User Reviews of BMC Remedy [EOL]

Updated June 2026

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BMC Remedy [EOL] review
PiyushKumar1
PiyushKumar1
Machine Learning Engineer at cmc
Long-term ticket management has become straightforward and supports efficient...
The best feature of BMC Remedy is that you can easily understand all the features in it as they are not complicated. When you click on new incident, all the fields are self-explanatory regarding what is required to be put in the work details node section assigned to chrome. These are all pretty easy to understand, and nothing much training...
BMC Remedy [EOL] review
Américo Silva
Américo Silva
System Administrator at Porto Editora
Digital platform provides stable and valuable support for technical staff
The digital place is very interesting for users, and Smart IT is a very good platform for our technical staff. BMC Remedy is very stable and operational, with users being highly accustomed to using it. It is very stable and scalable, making it a valuable tool for our support team.

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