Veeam Data Platform »
JoseDa Silva
Technical Pre-Sales Consultant at a tech services company
The technical support is excellent. If you're on the right support level, they provide a solution immediately. They...
Read full review of Veeam Data Platform »
Anonymous User
Backup Engineer at a tech services company
We're very satisfied with the technical support.
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
Solutions Architect at a tech services company
They’re great from a partner point of view, but I can’t comment from an end-user point of view.
Read full review of Veeam Data Platform »
Barna Kosa
IT Services Manager at a tech services company
The technical support is excellent. It's one of the best I've met so far.
Read full review of Veeam Data Platform »
Anonymous User
CTO
Customer Service: Very good. Technical Support: Very good.
Read full review of Veeam Data Platform »
Anonymous User
Business Development Management at a tech services company
Technical support is really helpful and responsive. The only downside is sometimes it takes a bit of time when we...
Read full review of Veeam Data Cloud for Microsoft 365 »
SolutionsEng362
Solutions Engineer at a tech company
So far they've been excellent except for one case. It was a Sev One incident, and an engineer only called me back...
Read full review of Veeam Data Platform »
Brian Lippold
Network Administrator at a educational organization
They don't have a dedicated support person for you, like ExaGrid, but their support is decent.
Read full review of Veeam Data Platform »
Anonymous User
Network & Communication Engineer
In my case, there is no technical support needed.
Read full review of Veeam Data Platform »
Anonymous User
System administrator at a construction company
Technical support is pretty good. They have a fast response.
Read full review of Veeam Data Platform »
Anonymous User
Project Manager and Technical Consultant at a computer software company
Our company provides maintenance services for our customers, but most of the customers are required to get support...
Read full review of Veeam Data Platform »
Anonymous User
Backup & Storage Systems Manager at a university
Customer Service: I rate the level of customer service 9 out of 10. Technical Support: The level of technical support...
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

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